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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What’s Really Important When the Power Goes Out?

10/5/2020 (Permalink)

Candles lit during a power outage. There is a digital timer in the background. The room is dark. Rest assured power outages are usually very temporary and are a nice way to detune from our technology-filled lives.

You are watching television with your family during a thunderstorm. When BOOM! The lights go out.

We have all been in this situation before. But what truly is the best thing to do when the lights go out?

SERVPRO of Mercer County has detailed the important steps you should take before you light those candles and bust out the board games.

If the power is out due to an issue in your home, don't wait. Call an electrician as soon as you can to get your power up and running.

  1. Check the Circuit Breakers

Always check the circuit breakers first. All breakers should be on the “on” side, but if a breaker tripped, it would have moved to the “off” side. Make sure all breakers are in the same position. If all the breakers are in the “on” position, turn off the main breaker and then switch it back “on”.

      2. Call your local Power Company

Chances are they will be on top of it…but if you do not see a down line and your power is still out, call your local power company and inform them. 

      3. Preserve Food

You might be hanging around for a while. Try not to open the refrigerator or freezer to preserve the cold air. Order a pizza instead of allowing the cold air to escape the freezer or fridge.

     4. Unplug Major Appliances

Do not unplug the fridge. But other appliances can get damaged when the power comes back on due to a surge.

     5.Don't Try To DIY

Electrical work should always be done by a skilled professional or tradesman. This could save your life and prevent further damage to your home.

Rest assured power outages are usually very temporary and are a nice way to detune from our technology-filled lives. Make sure to take essential steps, and you can detune calmly knowing that you and your family will be safe until the power comes back.

Should you need help before, during, or after a storm, do not hesitate to call SERVPRO of Mercer County. We are at your service and ready to help 24/7.

Call us today! 724) 704-8939

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Termites Love Water Damaged Wood

10/1/2020 (Permalink)

a swarm of termites infesting wood Termites are the silent destroyers and one of homeowners’ biggest enemies.

Most people dream about the day they finally get the keys to their own home. They finally can remodel, knock down the wall to make a bigger kitchen, buy new carpet, and update the bathroom.

Although all the remodeling and adding finishing touches can be fun and exciting, the best thing you can do for your home is preserve the value and structure of your home. The biggest threat to the structure and value of your house is moisture. Moisture can cause a host of problems such as mold, mildew, rotting and decaying wood and damage to painted surfaces. Moisture can pose health risks, structural damage, and even scarier – termites.

Termites love moisture! They need to be constantly surrounded by it. They live several feet under the ground in the damp, cool dirt. They build tunnels and make their way into your home to have a feast of water-damaged wood.

Termites are the silent destroyers and one of homeowners’ biggest enemies. Even if your home has been newly purchased and declared termite free by the home inspector, you are still at-risk. Termites often go undetected because they do their damage from the inside out and are usually not found until there is extensive damage.

To help protect yourself against moisture problems and termites, it is important to periodically check the caulking around your shower or tub, and around your toilet where it connects to the floor. It does not always require a major flood to create moisture, it can be as simple as a slow leak over time under your toilet.

Keep your home dry and free of excess moisture, decaying wood, and termites! If you do find water in your home, do not hesitate to call SERVPRO of Mercer County! We are water restoration experts and can have your home looking “Like it never even happened.”

Call us today for more information! (724) 704 8939

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Thunderstorms Versus Plugged-In Electronics

10/1/2020 (Permalink)

power lines and electrical tower When lightning creates a power surge---the voltage coming through the power lines can be in the millions!

Who Will Prevail?

Our homes are filled with many treasurers. But I am not talking about the kids or the dog. When a thunderstorm begins---we all get a little worried about our other special, expensive items. You know the things you cannot live without? Phones. TV’s. iPads. Computers. Do we really ‘have’ to unplug electronics during a lightning storm? Or is this just a myth?

Well, for starters, the Department of Homeland Security says you should unplug all of your appliances. This is primarily because lightning striking near a local electric pole can cause a surge of electricity to burst through the power lines. 

A normal object plugged into an electrical outlet is designed to use about 120 volts of electricity and can withstand up to 169 volts. But when lightning creates a power surge---the voltage coming through the power lines can be in the millions!

Think your technology and appliances can withstand that? I guess mom was right (again.) So, it probably would be wise to unplug the high-ticket items like computers, TV’s and the X-Box.

However, I know what you are thinking, I have a surge protector! That will save my awesome, expensive, “I can’t live without stuff.” Wrong again! Surge protectors are intended to save your ‘cool’ stuff from small surges within the electrical grid.

If you really want to spend some cash on saving your stuff… invest in a whole-house surge protector. Although it won’t protect your whole home---they are installed on your home’s main electrical panel and are much more reliable in taking on those bigger surges.

Should you need help before, during, or after a storm, do not hesitate to call SERVPRO of Mercer County. We are at your service and ready to help 24/7.

Call us today! (724) 704-8939

National Preparedness Month: Thunderstorm Safety

9/18/2020 (Permalink)

image of severe rains during thunderstorm When a large storm hits, you need food, water, and other supplies in sufficient quantity to last for at least 72 hours.

September is National Preparedness Month! SERVPRO of Mercer County is here to help you be prepared and stay safe during a thunderstorm.

A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down trees and utility poles.

When a large storm hits, you need food, water, and other supplies in sufficient quantity to last for at least 72 hours. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. Depending on the nature of the disaster, road conditions may prevent help from arriving in a timely manner and you may be without electricity and the capability to travel.

Your basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days or even weeks. Making sure you prepare a supply kit that contains items that will keep you afloat is crucial.

Everyone in your household should be aware of your supply/emergency kit, where it is located, and what is inside. Here are some items that are suggested to keep on hand:

  • Necessary Medications
  • Flashlights for each family member
  • Battery-operated radio and clock
  • Extra batteries
  • Bottled water
  • Canned, freeze-dried, or dehydrated food, powdered milk, baby supplies for infants, pet food
  • Non-electric can opener
  • List of important phone numbers
  • First-aid kit

If you need help during or after a severe thunderstorm, SERVPRO of Mercer County is ready 24 hours a day, 7 days a week! We are fire and water restoration experts with over 50 years of experience. Take these important storm preparedness steps so you can stay safe any time the weather decides to take a turn for the worst!

Call us if you need our help! (724) 704 8939

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Best Smart Home Devices

9/15/2020 (Permalink)

image of several different smart home devices that can aid in the daily life of homeowners Smart home devices tackle more serious tasks like home security. Before purchasing a device, you should look at the reviews and capabilities.

In 2020, the smart home systems are more impressive and expansive than ever. Alexa can add items to your shopping list, you can turn off the lights in your kitchen while you are in the living room, and have a robot vacuum your floors while you are at work.

Although many of those tasks are very convenient, smart home devices can tackle more serious tasks such as home security. Before purchasing a smart home device, you should research the reviews and integrations. Integrations will tell you how many products you can connect your device to and use in conjunction.

For example, Amazon Alexa will connect to smart thermostats like Nest of Ecobee4 and then you will be able to control the thermostat from any room in the house by speaking to Alexa. Alexa can also close your garage door and lock your doors for you when you leave the house. This eliminates the guessing game of “did I close the garage door?”

Phillips Hue lightbulbs allow you to control both the intensity and color of the light. You can create specific color coordinated moods and color coordinated alarms to ensure you can wake up a bright pink bedroom every morning if that is your wish.

As mentioned before, Ecobee4 is a smart thermostat that enables you to control air temperature with voice commands and has its own Amazon speaker. You can control the room you are in, not just the room it is installed in.

Lastly, Netgear Arlo Q is a useful tool for home security. It records high quality video when you are not home and can even produce clear images of people in pitch black darkness. You can set it to record at specific times and offers seven days of video and audio backup for free.

SERVPRO of Mercer County always wants you to stay safe and prepared. We are happy to help and support our local communities. If your home or business incurs water or fire damage, or mold – call our highly trained professionals at SERVPRO of Mercer County.

Call us today! (724) 704 8939

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10 Tips to Prepare for the Fall Season

9/15/2020 (Permalink)

image of home during a visible fall season with the leaves on the trees orange and brown To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles.

Coolers days, crisp air, and changing colors make fall a fan favorite when it comes to the changing seasons in Mercer County, Pennsylvania. While you are out leaf peeping, enjoying apple cider and donuts, and picking pumpkins, your home will also need some attention to ensure it's ready for the cold weather on the horizon. The weather can change quickly, and a bit of preparation now could save you from aggregation and costly repairs later.

Below are 10 tips for you to consider when preparing your home for fall.

  1. Reprogram the thermostat

Keep the house warm when people are active, but do not be afraid to lower the temperature when the family is sleeping or at work/school for the day.

  1. Remove air conditioner(s)

If you do not have the luxury of central air conditioning, be sure to remove any window units you placed in the windows over the hot summer. This will eliminate the cooler air from entering your home, causing your heating source to work harder.

  1. Close the pool

If you have a pool and close it when the temperature drops, schedule a service or if you are handy, buy the supplies and do it yourself.

  1. Clean your furnace and replace the filters

Check your furnace for soot, and pilot light health. This is also a great time to switch out your filters; clean air is important when the house is closed for winter.

  1. Inspect your fireplace and have it cleaned

If you have a fireplace and plan on using it as the weather turns colder, have your chimney cleaned and inspected by a professional.

  1. Insulate your pipes for the winter

As temperatures drop below freezing, standing water in your pipes can start to freeze. By adding foam covers you can help insulate and protect your pipes.

  1. Clean and prepare your outdoor furniture

Clean and store seasonal outdoor furniture in a safe place. Cover with a tarp to protect it from snow, ice, and cold. If you have removable cushions, consider storing them indoors to help them last longer.

  1. Check your water heater

Your water heater has a lot of work to do in fall and winter. If you have not inspected your water heater lately, it may be time to clean it out or have it serviced. Overtime, it can get loaded with sediment, or other problems may arise that reduce its efficiency.

  1. Inspect your rook for leaks

There is nothing worse for a homeowner than a leaking roof. To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles. Also make sure your gutters are flowing freely of sticks and leaves.

  1. Turn off outdoor faucets and store hoses

Disconnect and drain any outside hoses you have used over the spring/summer to water gardens and lawns. Shut off exterior faucets to help prevent frozen pipes if a deep freeze were to occur in your area.

If you need help preparing your home for fall, do not hesitate to call SERVPRO of Mercer County! We specialize in repairing and restoring fire and water damage. But we also can clean air ducts, repair roofs, and offer quality construction services.

Call us today if you need our help! (724) 704 8939

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Who’s Responsible for Water Damage? Tenants or Landlords?

9/14/2020 (Permalink)

image of landlord handing over keys to a home to tenants In general, a landlord is responsible for maintaining the property, so it is habitable and functioning up to code.

Unfortunately, water damage is a common problem for homeowners and renters alike. When water damage occurs, it is important to know who is responsible for the damage cost. The tenant or the landlord?

Water damage can be very unpredictable. In general, a landlord is responsible for maintaining the property, so it is habitable and functioning up to code. In some cases, the landlord may refuse to address issues in a timely manner or at all. This can lead to bigger problems such as mold.

Review Your Lease

It is important to know the details of your lease especially regarding property damage. For example, if the water damage is severe and the home or apartment is inhabitable, is the tenant still expected to pay rent?

Landlord Responsibilities

Basic plumbing and upkeep such as sinks, toilets, and tubs is usually the responsibility of the landlord. If the landlord, refuses to repair these functions, they may be liable for negligence.

Water damage to the building itself such as the floors, walls, or utilities should be covered under the landlord’s insurance.

Tenant Responsibilities

Personal property damage may fall under the responsibility of the tenant. For example, if the tenant leaves a faucet on and falls asleep, they will probably be responsible for the damage.

Water damage requires a fast response to minimize damage. SERVPRO of Mercer County is ready to help. We are water restoration experts and will have your home looking “Like it never even happened.”

Give us a call if you need help! (724) 704 8939

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How to Stop a Beeping Smoke Alarm

8/27/2020 (Permalink)

Chirping smoke alarm A properly functioning smoke alarm is crucial in keeping you and your family safe in case of a fire!

A smoke alarm that is beeping when there is no fire or smoke requires maintenance. Otherwise, you will be stuck with it beeping for hours on end..like Phoebe in Friends

The specific steps to reset your smoke alarm or change the batteries depends on the alarm design. Here are three ways to determine what is wrong with your smoke alarm and ensure it is working properly.

  1. Reset and Clean the Alarm: If you are using an alarm powered by a nine-volt battery, detach the unit from the mounting bracket and remove the battery.

On a 10-year model with a lithium battery, press and hold down the reset button.

If the alarm is hardwired, turn off the power supply at the circuit breaker, detach the detector and disconnect the power supply. Press and hold the test button for 15-20 seconds.

You can also use an air blower to clean out the vents prior to reinstalling the alarm.

  1. Change the Batteries: If the smoke alarm is powered by replaceable batteries and starts beeping again, you probably need to change the battery. It is recommended that you change the batteries every six months to one year.
  1. Deactivate and Replace the Alarm: If the alarm is still beeping after cleaning it and replacing the battery, you may just need to replace it. Remove the batteries before purchasing and installing another alarm unit.

For the 10-year model, you will need to disconnect the alarm, and use a screwdriver to the straight line next to the arrow on the back. Turn the screw to the off position to permanently deactivate the model and drain the battery.

A functioning smoke alarm is crucial in keeping you and your family safe in case of a fire. If a fire does break out and you need help, SERVPRO of Mercer County is ready. We are fire and water mitigation experts. 24 hours day, 7 days a week, we are ready to serve you!

Call us if you need our help! (724) 704 8939

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SERVPRO Presents: Water Damage Trivia

8/13/2020 (Permalink)

SERVPRO workers cleaning water damage If you need help with water damage, do not hesitate to call SERVPRO of Mercer County!

SERVPRO of Mercer County challenges you to some water damage trivia! How many questions can you honestly say you knew before reading this blog? As they say, knowledge is power. 

Did you know?

A 1/4-inch supply line from the Ice Maker, with normal household pressure, can pump 1/2 to 1 gallon of water per minute.  That is 700-1,400 gallons of water running through the kitchen in a 24-hour period.

Did you know?

A 3/8-inch supply line to a toilet can pump 2 to 3 gallons of water per minute with normal household pressure.  In a 24-hour period, that could be 3,000-4,000 gallons of water flowing through the home.  Hopefully not an upstairs toilet!

Did you know?

A 5/8-inch hose from a washing machine can pump 10-12 gallons per minute, or 14,000-17,000 gallons in a 24-hour period.  That is the size of an 18'x4' round swimming pool.

Did you know?

A faucet leaking at the rate of one drip per second can waste over 3,000 dollars in one year.

Did you know?

93% of water damage is preventable. 40% of homeowners have experienced water loss. 20% of all insurance claims are water related.

Have you recently experienced water damage? Do you want more information on steps to prevent water damage? Call SERVPRO of Mercer County today! (724) 704 8939

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How Did Those Spider Webs Get There?

7/27/2020 (Permalink)

Two SERVPRO workers cleaning up fire damage If you have fire, smoke, or soot damage, do not hesitate to call SERVPRO of Mercer County!

After a fire, no matter the size, customers will sometimes find a collection of what look like spider webs on their ceilings and walls. What follows is usually some confusion and embarrassment as to how they got there and did not notice them before.

The good news for them is that the “spider webs” are not actually spiders webs at all and not a reflection of their cleaning abilities. The “spider webs” are actually called “soot tags.”

During a fire, smoke and soot circulate throughout the house and the heat will try to move toward cooler air to equalize the temperature. In areas with less circulation, like ceilings, and corners the soot tags can begin to form. Soot tags are just chains of dirt that accumulate in areas with low circulation.

Even after dusting them off, they can reoccur immediately or over time. Avoid spraying the tags with water or getting them wet and wiping them as it will just smear them and stain.

The best way to combat soot tags is to call SERVPRO of Mercer County. We will come in and professionally clean and restore any of your belongings that were damaged in the fire.

If you need our help, give us a call! (724) 704 8939

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Power Strip Safety Tips

7/23/2020 (Permalink)

Power Strip with small flame SERVPRO recommends following our safety tips when using power strips and surge protectors so you don't have an electrical fire on your hands!

What would we do without our power strips in 2020? So many different things need plugged in, there is no way the contractors installed enough outlets in one room. From hair styling tools, TV’s, and phone chargers, to cooking equipment, light fixtures, and gaming systems, it is safe to assume that if a power strip has 10 outlets, you can use all 10 correct? Not exactly!

Most people probably don’t give much thought to how many appliances are plugged in at once. Unfortunately, about 4,600 house fires are started every year as a result of overused power strips and extension cords.

Power Strip versus Surge Protector

  • A power strip and surge protector look relatively similar. They are skinny, rectangular, plastic boxes with multiple outlets for you to plug things in. This is what makes it super easy to confuse the two when in the mass chaos of Walmart.
  • Surge protectors may be a bit more expensive and have additional lights near the power button that light up when plugged in. Additionally, they usually have internal components that help prevent spikes and surges in power that can ruin your devices.

A common misconception about surge protectors is that they protect against lightning. Unfortunately, this is not true. Lightning is much too powerful; a surge protector doesn’t stand a chance.

Some simple safety tips:

  • Never plug in a major appliance to power strips or surge protectors. Space heaters, dehumidifiers, and other major appliances should be plugged directly into the wall.
  • Never use power strips or extension cords in a bathroom or on the kitchen countertop
  • When shopping, don’t just look at the price tag. Make sure you are getting the correct item for your needs.
  • Never try to make a room prettier by covering up cords with a rug. This can be a serious fire hazard.
  • Use power strips sparingly. They are not designed to maintain a high load for extended periods of time.

If you find yourself needing help after a house fire, SERVPRO of Mercer County is ready to help! We have the equipment, expertise, and experience to restore your fire and smoke damage. We will treat your home and family with respect, empathy, and care.

Have questions about Fire, Smoke, or Soot Damage?

Call us at (724) 704 8939

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Summer Grilling Safety in Sharpsville, PA

7/21/2020 (Permalink)

Man grilling SERVPRO of East Mahoning County wants you to stay as safe as possible this summer and we urge you to follow our safety tips!

Summer is prime season for outdoor picnics, grilling, campfires, and BBQ’s with friends and family. With many of the fun summer activities comes the risk of fire related injuries and damage.

The US Fire Administration on Grilling Fire Safety has a few safety tips to keep you and your family safe:

  •  Only use your grill outside
  • Keep grill at least 3 feet from siding, deck rails and eaves
  • Clean your grill after each use to remove grease build up that could start a fire
  • Open your gas grill before lighting
  • Keep a 3-foot safe zone around your grill for children and pets
  • Place coals from your grill in a metal can with lid after they have cooled
  • Always keep watch over your grill, fire pit and patio torches. Do not walk away from them while they are lit
  • Use long handled BBQ tools
  • Wear short sleeves or roll up long sleeves during cooking and do not wear loose fitting clothing that could catch on fire

As always, SERVPRO of Mercer County wants you to stay safe this summer! If you do experience fire, smoke, or soot damage, do not hesitate to call us. SERVPRO of Mercer County provides an immediate response and emergency clean-up services.

If you have any questions about these tips or need help – give us a call (724) 704 8939

Certified: SERVPRO Cleaned - A Defensive Cleaning Program

6/25/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Mercer County today at  [724-704-8939] for your Certified: SERVPRO Cleaned consultation.

Disaster Recovery Team Heads to Michigan after Dams Breached

6/12/2020 (Permalink)

SERVPRO employee loading truck to head out to storm SERVPRO of Mercer County is equipped and ready to help at a moment's notice!

On Wednesday, May 20, 2020, the Tittabawassee River in Midland County, Michigan reached a historic high point of 35.05 feet. The floodwaters overflowed the Sanford Dam and washed out trees, bridges, homes, and businesses from the township of Edenville, through Sanford, and into the city of Midland. 

SERVPRO of Mercer County was ready to help at a moment’s notice. We have a specialized group on staff called the “Storm Team” who head out anywhere across the county to help communities affected by large storms or disasters.  

Our team packed up semi-trailers, box trucks, and pick-up trucks with emergency supply materials and equipment. From dehumidifiers and air movers to generators and cleaning supplies – our team is as prepared as possible. We bring everything we might need to help residents and businesses to restore their homes, buildings, and belongings to preloss condition.

We specialize in flooding and storm damage restoration. Our team has extensive water damage and storm restoration training that allows us to help get residents and businesses back to normal as quickly as possible. Whatever may happen, and wherever it is, our goal is always the same. To make it, “Like it never even happened.”

If you need our help, give us a call today! (724) 704 – 8939

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Cleaning & Sanitation Experts in Mercer County

3/18/2020 (Permalink)

Coronavirus stock photo with SERVPRO logo and tagline Here to Help As specialists in cleaning & sanitation services, SERVPRO of Mercer County is Here to Help during this time of need.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mercer County at 724-704-8939

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Time to Spring Clean – Don’t Forget Your Carpets!

3/18/2020 (Permalink)

stock image of beige carpet being cleaned with SERVPRO logo and slogan Our carpet cleaning professionals and state-of-the-art equipment will have your carpets looking and smelling brand new.

Tomorrow is the first day of spring, so many of us will begin to thoroughly clean in and around our homes. One area that’s often overlooked, however, is our carpets. SERVPRO® of Mercer County is Here to Help® with that.

Most vacuum cleaners lack the power needed to fully extract dirt, bacteria, allergens, and dust that reside deep down under the surface. At SERVPRO®, we use state-of-the-art equipment to remove these entrapped soils and contaminants, and we offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: When color-fastness is an issue

Several factors affect how often carpets should be professionally cleaned: traffic, type & color of carpet, and soil build-up. Generally, we recommend having this service done every 12 months.

With over 40 years of experience, our highly- trained cleaning professionals will have your carpets looking and smelling brand new.

Call SERVPRO® of Mercer County today at 724-704-8939 for a carpet cleaning quote for your home!

Will Insurance Cover Flooded Basements in Greenville PA?

12/23/2019 (Permalink)

flooded basement with debris in about 2 inches of water Don’t be the one that says it has never happened to me yet, I don’t need to think about it…

Northwest Pennsylvania has been hit with many thunderstorms in 2019. With all the rain in the area, SERVPRO has performed a variety of storm damage restoration services for homes and commercials properties in Mercer County. In fact, our number one call is for sewer and drain backup and flooded basements.

One of the first questions we will ask when we are called to service a flooded basement is, “Do you have sewer and drain back up coverage?” Sad to say, many homeowners do not know whether they have adequate coverage or not. For this reason, we recommend that all property owners ask their insurance agent whether they have sewer and drain backup coverage.

BENEFITS > COST

The cost of this coverage is minimal compared to the cost of mitigation services. In fact, sewer and drain coverage can be as low as $100 a year, less than $10 a month. The average cost of mitigation on a sewer and drain backup is around $3,500 (depending on whether you have a finished basement or not).

Many carriers have differing amounts of coverage starting at $5,000 and going up from there. Talk with your agent about what is the best level of coverage for your home or business. Think about it... you have water in your basement and you don't have the coverage that will return your property to preloss condition. It is possible you will have to pay upwards of $3,500.

PREPARATION = PEACE

Think about the peace of mind that comes with having comprehensive coverage. SERVPRO has restored the homes of customers that have had coverage and customers that have not had coverage. Which customer do you think is the calmest and most thankful? You got it - the one with sewer and drain backup coverage.

So, ask your agent today about whether your plan includes sewer and drain backup! With the number of thunderstorms that occur in our area, you never know when you’ll need it.

Don’t be the one that says it will never happened to me, I don’t need to think about it… Because we have heard that statement time and time again, and it has cost customers a substantial amount of money in the long run. 

Preparing for the unexpected increases your chances of being ready for whatever happens!

Check your policy for your property's level of emergency preparedness and if you should ever need our help, know we are here for you 24/7, 365 at 724-704-8939.

Water Damage Recovery: Restoring vs Replacing

12/16/2019 (Permalink)

graphic with orange and green background labeled, restore versus replace with fire background If your home or business needs restoration services from water damage call SERVPRO of Mercer County today at 724-704-8939 – we’re here to help!

When your home or business incurs water damage our main priority is restoring your property, belongings and piece of mind. We know that dealing with unexpected disaster can be confusing and that’s why we’re here to help!

What’s the difference?

The difference between restoring and replacing is simple.

When your hire a restoration company that values restoring your belongings, you're sure that our priority is to return any damaged areas or items to a preloss condition. This can save you time, money, and stress.

Instead of having to replace with all new items and potentially lose those sentimental pieces, you have the resources of a locally owned, nationally connected team of equipment and technicians that will work tirelessly to restore your belongings from the water damage.

If your home or business needs restoration services from water damage call SERVPRO of Mercer County today at 724-704-8939 – we’re here to help!

Commercial Mold Testing Company in Grove City, PA

12/16/2019 (Permalink)

text "got mold?" and mold picture in the background If you suspect a mold problem in your Hermitage area business, call SERVPRO of Mercer County for a free mold inspection.

If you suspect a mold problem in your Hermitage area business, call SERVPRO of Mercer County for a free mold inspection. Our trained professionals have the resources and qualifications to test the air quality and surfaces for mold.

Mold growth can occur in any property, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

There are a few conditions that promote the growth of mold.  Those conditions include:

  • Water - Different mold types require varying amounts of moisture before growth begins.
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

If you suspect mold in your commercial property, call SERVPRO of Mercer County to assess the situation. We have the knowledge, tools and experience to effectively mitigate mold in your property. Our mold remediation specialists are on call 24/7 to respond immediately and get you back in business.

If you suspect mold, call us today at 724-704-8939.

Click here to stay connected with our team on Facebook!

What are the Different Water Categories?

12/9/2019 (Permalink)

water background with three categories of water represented by sink, washing machine, and toilet If water threatens your Mercer County property, call us today - we are here to help!

As a local restoration company, we get questions about the specifics of our process everyday. Specifically, when it comes to water. Property owners are curious about the different kinds of water and what they mean? 

Below, you will find the information we use everyday to make your Mercer County water disasters, "Like it never even happened." 

What does “category” mean?

The category of the water loss refers to the level of contamination in the water, considering its originating source.

What does “class” mean?

Class of water refers to the amount of water and the likely or anticipated rate of evaporation based upon the number and type of wet materials in the affected space.

Category 1:

A Category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled.

Class 1 water losses may only affect part of a room or area, or they may include larger areas with materials that have absorbed minimal moisture.

Some examples of a Category 1 water loss:

  • Broken water supply lines
  • Sink or tub overflows with no contaminants
  • Melting ice or snow and falling rainwater
  • Broken toilet tanks and toilet bowls that do not contain contaminants or additives

Category 2:

A Category 2 water loss is when water contains contamination and has the potential to cause sickness if contacted or consumed by humans. Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as, organic and inorganic matter.

A Class 2 water loss affects at least an entire room of carpet and cushion. Water has gone up the walls less than 24 inches. There is moisture remaining in structural materials like plywood, particle board, structural wood, VCT, and concrete.

Examples of Category 2 water loss:

  • Overflows from washing machines
  • Discharge from dishwashers or washing machines
  • Overflows from toilet bowls
  • Broken aquariums and punctured water beds

Category 3:

A Category 3 water loss contains pathogenic, toxigenic, or other harmful agents such as silt, pesticides, organic matter, heavy metals, regulated materials or toxic organic substances.

A Class 3 Water may have come from overhead. In a class 3 the ceilings, walls, carpet, insulation, and sub floor are saturated in the entire area.

Examples of a Category 3 water loss:

  • Sewage
  • Toilet backflows that originate from beyond the toilet trap
  • All forms of flooding from seawater
  • Ground surface water and rising water from rivers or streams and other contaminated water entering or affecting the indoor environment, such as tropical storms, wind-driven hurricanes, or other weather-related events

Class 4:

Class 4 water losses include wet materials with very low permanence porosity such as hardwood, plaster, brick, concrete, lightweight concrete, and stone. In these cases, there are deep pockets of saturation, which require very low specific humidity.

If water threatens your Mercer County property, call us today at 724-704-8939, we are here to help! 

Drying Equipment Rental in Farrell, PA

12/9/2019 (Permalink)

side of SERVPRO semi trailer with fire and water background If you would like to rent structural drying equipment or are interested in a free inspection & water damage assessment, call us today at 724-704-8939

Storms and heavy rains in the Mercer, Pennsylvania area can cause devastating flood damage to your home or commercial property. When disaster strikes and emergency cleanup services are needed, SERVPRO is here to help!

SERVPRO of Mercer County has the resources to clean up and repair flooded basements and water damage. If left untreated, water damage can cause secondary damage to your home or business such as mold growth.  

SERVPRO can provide industrial-grade dehumidifiers and high-speed, low-profile air movers to dry the affected materials and help prevent further damage from occurring.

SERVPRO is Faster to Any Size Disaster!

No job to is too big or too small for our team. SERVPRO of Mercer County is a full-service cleanup and restoration company, and our team of highly trained water restoration specialists are on call 24/7 to quickly respond to your home or business.

If you would like to rent structural drying equipment or are interested in a free inspection and water damage assessment, call us today at 724-704-8939.

Click here to learn more about the water damage restoration process.

Commercial Services in Mercer PA

12/2/2019 (Permalink)

industrial building with SERVPRO box truck parked in front of the building SERVPRO of Mercer County is here to help your commercial property – in any way!

SERVPRO of Mercer County is here to help – in any way! We offer more than disaster recovery for your commercial property; we offer cleaning and care taking services as well.

Time is just one thing that cannot be given back. We know as a Mercer County business owner, that optimizing time, resources and business needs can be a daily battle. For this reason, we are here to help!

We offer a variety of commercial cleaning and restoration services that will keep your building in premier condition and give you more time to focus on the details.

What commercial services do we offer?

  Cleaning:

Disaster Recovery & Restoration:

A full list of our Building and Reconstruction services can be found here.

As a full-service restoration company, no job is too big or too small. If you need ANY of our commercial services or have any questions call us today 724-704-8939 – we’re here to help!

Content Services in Mercer PA

11/27/2019 (Permalink)

two servpro employees with gloves handling a box in a residence SERVPRO of Mercer County values the opportunity to restore and care for some of the most unique property in the valley.

By serving the residents in the Mercer area every day, SERVPRO of Mercer County values the opportunity to restore and care for some of the most unique property in the valley. We complete countless numbers of commercial and residential jobs every year and each one is individually unique.

Your home and/or place of business will always receive our utmost attention and care in your time of need. But what about the personal belongings that are affected by water, fire, smoke or soot?

Shipping containers, storage units, garages can provide extra space to store contents, but they also create a damp, dark space for mold spores to thrive. If kept in these environments for extended periods of time, items can become damaged by weather, moisture, and mold.

We are able to lead a coordinated effort with the insurance carrier and the customer to begin the process of making them whole again. As part of our array of restoration services, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business. It’s the jobs that require content storage that allows SERVPRO of Mercer County to show what we can do.  

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Mercer County understands just how trying, disruptive and traumatic major losses - such as a fire - can be. 

Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Mercer County technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery.

SERVPRO of Mercer County technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry cleaning methods.

Additionally, all other contents that can be restored, will be cleaned and deodorized to as close to preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

If you are in need of any of these services or if you have questions, we are here to help! Call SERVPRO of Mercer County today at 724-704-8939

Impact of Rain Damage on Your Sharon PA Home

11/25/2019 (Permalink)

rain drop background with text overlay stating "Water damage in your property" The first step to water damage recovery is having a solid preparation plan in place.

Can your Pennsylvania home stand the rain? As water mitigation specialists, we know that heavy rainfall can be a tricky culprit when it comes to keeping your property ready for whatever happens. But are you aware of exactly HOW you can deter heavy rainfall from damaging your Mercer County home?

Property Tips for Heavy Rain

  1. Inspect your Roof - any cracks or breaks in your roof can leave your home vulnerable to water damage to the floors, ceilings, and walls. Additionally, if a moisture problem goes unaddressed mold is likely to grow. TIP: have your roof inspected regularly, fixing issues as they arise can help prevent a large cost down the line. 
  2. Clean the gutters - any built up debris or leaves in your gutters may leave an opening for water damage concerns to your home. When your gutters are backed up the water that is normally stored inside of them, has nowhere to go. TIP: clean your gutters at least twice a year
  3. Check with your insurance - a comprehensive insurance policy that includes flooding insurance will come in handy in the event that your property is damaged as a result of a water issue

The first step to water damage recovery is having a solid preparation plan in place. Follow these useful tips to help get your home ready for whatever rainfall that may happen this season and if you incur any water damage on your property give us a call anytime at 724-704-8939.

We are always here to help!

Fire Safety: The Importance of Fire Drills in Mercer Schools

11/11/2019 (Permalink)

red fire alarm Fire drills provide the opportunity to reduce panic and increase confidence when preparing for the unexpected.

Safety is the number one priority in school districts. Teaching preparedness and safety procedures is not only necessary in schools but it is also a legal requirement. 

Fire drills are necessary for schools’ staff to review plans with their students at the beginning of the school year.

Young students should be told when there is a drill and  taught to familiarize themselves with the sounds of the alarms and the procedures necessary to evacuate the building smoothly and safely.  

During fire drills, students have the opportunity to become aware of the building layout. When educating young learners, it is the responsibility of the staff and administration to educate and prepare for when a disaster may strike. 

Fire drills provide the opportunity to reduce panic and increase confidence when preparing for the unexpected. 

Consistency and communication are key when conducting fire drills. Communicating with your local fire department is beneficial during an emergency and also builds strong community relations.

There is a need to practice! There is a need to prepare! If you should ever need our help, we will be there! If your Mercer County school is in need of disaster preparedness plan call us today - we are here to help! 

WHY SERVPRO When it Comes to Bio Hazard Cleanup?

11/11/2019 (Permalink)

 hand placing a needle into a red bio safety disposal container Our biohazard cleanup specialists at SERVPRO of Mercer County are trained to be compassionate and sensitive during your time of need.

Fire and water damage can be very overwhelming to a property owner. However, property damage due to a suicide or an unattended death poses much risk to the policyholder and adjuster. Our technicians at SERVPRO of Mercer County are ready to respond during your time of need. We are highly trained in bioremediation and truly understand the science behind the decontamination process.

In every biohazard crime scene, there are always health risks. Our bioremediation specialists must follow mandated employee safety regulations and decontamination procedures to ensure safety for all. Our biohazard technicians at SERVPRO follow safety regulations that are in accordance with federal, state, and/or local regulations and are in compliance with OSHA, EPA and the State Environmental Agency.

OSHA training programs prepare our technicians for

  • Bloodborne Pathogens
  • Personal Protective Equipment
  • Hazard Communication
  • Asbestos Awareness
  • Heat Illness
  • Fall Protection
  • Lift Safety
  • Lock Out – Tag Out
  • and Power Tool Safety.

Having these programs in place protect our employees from injury and ensure their safety.

The disposal of medical waste must be in accordance with federal, state and/or local regulations as well. Our SERVPRO of Mercer County technicians are trained to dispose contaminated content properly and are also trained in the proper use of cleaning agents. It is important to report, test, and communicate to the adjuster and policyholder why some content is being removed, disposed, and or cleaned with proper equipment.

SERVPRO technicians are available 24/7 for your bio-remediation and decontamination process.

Call SERVPRO of Mercer County at 724-704-8939.

Commercial Preparedness Services

11/8/2019 (Permalink)

graphic with ipad and iphone showcasing inside of erp mobile app If you don’t already an emergency ready profile that can save you money, time, and stress in the event of a disaster – call us today at 724-704-8939

Did you know?

SERVPRO of Mercer County offers a FREE service to improve your business' preparedness in the event of a disaster! With our Emergency Ready Profile, business owners are equipped with an immediate plan of action for any kind of catastrophe.

What is an Emergency Ready Profile?

An Emergency Ready Profile or ERP is a plan or guide to the ins and outs of your facility. The Profile contains critical information necessary in the event of emergency including; the location of shut off valves, current vendors and their contacts, and even the correct location for emergency services to park on their arrival.

What is the benefit of an ERP?

An ERP serves as an action plan for each step of a potential disaster. In this way, if a fire or flood were to occur near or to your facility – you, your staff, and emergency personnel save time by acting instead of panicking.  This helps you as a business owner by minimizing interruption and associated loss of revenue. All at NO COST to you!

If you don’t already an emergency ready profile that can save you money, time, and stress in the event of a disaster – call us today at 724-704-8939 and we will help you get your Mercer County business, ready for whatever happens!

Storm Ready – Western, PA Winter Edition!

11/6/2019 (Permalink)

servpro truck with snow covering the hood but logo showing Winter is on the way! Is your Mercer County home or business ready?

Winter is on the way! Is your Mercer County business ready? Severe winter weather can strike at anytime and there are a variety of things you can do to make sure that both you and your property are ready.

Winter Readiness Tips

  1. Check your property for low hanging or damaged tree limbs – ice, sleet, and snow can cause weak branches to fall and lead to serious damage
  2. Install mats or non-slip surfaces – to avoid potential falling hazards from melting snow or ice
  3. Check on your smoke and carbon monoxide detectors – a properly functioning alarm can save you lots of time and money
  4. Make sure you heating system is ready for the cold – if you wait until it is cold outside to do this, you risk battling high call volume, since many people need repairs during the fall and winter months
  5. Schedule an ERP with SERVPRO of Mercer County – an Emergency Ready Profile is a free of charge service and can save you a ton of stress, money, and confusion in the event of a storm disaster.

These are just a few tips to help you prepare your Mercer County business for whatever happens this winter. For additional tips that help you create your best plan visit Ready.gov

If your Mercer County business loses the battle with Winter, we are here to help! We have crews available 24/7/365 to make any snow storm disaster, “Like it never even happened.”

Water Damage, Why Bother?

11/4/2019 (Permalink)

child boy jumping through a rain puddle with an umbrella extended Without the right team and equipment, at the right time, water damage can be an extensive and excruciating process to endure.

Fun Fact and tongue twister: Restoration through mitigation is less expensive than replacing.

The statement above may be difficult to say 6 times fast, but it is easy to prove in just one situation.

When water damage strikes your home or business, emergency mitigation services help minimize the extent of additional property damages.

When the SERVPRO of Mercer County team arrives on the scene, they will access the source, type and scope of the water damage.

Then, utilizing our specialized equipment, the drying process will begin. We use advanced drying techniques to monitor and ensure that your property is dried, completely and properly.

This proven process has helped Mercer County business owners stay in business shortly after incurring a water disaster. It also helps residents in Mercer County quickly return to their property with a peace of mind.

Without the right team and equipment following a disaster, water damage can be an extensive and excruciating process to endure. SERVPRO of Mercer County is a leader in water restoration and here to help!

Call us today with any questions or if you need water mitigation services.   

Commercial Cleanup Capabilities in Mercer County PA

11/1/2019 (Permalink)

employee in a commercial building hallway holding an extractor Our team of highly trained professionals have the experience and skills to craft a solution for any kind of damage that may occur to your commercial p

In Western Pennsylvania, weather can be unpredictable. No matter how much you plan, more than not, the unexpected occurs.

Disasters resulting from flooding and water damage become complex for commercial properties in Mercer County. An efficient recovery from these damages requires a calculated and knowledgeable response.

Each type of disaster and the damage it leaves behind is unique and thus, requires a specific and personalized action plan. Our team of highly trained professionals have the experience and skill to craft a solution for any kind of damage that may occur to your commercial property.

We work quickly to asses the unique situation, isolate the damage and restore your property. In many instances, normal daily operations can continue while we restore your facility.

Large Loss?

SERVPRO of Mercer County is part of a national network of 1,700 franchises. Each of these franchises are independently owned and operated.

In the event of large-scale disasters, we can call upon any of these franchises across the nation to assist in making your commercial property loss, “Like it never even happened.”

If your commercial property needs restoration from fire, water, or mold call us today 724-704-8939 – we’re here to help!

Commercial Air Duct Cleaning in Hermitage, PA

10/28/2019 (Permalink)

home with dirty ducts equals a broken heart, servpro ducts equals whole heart Did you know that dirty ducts can impact the quality of air that flows within your business?

When was the last time you had your ducts cleaned? No seriously, think about it. 

Did you know that dirty ducts can impact the quality of air that flows within your business?

In fact, the biggest cause of poor air quality is neglected ventilation systems. 

Now you can get your ducts cleaned and restore the quality of the air from dust, dirt, and grime, “Like it never even happened.”

SERVPRO of Mercer County offers professional air duct cleaning for residential and commercial businesses. Having your ducts cleaned can help:

  • Restore peak energy efficiency
  • Eliminate offensive odors
  • Reduce potential for mold growth

Believe it or not, dirty ducts promote and circulate dirty air. Clean up your act and get your air cleaned today!

We are here to help and will offer an honest assessment to help you determine whether a cleaning is necessary for you. If you have any questions give us a call today at 724-704-8939.

SERVICE PRO Offers Smoky Savings

10/25/2019 (Permalink)

fire background with "smoky savings" in text The more you know, the better you can respond. Knowing the different types of smoke enables our team to craft a unique response to each fire incident.

To handle the worst, you need to have the best. 

At SERVPRO of Mercer County, we believe the above statement to be true. That is why we invest in the latest equipment, state of the art technology, and productive technicians. We understand that recovery time from a disaster is reliant upon the resources available.

For this reason, we work hard to ensure that Mercer County residents and business owners have access to professional equipment and processes that help reduce the cost of claims.

When time is of the essence, we count on the right equipment and right team to respond correctly. Our team of highly trained professionals are knowledgeable and experienced in mitigating different types of disasters. For instance, they know the different types of smoke and their behavior patterns.

Types of smoke:

  • Wet smoke – plastics and synthetics; low heat, smoldering, pungent odor, sticky, smeary
  • Dry smoke – paper and wood; fast burning, high temperature, dry, powdery, non-smeary residues 
  • Protein – virtually invisible, discolors paints and varnishes, extreme pungent odor
  • Fuel Oil Soot – furnace puff backs
  • Other types – tear gas, fingerprint powder, and fire extinguisher residue

The more you know, the better you can respond. Knowing the different types of smoke enables our team to craft a efficient and effective response to each fire incident.

SERVPRO of Mercer County has years of fire, water, mold and mitigation experience. With our state-of-the-art equipment and highly trained professionals we make even your most daunting disaster, “Like it never even happened.”

Ready for Whatever Happens

10/21/2019 (Permalink)

Graphic with text "ready for whatever happens" in green text No matter the issue, no matter the time or place – we’re here to help.

SERVPRO of Mercer County is a full-service restoration company. What exactly does that mean? It means that no matter the size, type, or time of a disaster – our crews are READY to help. We are available 24/7/365 for emergency services.

So, when thunderstorms hits Sharpsville at 3:00 AM, sending rushing water into an unfinished basement – we are here to help.

  • When a pipe bursts and submerges the first floor of a home – we are here to help.
  • When a cigarette butt is left unattended and sends an entire home into flames – we are here to help.
  • When mold threatens a business’ ability to stay open during its rush season – we are here to help.

In addition to our disaster recovery services, we also offer residential and commercial cleaning. These services range from carpet, window, and HVAC cleaning, to long term cleaning contracts in commercial buildings.


No matter the issue, no matter the place – we’re here to help. We are a locally owned company backed by national resources. This network allows us to provide you the best service, the best equipment, at all times. If your home or business incurs damage from fire, water, or mold – call the professionals at SERVPRO of Mercer County, we are ready for whatever happens.

When to Board Up After a Fire in Mercer PA

10/15/2019 (Permalink)

red home with wooden boards on the all of the doors and windows If your property is damaged from smoke and soot following a fire, call us anytime. We are available 24/7, 365 and always here to help!

When the unexpected happens, you want SERVPRO of Mercer County there! Incurring a fire can be an overwhelming and unpredictable experience. That’s why our priority at SERVPRO is to help you get back to normal as soon as possible. Boarding up your property after a fire can be one way to limit the structural damage and prevent any further loss from occurring.

Not sure if boarding up is the right move for you?

Here are four reasons why a board up may fit your situation following a fire disaster.

  1. Property Protection – One reason you may board up is if there are still viable products in the property. These items may need cleaning or other repairs but are not intended to be sold. By boarding up the property, you can help prevent them from being stolen.
  2. Protection from People – Some may see an opening in your property and consider that an invitation to enter. If you board up your property it not only protects indivudals from potentially hurting themselves in a damage structure, but also protects your property from invasion.
  3. Coverage Protection – if you fail to board up after a fire, it is possible that your insurance company could discontinue your coverage. Failure to board up when necessary could be viewed as negligence in the eyes of your provider, and in some cases lead to a rejected claim.

Figuring out how to repair your property from a fire can be a scary feeling. With SERVPRO of Mercer County – it doesn’t have to be! Our crews have the training, experience, and empathy to help your restore your property and your peace from fire damage, “Like it never even happened.”

If your property is damaged from smoke and soot following a fire, call us anytime. We are available 24/7, 365 and always here to help!

Maybe Mold?

10/14/2019 (Permalink)

Corner of concrete basement with mold spores along the wall If you suspect that you may have mold and would would like to schedule a mold test or remediation service, call us today!

Are you concerned that your Mercer County home or business may have a mold infestation? Well you are not alone. As a professional mold remediation company, we receive a high volume of calls from home and business owners concerned about the potential of mold growth in their most precious asset; their property.

What is Mold?

Mold is a natural organism that can grow anywhere in the environment where moisture is present. Any source of water invasion can make your home vulnerable to mold growth and cause spores to spread quickly. Mold can increase significantly within a 48-72-hour period, so early identification is crucial to a smooth remediation process. 

Where can you find mold?

Mold spores are microscopic and can be present almost everywhere. However, listed below are a few places where mold might be growing in your Mercer County home:

  • Basements
  • Cellars
  • Behind or under refrigerators
  • Underneath sinks
  • Around or underneath leaking windows
  • Around plumbing or pipes

What are potential signs of mold?

  • Strong musty odors
  • Evidence of moisture problems (past or present)
  • Excess moisture or humidity in space
  • Visually identifiable mold

What to do if you find it?

If you suspect that you may have mold and would would like to schedule a mold test or remediation service, call SERVPRO of Mercer County today at (724) 704-8939. We have trained professionals who are always ready to help!

Storm Ready Clean Up Service

10/8/2019 (Permalink)

Lightning background with storm ready in text Storms can be unpredictable, but our team is ready!

Faster to ANY size disaster – we don’t just say it, we live by it.

Storms can be unpredictable, but the SERVPRO Storm Response Team is ready! Our crews are available 24/7/365 for any and all emergency mitigation needs.  Since we are locally owned and operated, we can respond quickly, efficiently, and appropriately!

Resources Available

When storms hit Western Pennsylvania or anywhere in the United States, we have a team of dedicated technicians ready to roll. As a franchise family member, we have access to equipment and personnel from a network of over 1,700 franchises across the country.

So, when storms threaten the stability of multiple homes and businesses, we have the resources readily available locally and nationally to make it, “Like it never even happened.”  

If you need storm damage restoration, call the team ready for whatever happens at 724-704-8939.

Water Restoration in Mercer, PA Available 24/7

10/7/2019 (Permalink)

kitchen table under three feet of water with debris floating around We’re local, we’re ready, and we’re here to help!

SERVPRO of Mercer County is available 24/7, 365 for all your emergency water restoration needs. When a pipe bursts or your toilet overflows into the entire first floor, you need help QUICK. Our team of highly trained professionals are ready for whatever happens in Mercer County and we're here to help!

Water damage can result in a major loss to  property leaving homeowners confused, stressed, and vulnerable. That's why our goal is to alleviate any concerns you may have to the extent of the damage and the likelihood of returning your property to preloss condition.

A quick response is crucial. It helps to prevent secondary damage from occurring and restores your peace of mind and property much sooner. We have a scientific drying process that is used in combination with our state-of-the-art equipment to help make any damage from water, “Like it never even happened.”

When water threatens your Mercer County home and whether its big or small, call SERVPRO of Mercer County at 724-704-8939.

We’re local, we’re ready, and we’re here to help!

Commercial Facility Maintenance Checklist

10/4/2019 (Permalink)

large commercial building with SERVPRO vehicles parked out front Maintenance is always key to maintaining a healthy building, but disasters do happen to even to the healthiest ones.

Staying up on preventive maintenance is an essential part of running a business efficiently and economically. It can become very expensive having to pay for emergency repairs and replacements. That’s not even counting the money you lose during unplanned downtime.

Devising a good commercial building maintenance program should include a checklist for each of the major building systems such as lighting, HVAC, and plumbing. To help you ensure that everything in your building is in good working order, here is a short facility maintenance checklist that you can use.

ROOFING

  • Check the roof at least twice a year, as well as, after any severe storm.
  • Remove debris in roof drains by flushing them with water
  • With metal roofs, look for signs of corrosion.
  • Make sure that gutters remain anchored.

BUILDING MAINTENANCE (EXTERIOR)

  • Inspect the condition of the paint and walls. Check for signs of peeling or chipping paint.
  • Power wash the grit and grime with water as needed.
  • Perform window cleaning at least 4 times a year, especially during seasonal changes.
  • Inspect the condition of sidewalks and parking areas and Power wash accordingly
  • Any fencing should be well-maintained and weather resistant.
  • Make sure that all pipes are insulated before winter starts. Any outdoor spigots and garden hoses should be disconnected during this time.

BUILDING MAINTENANCE (INTERIOR)

  • Check the condition of walls, floors, and ceilings. Look for signs of moisture or mold.
  • Flooring should be replaced every 15 to 30 years. Carpets every five years.
  • Look for signs of leaks.
  • Ensure that the faucets, toilets, and showers are functioning properly
  • Check for any potential electrical hazards such as frayed cords

HVAC

  • Always clean the air intake when necessary.
  • Check for excessive noise or vibration when the blower motors are running.
  • Check if condensate drain pans are draining properly.
  • Make sure that the motors and ductwork are clean.
  • Check the pumps. Lubricate the bearings at least once a year.
  • Inspect the condition of all electrical hardware as well as connections.
  • Make sure that the thermostat is calibrated correctly.

LIGHTING

  • Inspect all light fixtures at regular intervals. Replace any burned out bulbs.
  • Maintain lighting performance by dusting lamps and lens surfaces.
  • Re-aim adjustable lighting if needed.
  • Make sure all lighting is properly installed and functioning.

ELECTRICAL

  • Check if automatic and manual switches are operating properly.
  • Make sure GFCI outlets are functioning properly.
  • Make sure batteries in flashlights, smoke and carbon monoxide detectors are working properly.
  • Make sure that all exhaust fans are clean and functioning properly.
  • Replace fuses as needed.

PLUMBING

  • Periodically test water heaters and boilers.
  • Check the function of sump and sewage ejection pumps.
  • Make sure adequate hot and cold running water are available in all sinks/tubs.
  • Make sure sink traps and building trap are clean to prevent slow drainage.

SAFETY

  • Check all first aid kits. Restock if necessary.
  • Make sure all safety signs and equipment labels are in good condition.
  • Make sure that all smoke and carbon monoxide detectors are working properly.
  • Test the fire alarm system.
  • Make sure fire escapes and stairs are free of obstructions.

Maintenance is always key to maintaining a healthy building, but disasters do happen to even to the healthiest ones. SERVPRO of Mercer County can provide emergency services for your commercial building should they be needed. Call us at 724-704-8939

Investing in Better Preparedness

10/4/2019 (Permalink)

man standing under a umbrella embracing for an impending storm. sky full of rain and lightning Even though Western, PA is not impacted by hurricanes, preparing for and responding to early warning signs of storms is especially important

Last year’s unprecedented hurricane season has been a breaking point for the southern region of the United States. It has made the region embrace resilience with both strength and scale and prompt a major shift in the way the government, private sector and commercial partners are tackling the recovery efforts.

The southern states are now focused on investing in becoming both climate-smart and fiscally resilient to bring maximum benefits to their population.

Even though Western, PA is not impacted by hurricanes with any degree of magnitude, preparing for and responding to early warning signs of storms are especially important. They make it possible for people and organizations to prepare for impacts.

While warnings cannot prevent all casualties and emergencies, they can save lives, reduce suffering and prevent economic losses. The same can be said of a strong, well thought out disaster recovery plan.
 
Pre-planning involves identifying and communicating risk. It is the first step in effectively managing disaster risk. This can be done through risk management and developing an Emergency Response Profile from SERVPRO of Mercer County.

This profile allows decision-makers to make planning decisions ahead of time that will lessen the loss that is usually associated with disaster.

Together with SERVPRO of Mercer County, business owners can come to know the intricate ins and outs of their facility that will help save time and money in cleanup costs and reduce loss of revenue by reducing downtime from storm damaged facilities.

Call SERVPRO of Mercer County today at 724-704-8939 for a NO CHARGE Emergency Ready Profile of your facilities and get READY to respond to the next storm or disaster swiftly and efficiently.

Mold in your Mercer County Home?

10/3/2019 (Permalink)

corner of a beige ceiling with mold spores across the top SERVPRO of Mercer County has the experience, tools, and technicians you need to help make any size mold problem, “Like it never even happened.

Have you noticed a musty smell or visible patches of growth in your home? These signs could indicate that you have mold problem in your home.

What is mold?

Mold spores are microscopic and naturally occur almost everywhere – both indoors and outdoors. These spores increase in numbers when there is moisture in the air. For this reason, when our team is called to your home or business for a mold concern, one of the first steps in our remediation process is to address any sources of water or moisture. Without addressing the root cause, the mold is likely to return.

Here to Help

If your home or business has suffered water damage or if it has a moisture issue, you may be fighting a silent battle with mold. There are also other factors that encourage mold growth that may go undetected if you are not vigilant. SERVPRO of Mercer County has the experience, tools, and technicians you need to help make any size mold problem, “Like it never even happened.

Call us today at 724-704-8939 if you suspect that you may have a problem with mold and we will be there to help!

Fire Damage Restoration Process: Do’s & Don’ts

10/2/2019 (Permalink)

roof of a home up in flames with three firefighters on the roof with equipment When a fire threatens to destroy your investment, you want the team of trusted professionals on site to protect and restore.

At SERVPRO of Mercer County we understand that your commercial or residential property is your biggest asset. When a fire threatens to destroy your investment, you want the team of trusted professionals on site to protect and restore. We have the right tools and techniques to respond to any size fire damage in your Mercer County home or business. However, there are a few steps you can take to ensure the complete recovery of your home or business.

In the event of a fire….

DO:

  • Contact a certified restoration specialist: this should be done immediately (we are available 24/7)
  • Limit movement in the home or business to prevent soot from embedding into the upholstery and carpets
  • Turn off utilities: turn off water, electricity, gas, and other utilities until a professional has evaluated the damage to these systems
  • Check appliances: utilities should be off, so ensure the fridge is empty and open the doors to prevent mold and mildew

DON’T:

  • Use your air conditioner: wait until a professional arrives
  • Eat leftover food: this food is most likely not safe to consumer due to fire, soot, and other contaminants
  • Attempt to clean walls or clothing: a professional will need to provide advice before this is done, you may cause further damage by attempting to clean before the damage has been assessed

These guidelines are not a substitute for calling a restoration company following a fire. If you are wondering what to do after a fire, the best and most important task is to hire a certified professional restoration company. Recovering from smoke and soot damage requires knowledge and expertise to return your home to a preloss condition.

If you incur damage from fire or soot call us today and we will help make it, “Like it never even happened.”

For additional tips and resources you can also visit the Red Cross website here for more information on recovering from a fire.

Turkey Tips: How to Safely Deep Fry a Turkey

10/1/2019 (Permalink)

turkey fried and assembled on glass plate with text "turkey frying tips" to the left of photo Tis the season to be grateful and we are thankful to serve the Mercer County community!

The smell of a Thanksgiving feast cooking brings joy and families together. In order to have a good meal displayed on the table and satisfied people, there must be time, preparation and of course, safety put into your feast.

For those of you who prefer sitting outside deep frying a turkey and enjoying conversation and laughter with a friend or relative, do not forget about safety when preparing your turkey.  It is important to be aware of safety tips before you begin referring to your favorite recipe and deep frying your turkey.

Here are just a few tips to consider before your feast begins:

  • Turkey Tip #1- Always wear protective gear. It is important to wear eye protection and wear good mitts. Sometimes the oil splatters!
  • Turkey Tip #2- Have a fire extinguisher on hand within arm’s reach.
  • Turkey Tip #3- Deep fry your turkey in an open area away from children and pets and never leave your fryer unattended.
  • Turkey Tip #4- Place your fryer on a leveled, flat surface. Once it starts heating, it cannot be moved around.
  • Turkey Tip #5- Make sure you defrost your turkey completely and dry it in hot oil.
  • Turkey Tip #6- Remember, oil and water, whether liquid or frozen, DO NOT MIX
  • Turkey Tip #7- Although deep frying a turkey may be high on your priority list, plans may be canceled if it rains or snows.
  • Turkey Tip #8- Do not overfill the fryer. 
  • Turkey Tip #9- Turn the gas off before placing the turkey in the fryer.
  • Turkey Tip #10-Enjoy your feast!

Call SERVPRO of Mercer County at (724)704-8939. This is the season to be grateful and we are thankful to serve the Mercer County community!

We are always here to help!

Water Damage Do's & DON'TS

10/1/2019 (Permalink)

drop of blue water into a puddle If your home or business incurs any damage from water (clean or contaminated) call us today and we will help make it, “Like it never even happened.”

When a disaster happens, and you don’t have a plan – human instinct is to panic. You may find yourself doing things you would not normally do if you had a clear head and the time to plan. Don’t let this be the case in the event of unexpected water damage in your Mercer County home. 

Here are some of the DO’s and DON’Ts for responding to water damage in your home.

DO:

  • Shut off the water source, if possible, and only if it can be done SAFELY
  • Remove excess water by mopping or blotting
  • Remove wet upholstery (for even drying)

DON’T:

  • Use a vacuum to remove water from the affected area
  • Turn on ceiling fixtures, if the ceiling is wet
  • Remain in areas where the ceiling is sagging/damaged from retained water
  • Leave colored items on wet carpeting

These tips are a guideline that will help your property completely recover from a clean water damage incident. For more information about what you can do in the event of a residential or commercial water disaster visit our page on Water Damage Tips.

If your home or business incurs any damage from water (clean or contaminated) call us today and we will help make it, “Like it never even happened.”

Fire Safety Prevention Week

9/23/2019 (Permalink)

two firefighters in the corner holding a hose to put out a large fire in the background Incurring a fire is never the plan but having a plan can avoid one.

October 6 through 12 is Fire Prevention Week and as a leader in fire restoration, SERVPRO of Mercer County is here to help you prevent a fire in your home or business. Read the tips below to learn how you can be ready for whatever happens.

Fire Prevention Tips

  1. Have a Fire Evacuation Plan – sometimes the difference between escaping safely and enduring a tragedy is having a plan a place. Your evacuation plan should be known to everyone in your family or business and practiced twice a year.
  2. Inspect electrical cords – faulty or frayed wires can start a fire. Be sure to check your connections and cables regularly for cracking or damage and replace old wires immediately.
  3. Install and test smoke alarms – every level of your office or home should have an active smoke detector. Be sure to test your alarms regularly

Additional tips and fire safety resources can be found on the National Fire Association’s website here.

Incurring a fire is never the plan but having a plan can avoid one. If your home or business suffers fire damage from the result of any size incident, call our team of professionals and we will help make it, “Like it never even happened.”

A Calming Effect: Why People Enjoy Watching Storms

9/20/2019 (Permalink)

blue and purple sky with a lightning bolt in the center of the picture and trees in the background We have a team of highly trained professionals that will be your calm after the storm.

Have you ever wondered why a non-threatening storm can be calming?

As you drive down the street during a summer thunderstorm, you may see people in chairs sitting under an awning, engaging in conversation.  Maybe your neighbor is reading a good book on their front porch as rain trickles down the roof tops.

Storms tap into our senses and are proven to provide enjoyment and relaxation to decrease stress. The sound of rain on a tin roof top or listening to thunder and lightning storms are one of many choices provide on sound machine devices to play during sleep hours. Just ask Alexa!  

Mother nature’s elements have a way of letting us know that the weather is a natural part of our daily stressful lives.  Many people enjoy taking photographs of, “the calm” before the storm as cloud formations submerge. To some, it’s the rainbow after the storm creating hope and resilience. Without specialists who enjoy watching and researching storms, we would not be educated on their potential to decrease stress and to have a good conversation on the front porch.

Storms can be calming, but the damage they leave behind can be stressful. If your home or business has incurred damage as the result of a thunderstorm, flooding, or any other water related incident – we are here to help! We have a team of highly trained professionals that will be your calm after the storm. Give us a call today at 724-704-8939

Is Professional Carpet Cleaning Worth It?

9/20/2019 (Permalink)

sevrpro employee in uniform, cleaning carpet with equipment in background SERVPRO of Mercer County offers professional carpet cleaning services that can help make even the tough stains, look “Like it never even happened.”

Most people have a cleaning routine or schedule dedicated to keeping up with household chores. As a provider of professional carpet cleaning, what we often find is that a HUGE aspect of cleaning is usually forgotten – the carpets.

Think about it, when was the last time you had your carpets professionally cleaned?

It is recommended that you have a carpet cleaning at least once a year. For homeowners with pets or with heavy traffic, this frequency could fluctuate. Nonetheless, carpet cleaning is a very important aspect of maintaining the freshness and longevity of your home.

SERVPRO of Mercer County offers professional carpet cleaning services that can help make even the tough stains, look “Like it never even happened.” We have a variety of specialized cleaning methods that are strategically used based on the material, color, and damage to the carpet.  If your carpets are in need of a boost, give us a call today. We are always here to help!

Winter windows: Condensation and mold

3/4/2019 (Permalink)

Mold growth on a window sill from water condensation

Have you ever woken up on a chilly winter morning, looked out the window to gaze at the beautiful ice and snow... only to find that icicles have actually started to form on the inside of the glass, not just the outside? 

Or perhaps if you haven't seen actual icicles, you've occasionally noticed steam accumulating on the glass, or water beads running on to the window sill. 

If your windows are sealed properly, this may never have happened to you. However, this problem can be common in apartments or older homes during the winter.  You may think this is just a short-lived seasonal issue, but this accumulation of water and ice inside your windows can actually lead to some damage to your home. So if you've had any of these issues this winter, this post is for you!

What's with the water???

During the summer months, moisture on the inside of windows is not as common. In the winter season, the air on the outside of the window is typically much colder than the air on the inside. Moisture molecules in the warm inside air will get trapped, and will naturally seek cooler locations. Thus, the molecules will move to the windows of your home because of its contact with the cold exterior air. Essentially, moisture molecules accumulate on the windows because they are meeting in the middle between the cold and warm air. 

So what's the big deal? 

This may not seem like that big of a deal, but if this problem continues throughout the winter like it does in some homes, the repeated moisture buildup can have some not-so-nice effects. 

One of these negative effects can be seen if your window sills are made of wood. Wooden sills that are repeatedly exposed to water will eventually get warped and damaged. In many cases, the moisture will be at its worst during the night, sometimes turning into ice because of nightly outdoor temperature drops. If this happens, large amounts of water can pool on the wooden sills as the ice is melted by the sun during the day. This process can be repeated daily during the winter months. 

Another possible effect of repeated moisture buildup is mold. It's not nice to think about, and probably won't happen in every case. But if moisture is  continually trapped in the warm, indoor air, you could start to see mold forming along the cracks and crevices of your windows. 

So what can you do?

If this is happening to you, there are lots of options for solving this problem in your home.

Some of the quickest fixes are to turn up the heat in your home or run a dehumidifier to eliminate indoor moisture. Another option to consider if this is a recurring problem is to insulate your windows by using a plastic film or similar material. 

There are many ways to tackle the problem of moisture on your winter windows. Be sure to keep an eye out for mold growth and try to eliminate trapped, indoor moisture. 

    Household mold (and where to find it)

    10/1/2018 (Permalink)

    Mold can grow between newspapers or cardboard boxes if moisture or humidity are present

    What you should know about mold...

    Mold is a natural organism that can grow anywhere in the environment where moisture is present. Any source of water intrusion can make your home susceptible to mold growth, and can be damaging to your property and to your health if it is not dealt with quickly and properly. You do not even have to have significant water damage or flooding in your home or business in order for mold to begin to grow, so it is important to be aware of the most common places where mold is found.

    How to spot mold in your home or business...

    Where mold might be growing...

    - Basements or cellars where humidity is high

    - Basements or cellars where water damage has previously occurred

    - Behind or below refrigerators

    - Around plumbing or pipes

    - Around air conditioning unites

    - Around the base of toilets or showers

    - Underneath sinks

    - Around or underneath windows that leak

    - Among cardboard boxes or papers that are kept in damp or dark places

    What to look for...

    - Presence of visible mold

    - Strong musty odors

    - Evidence of past moisture problems (dark water stains, etc.)

    - Excessive moisture or humidity in a space

    What to do if you find it...

    If any of the factors are present in your home or property, technicians from SERVPRO of Mercer County can be on site within a few hours to run pretests and determine what exactly is the state of the space. If mold is indeed present, we have the technology and expertise to remove it and restore your property. 

    Call 724-704-8939

    SERVPRO is ready for storms or floods

    10/1/2018 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Mercer County and the surrounding area

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Mercer County and the surrounding area.

    SERVPRO of Mercer County specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its previous condition.

    Faster Response
    Since we are locally owned and operated, we are able to respond quickly and with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    You can rely on our 1-4-8 policy, which is standard response to every loss that is reported to us. From the time you call us to report a loss, we will answer your call within 1 hour, we will have a technician on-site in 4 hours to begin pretesting and placing equipment, and we will have all of the relevant information communicated to your insurance adjuster within 8 hours.

    Resources to Handle Floods and Storms
    When storms hit Western PA we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams (see info on our Disaster Recovery Teams here) that are strategically located throughout the United States.

    We will work together with our neighboring franchises to make sure that we get the job done right and restore your property to the best of our ability following a storm damage situation.

    Have Storm or Flood Damage? Call Us Today @ 724-704-8939

    24 Hour emergency water damage service

    10/1/2018 (Permalink)

    SERVPRO of Mercer County is only one call away if water damage happens to you

    SERVPRO of Mercer County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 724-704-8939

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mercer County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Click here to meet our team

    Certifications

    • ECTP - Employee Certification Training Program
    • CMT - Commercial Carpet Maintenance Technician
    • WRT - Water Damage Restoration Technician
    • IICRC Certified Firm
    • RRRP - Lead-Based Paint Activities and Renovation
    • CDS - Commercial Drying Specialist
    • ASD - Applied Structural Drying Technician
    • SRT - Fire & Smoke Damage Restoration Technician
    • OSHA - 10-hour General and/or Construction Industry Training Program

    Affiliations

    • Greenville Area Chamber of Commerce
    • Grove City Area Chamber of Commerce
    • Lawrence County Chamber of Commerce
    • Meadville - Western Crawford County Chamber of Commerce
    • Institute of Inspection Cleaning and Restoration Certification (IICRC)
    • Shenango Valley Chamber of Commerce

    Faster response to any water damage event

    10/1/2018 (Permalink)

    Don't wait! Call SERVPRO today 724-704-8939

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Mercer County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Mercer County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 @ 724-704-8939

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    October Fire Safety Tips!

    10/1/2018 (Permalink)

    Fires can occur in your home or work place- be prepared with these tips!

    October is Fire Safety Month!

    Join SERVPRO of Mercer County and the National Fire Protection Association to stay informed about fire safety!

    Fires can be a fact of nature, but they can also happen in your home or business. Check out these SERVPRO tips to reduce the risk of fire:

    Watch your cooking- Stay in the kitchen if you are frying, grilling, or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

    Give space heaters space- Keep space heaters at least 3 feet away from anything that can burn.

    Smoke outside- If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

    Keep matches and lighters out of reach- Keep matches and lighters in high cabinets, preferably under a child lock.

    Inspect electrical cords- Replace cords that are cracked, damaged, have broken plugs or have loose connections

    Be careful when using candles- Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

    Have a fire escape plan- Make a fire escape plan and practice it twice a year.

    Install smoke alarms- Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

    Test smoke alarms- Test alarms once per month. Replace batteries once per year or as needed.

    Install sprinklers- Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

    Restoring your Mercer County property after a water damage event

    10/1/2018 (Permalink)

    Large water loss in Hermitage, PA

    Flooding and water damage events at Western Pennsylvania commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    No loss too large

    SERVPRO of Mercer County is part of a nationwide network of over 1,700 franchises, all independently owned and operated. Each of these franchises is available 24/7, 365 days per year. If a particular loss exceeds the capacity of our Mercer County franchise, we are willing to collaborate with neighboring SERVPRO franchises to respond to your loss in the way that you need.

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Call us for your commercial loss today -

    724-704-8939

    Smoke and soot cleanup

    10/1/2018 (Permalink)

    Smoke and soot can leave a pervasive odor in your home

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Mercer County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 724-704-8939 or view more information here

    Water Damage Response Tips

    10/1/2018 (Permalink)

    There is no water job too big or too small for SERVPRO professionals to tackle

    Water damage can result in major loss to property and home owners. We at SERVPRO of Mercer County are here to help you restore your property in the event of a water loss, whether big or small.

    The keys to effective water damage restoration are quick response time and thorough drying. SERVPRO of Mercer County promises to respond to a water loss by answering your call in one hour and placing a professional on-site within four hours in order to minimize the effects of damage to your property. 

    But what can you do to ensure complete restoration in clean water situations?

    Below are some quick tips from SERVPRO® Inc. 

    • Shut off the water source if possible, and only if it can be done safely
    • Remove excess water by mopping or blotting
    • Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine
    • Place aluminum foil or wood blocks under furniture legs
    • Hang furs and leather goods separately at room temperature
    • Remove Oriental or other colored rugs from wet carpeting
    • Do not use a regular vacuum to remove water from the affected area
    • Do not turn on ceiling fixtures if the ceiling is wet, and keep out of areas where the ceiling is sagging from retained water
    • Do not leave books, magazines, or other colored items on wet carpeting

    SERVPRO of Mercer County wants the best for you and your property. Visit our website for more helpful tips to respond to water damage.

    Call us at 724-704-8939

    Cold Weather Nightmares

    10/1/2018 (Permalink)

    Puffbacks, Frozen Pipes, and Ice Dams

    What they are and why you should care

    It may feel too early for cold weather tips just yet, but as fall progresses and winter comes closer, there are some things you should know.

    Cold weather can lead to many issues and accidents within or outside of your home. Simply turning the heat on for the first time in awhile or neglecting to clean out your gutters can become a major problem if you are not aware of potential risks associated with your property in cold weather.

    Puffbacks

    A puffback occurs when your furnace/heating unit malfunctions and the oil burner backfires. A sort of explosion occurs in which grime and soot are blown into your home or business. This can be a large or small catastrophe, as the soot can spread to cover all of your furniture and belongings. 

    Frozen pipes

    If pipes carrying water become too cold, the liquid inside of them can freeze and create a blockage. This causes pressure to build up behind the blockage due to the backflow of water, and this can result in the bursting of the pipe at the site of the blockage. This can be dangerous and cause significant property damage.

    Ice dams

    Heated air can melt snow that has piled on rooftops, causing it to run down into the gutter. The water can easily become trapped behind ice that blocks the water from running out of the gutter as it should. If the trapped water cannot escape through the gutter system, it may flow into the home or underneath roof shingles. 

    Tornadoes: What you need to know

    10/1/2018 (Permalink)

    Tornadoes can form quickly and without warning, so do not assume you will always see them coming

    What does "storm" mean for Mercer County?

    In the wake of Hurricanes Harvey and Irma, when most people hear the word "storm," their minds likely go straight to hurricanes and intense tropical storms. 

    Here in Western Pennsylvania, however, hurricanes are not exactly a primary concern to residents and property owners, as they do not usually have direct effects in this area. So what kind of natural disasters do we need to worry about? 

    One type of storm situation that can be incredibly dangerous and damaging to property is a tornado. Ask yourself, "How prepared am I for a tornado?" If the answer does not fill you with confidence, SERVPRO of Mercer County would like to help.

    Fast facts about tornadoes

    Do you know the difference between a warning and a watch?

    • tornado watch indicates that current conditions indicate that a tornado is possible, and people in the vicinity should be on the lookout and prepare to take shelter at a moment's notice if a tornado does form
    • tornado warning means that a tornado has been spotted, and people should quickly take shelter

    Faster facts!

    • Tornadoes are able to travel in any direction
    • They can form suddenly and without warning
    • They are not always clearly visible
    • The best place to take shelter indoors is in a basement or other windowless room on a ground floor
    • A major safety hazard during a tornado is flying/falling debris

    We at SERVPRO of Mercer County want you and your property to be safe from tornadoes, and we are here to help you recover from all types of storm damage. 

    Visit Ready.gov for more tips and info about tornadoes.

    Also see our storm damage restoration services

    What NOT to do about soot

    10/1/2018 (Permalink)

    Begin soot cleanup with a dry sponge instead of a wet cloth

    Did you know...

    In the event of a fire emergency in your home or work place, ash and soot can cause a huge mess. Soot is a black, dusty, grimy substance that can coat all of your belongings and property. 

    What is the first way most of us think to clean a dirty mess? Soap and water should clean it up, right?

    WRONG. 

    If soot and ash are present from fire damage, you should never try to clean them using water. 

    Whether soot is dry or oily, you will quickly find that trying to clean it using water and soap will only make the damage much worse. The soot will combine with the water to make a dark, mucky substance that will continue to smear rather than detach from your belongings. 

    When a space is covered in ash and soot, it may be tempting to try wiping some of it off by yourself before restoration professionals are present or able to respond. As tempting as this is, the best hope of ensuring restoration of your belongings and property is to wait for trained technicians to survey the space and determine the best course of action. 

    How does SERVPRO of Mercer County handle soot damage?

    Our trained professionals at SERVPRO have a variety of methods that can be used to properly remove soot from everything from walls and ceilings to personal soft contents (i.e. furniture, stuffed animals, etc.). 

    SERVPRO of Mercer County will perform necessary pretesting and employ professional cleaning products and equipment to take care of the soot damage in your property. 

    Click here for information on our ESPORTA® Wash System, a revolutionary way to restore your soft contents and personal items.

    Are you storm ready?

    10/1/2018 (Permalink)

    Don't let storms catch you unprepared

    Severe weather can strike at any time. From tornadoes, to snowstorms, to heavy rains, there are many ways in which you can be prepared so that a severe storm does not ruin your day.

    Be smart about storms!

    Purchase a good quality weather radio

    • Weather radios are affordable and can be programmed to only alert you to potential weather dangers
    • See an example and purchase one here

    Create an emergency supply kit

    • This could include...
      • Water (one gallon per person per day)
      • Food (non-perishable 3-day supply)
      • Manual can opener
      • Battery operated radio (see above)
      • Flashlight and batteries
      • First aid kit
      • Whistle to signal for help
      • Clothing
      • Dust masks/bandanas
      • Plastic sheeting, garbage bags, and duct tape
      • Wrench or pliers to turn off utilities
      • Hygiene items
      • Important documents; copies of insurance policies, ID and bank account info
      • Cash
      • Fire extinguisher
      • Matches in a waterproof container

    Pay attention to Wireless Emergency Alerts!

    WEA are emergency messages that the government allows to be sent through mobile carriers. They will provide you with warnings and alerts regarding dangerous weather or other hazards relevant to your area. This will appear much like a text message, and will likely make a loud alert sound if it is a warning specifically about storms or severe weather. 

    In any kind of severe weather, SERVPRO of Mercer County wants to help you weather the storm. Take these important storm preparedness steps so that you can stay safe any time the weather takes a turn for the worst. 

    Dirty Ducts = Dirty Air

    10/1/2018 (Permalink)

    When was the last time you had your ducts cleaned?

    If the answer to this question is not any time within the last three years, you could be having some issues that you may not even know are duct-related. 

    The biggest cause of poor indoor air quality is a dirty or neglected ventilation system. Contaminants like dust, odors, or even mold can become trapped in your air ducts and circulate through your home or business. Whatever is circulating through your HVAC system is also present in the air you are breathing.

    Do you have allergies, asthma, or sinus problems?

    If the answer to this question is yes, then it is especially important for you to have your duct work checked and cleaned every few years. Contaminants in the air like dust and pollen can aggravate allergies or respiratory conditions, making symptoms more severe.  

    Do you feel you are paying too much for your heating and air conditioning?

    If the answer is yes, you may want a cleaning to keep your system working at full capacity. The HVAC system will work longer and more efficiently if it is cleaned and maintained, which will save you money down the road. 

    Let us help!

    SERVPRO professionals will gladly inspect the ventilation system in your home or business and tell you if it is in need of cleaning. 

    If it does need to be cleaned, we will use advanced technology and patented equipment to make sure you have clean air to breathe.

    Contact SERVPRO of Mercer County today!

    Find out more info about Air Duct & HVAC Cleaning

    Commercial Restoration: We care about your business!

    10/1/2018 (Permalink)

    We promise quick response time so that you can get back to business as soon as possible

    What can SERVPRO of Mercer County do for your business?

    We know that, in the business world, time is a precious commodity that your business does not want to lose. You especially do not want to waste time dealing with messy cleanup jobs when you could be doing real work and growing your business. That's why SERVPRO of Mercer County wants to help you with all of your cleaning and restoration needs, and we promise to jump on the job with speed and efficiency so you can get back to business as usual.

    Faster to any size disaster!

    SERVPRO operates on a 1-4-8 response policy, because we want to do the best restoration job that we can. If you have a water, fire, storm, or mold loss, SERVPRO of Mercer County will respond to your initial call within 1 hour. We will have technicians on site to pretest and begin placing equipment within 4 hours, and after 8 hours we will report all of the necessary details to your insurance adjuster/representative. You'll be back to work in no time!

    What commercial services do we offer?

    Cleaning

    • Carpet and hard floor cleaning and care
    • Stain removal, stain resistance applications
    • Air duct and HVAC cleaning
    • Wet or dry cleaning of upholstery and drapes
    • Odor identification and deodorization

    (See more information on commercial cleaning here)

    Restoration and disaster services

    • Fire, soot, and smoke cleanup and restoration
    • Water removal and dehumidification
    • Crime scene, biohazard, and vandalism cleanup
    • Mold mitigation and mold remediation
    • Contents claim inventory service

    (More information here)

    The success of your business matters- don't let cleaning and restoration needs get in the way! Call SERVPRO of Mercer County at 724-704-8939

    Supporting our local fire departments

    10/1/2018 (Permalink)

    To say thank you, we will even drop off cases of water bottles for each fire department that we visit!

    SERVPRO of Mercer County would like to thank the firefighters and first responders in the surrounding areas for their incredible service to the community. As a fire damage restoration company, the jobs of the local fire departments are integral to our day-to-day actions, as the volunteers and staff members fight dangerous fires and recover property that SERVPRO can restore.

    More importantly, however, our local firefighters work daily to keep us and the members of our community safe and protected from fire emergencies. Recently, SERVPRO of Mercer County was privileged to be a part of Home Depot's Fire Safety Event (check it out here in our photo gallery), and we were impressed by the amount of local firefighters who took part in the event to raise awareness of fire prevention and safety for families and children.

    We at SERVPRO of Mercer County encourage everyone to thank their local fire departments for all that they do!

    Building community one uniform at a time

    In appreciation of our local fire departments, SERVPRO of Mercer County is offering to donate our equipment cleaning services for fire department use. With our new ESPORTA® Wash System, we are qualified to clean turnout gear and personal protective equipment of all kinds. We can eliminate over 90% of the contaminants caused by dirt, soot, and smoke, and allow equipment to be cleaner and last longer. 

    And we will do this absolutely free for our local fire departments, whether staffed or volunteer.

    Simply call SERVPRO of Mercer County at 724-704-8939 to set up a time for SERVPRO representatives to come and pick up your equipment, and we will quickly return it to you.

    Killing mold doesn't work

    10/1/2018 (Permalink)

    Killing mold with bleach or other cleaning products will not make it any less harmful!

    Picture this: You've found mold in your home. You don't want to call in professionals because you're imagining all of the time and resources it probably takes to have the mold removed and remediated. So you attack it yourself with harsh chemicals like bleach and other cleaning products. If you use chemicals to kill the mold spores, there will be nothing left to worry about, right?

    Wrong. 

    Did you know...

    When mold spores get inside of your lungs, they can have harmful effects on your health and wellbeing even if they are dead. 

    So don't spray it!

    Whatever your at-home remedy for mold, it will not actually take care of the problems caused by the presence of mold spores in your home or property. Even if you think you have successfully removed mold, there is great likelihood that it is continuing to grow even though it is not visible.

    Let SERVPRO of Mercer County handle it.

    SERVPRO of Mercer County will employ our standardized mold removal and remediation process to take care of your mold problem for good. We will examine your home or property to identify any hidden mold or water sources, and then we will get to work on safely containing the mold spores and permanently removing them from your space. Rather than using harsh chemicals, SERVPRO of Mercer County will use advanced technology like negative air chambers and air scrubbers to make sure that your space is freed of any mold contaminants. 

    SERVPRO of Mercer County wants to help you with your mold problem. Call us today at 724-704-8939.

    Trust us. Don't try to do it yourself.

    Clean homes sell faster!

    10/1/2018 (Permalink)

    Attention: real estate professionals!

    If you are selling houses, you may have run into some of these issues before:

    • Unpleasant or pervasive odors 
    • Dust and dirt on surfaces in a home that has been sitting empty for an extended period of time
    • Sub-par operation of HVAC systems
    • Mold or moisture

    If any of these are familiar to you, SERVPRO of Mercer County is here to help so that you can sell homes faster!

    What services can help you?

    Some people do not know that SERVPRO of Mercer County offers a general surface, vacuum, and bathroom clean as one of our commercial services. This services is specifically created for real estate agents or homeowners who want a house to look clean and in great shape for potential buyers. 

    We also offer duct cleaning and HVAC system cleaning, which can eliminate nasty contaminants like pet dander and allergens that would otherwise circulate in the home. 

    We have a portable ozone machine and technology that can remove odors, whether those odors are from previous pets living in the home or simply mustiness from the house not being open or inhabited. 

    If you've encountered mold or suspect that there may be some present in the home, SERVPRO of Mercer County technicians can do mold testing to determine the extent of the damage. We also specialize in mold remediation, so we will advise you on the best ways to control moisture in the space and remove mold. 

    We offer all of this and much more. Call us at 724-704-8939 and find out how we can help you!

    Lunch & Learn with us!

    10/1/2018 (Permalink)

    Call for a Lunch & Learn today!

    Do you work for a real estate office or insurance agency? Are you part of a company that could benefit from having a quick knowledge of restoration and commercial cleaning options for your clients?

    We can offer you and your coworkers a great opportunity for to learn all of SERVPRO's services that are relevant to you and your industry. 

    But wait...why not do it over coffee and donuts? Or maybe fresh fruit and juice? Or fresh, homemade cookies?

    Are we getting your attention yet?

    Our SERVPRO marketing representatives would love to chat with you and your coworkers and let you know about all that SERVPRO of Mercer County has to offer you in your field. Whether you find yourself dealing with a disaster situation, or you just need to have some general cleaning or mold testing done, we want you to know that SERVPRO of Mercer County is here to help.

    There is no cost for a Lunch & Learn, just give us a call and make an appointment and our marketing representatives will come to you! It is only approximately 15-30 minutes in duration, and participants are free to ask questions and chat as long as is needed. 

    If you are interested in setting up a SERVPRO Lunch & Learn for you and your coworkers, call us at 724-704-8939 and we will schedule a date and time that works best for you! All you'll have to do is be present and hungry to eat good food and learn a little more about how SERVPRO of Mercer County can solve your cleaning and restoration needs.

    Mold in Mercer, PA

    10/1/2018 (Permalink)

    SERVPRO of Mercer County professionals removed the extensive mold that was growing behind this wall.

    In this restoration job performed by our SERVPRO of Mercer County technical team in this past summer of 2017, a major mold loss was reported inside the walls of a Mercer County home. The mold was caused by moisture that had accumulated behind the walls after a leak in the roof had allowed water to enter the structure and become trapped inside. 

    Mold can begin to grow with just a small and barely noticeable amount of moisture. The mold can grow as a result of moisture levels in the air, as well as from rainwater actually entering the home like in the case pictured here. It is not uncommon for homeowners and business owners to not even know that they have a mold problem until it has already become a major issue. In this case, the mold was growing behind the wall and out of plain sight.

    Professionals from SERVPRO of Mercer County came equipped with technology to test the air quality and the amount of moisture in the structure so that they could effectively remove the mold and ensure that it would not return after the initial cleanup was completed. 

    SERVPRO of Mercer County professionals know that mold is not something homeowners want to deal with, as it is dangerous to their heath and the well-being of their properties.  That is why we specialize in mold remediation as opposed to removal. We want you and your family to be protected from mold and its harmful effects, and we are committed to helping you find the best solution for combating mold growth within your home.

    Preparing your home for winter weather

    10/1/2018 (Permalink)

    Don't be caught unprepared this winter!

    Winter weather is coming...are you prepared for anything?

    Most of us in PA would probably rather hibernate for the winter than deal with any of the home maintenance tasks that come along with owning property during the wintry months. 

    We at SERVPRO of Mercer County would like to remind you that your winter will be much better if you take steps now to prevent any winter weather-related disasters or accidents happening in your home!

    Here are some helpful tips for winter preparedness in the coming weeks...

    • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes that could freeze.
    • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
    • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
    • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    • Proper maintenance of your furnace can help reduce the risk of puffbacks.

    Don't overlook these tips this year as you head into the winter months and holiday season. Keep your home safe and secure so that you can focus staying warm and cozy with your loved ones this winter! 

    What can we do about that smoke odor?

    10/1/2018 (Permalink)

    This image shows a post-fire attic from which SERVPRO of Mercer County removed contaminants and odors from smoke and soot

    How to remove smoke odor after a fire

    If you've ever sat around a campfire and forgotten to wash the sweatshirt you were wearing, you know that the smell of smoke can linger. And it's strong.

    On an even larger scale, you'll find that that is especially true following a fire emergency in your home or commercial property. 

    Smoke rises, which means that the odor rises with it and can stick around in your home or attic long after you have put out the fire. 

    SERVPRO of Mercer County can fix this for you. How, you ask?

    Take this attic, for example. This home, located in Mercer County, suffered a fire that left it smelling heavily of smoke. The attic had a large amount of insulation, as is the case with most attics or upper rooms of a property. Insulation can make the smoke odor worse because the material locks in the smell and causes the smokiness to linger. this is also the case with any other odor besides smoke. So, the first thing technicians will do in this case is remove the odorous insulation from the space. They will then clean the space with SERVPRO'S Green chemicals and special cleaning technologies, which will remove approximately 95% of the contaminants from the fire. Finally, a step that is shown in this image is the coating that is sprayed over all of the wooden beams in the attic. These structures can also hold odors, so the coating is a type of sealant that will lock any remaining contaminants underneath so that they will not continue to spread and fill the attic or cause odors. 

    What's cooking? Kitchen Fire Tips

    10/1/2018 (Permalink)

    Stoves and ovens are common causes of loss in home fires

    Did you know...

    A majority of fires that take place in homes begin in the kitchen.

    The holiday season is approaching, which means that many of us will be spending a lot more time in the kitchen. This also means that, with every pumpkin pie and each batch of Christmas cookies you make, there is a greater risk of a fire emergency. 

    Aside from calling 9-1-1, which should be one of your first moves, here are some quick tips for dealing with a fire emergency in your kitchen.

    1. Always watch your cooking; don't leave anything unattended
    2. Set a timer so that you don't accidentally burn something or forget that an appliance is being used
    3. If something on the stove catches on fire and it is small, cover it with a lid and turn off the burner
    4. Keep a fire extinguisher in the kitchen near your cooking area where it is easily accessible
    5. Add baking soda to a grease fire, not water
    6. Clean your appliances regularly so that grease does not accumulate and start a fire
    7. Clean and dust around and behind appliances, as dust accumulation can cause fires if it is close to electrical wiring
    8. Keep flammable objects away from cooking appliances, especially those things like tea towels and potholders 
    9. Install a smoke alarm in your kitchen
    10. Test your smoke alarms and make sure they will work when you most need them!

    Keep these quick tips in mind, and prevent a major fire damage emergency from taking place in your home this season!

    Your business plan for winter weather

    10/1/2018 (Permalink)

    Emergency Ready Profiles are great preparedness resouces for businesses, and they are available in hard copy and digital

    We've talked about preparing your home for winter weather, but what about your business or commercial property? If a pipe bursts or an ice dam causes water to enter the building, your business could be losing money every moment that you and your employees are unable to work efficiently. 

    We at SERVPRO of Mercer County understand how important time and money are to your business, and we will strive to get your facility in shape to get you back to work as soon as possible!

    But before you even have to call us, try taking some of these winter-weather precautions to prepare your business or property:

    • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
    • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
    • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
    • Ask SERVPRO of Mercer County about starting an Emergency Ready Profile for your business.
      • Are you familiar with the Emergency Ready Profile? If not, click here.
      • Do you want to set one up? Call SERVPRO of Mercer County at 724-704-8939 or visit https://ready.SERVPRO.com/

    Don't neglect these important tips! Take the safety of your business and property into your own hands before the winter weather hits and makes you wish you had!

    Do you have water in your basement?

    10/1/2018 (Permalink)

    Picture the basement of your home...

    Are there ever water puddles on the floor or damp spots at the base of the walls following rainfall? 

    Do the walls ever feel damp or have condensation?

    Is there a damp, musty smell that makes it unpleasant to be in the space?

    Does the space feel humid in the summer months?

    Even if these issues seem small, you should not ignore these indicators of a moisture problem. If left untreated for a long period of time, these things could lead to serious water damage to your property. Particularly concerning could be the possibility of mold growth and unsafe air in the space, as mold can emerge anywhere that moisture is present. 

    So what should you do if any of these factors appear to be present in your basement?

    First, it is a good idea to invest in a dehumidifier to run in your basement at all times. This would be especially helpful in cases where a musty or damp smell is present, as the dehumidifier will remove much of the moisture from the air before it can significantly affect your property.When SERVPRO of Mercer County professionals begin the drying and water restoration process, they employ powerful dehumidifiers and air movers which remove the moisture and dry the affected area in a short amount of time. 

    If you are continually seeing water or dampness on the floor or along the walls of your basement, call SERVPRO of Mercer County, who will not only clean up the issue but will help you to determine the source of the moisture and how it is entering your home. 

    Call us at 724-704-8939 - we are here to help and to advise you on how best to deal with your moisture problem!

    Bathroom mold

    10/1/2018 (Permalink)

    Bathroom mold

    Does this look like a photo from one of your worst nightmares? We can understand that. Even the smallest amount of mold is not good to have in your home or property, but an amount this large can be especially concerning. It can be harmful to the health of those who are breathing it in, and it can hide in places that are not always clearly visible. But cases like this are not out of the ordinary, either.

    Bathrooms are one of the most ideal locations for mold to grow because of all of the places for moisture to accumulate. It is not uncommon for bathrooms to have improper ventilation, which can lead to major issues if the moisture and humidity is trapped in the bathroom every time the shower or bath is used. 

    If you do not have a ventilation fan, it is important that you have one installed immediately. There is a good chance that mold is already growing in hard-to-reach, hard-to-see places. 

    If you do have a ventilation fan, be sure to turn it on for the duration of your shower or bath. You can also leave it running for 30 minutes following a shower or bath, as this can ensure that most of the moisture has been removed and any condensation has dried. 

    In a case as severe as this one, you should call in professionals from SERVPRO of Mercer County to have the mold properly removed from the space. Then, SERVPRO professionals will help you to determine a course of action for remediation of your mold problem. We want to make sure that we not only remove mold from your home, but that we identify the cause and help you to take steps to fix it so that mold problems do not recur. 

    Give us a call today at 724-704-8939 if you need mold remediation. We are here to help!

    Esporta® Wash System

    9/13/2018 (Permalink)

    Esporta® Wash System

    New cleaning technology for soft contents restoration

    SERVPRO of Mercer County is excited about our recent equipment addition; the Esporta® Wash System. 

    So much more than a washing machine, the Esporta® Wash System can restore items that have been severely damaged by water, smoke, soot, mold, or bio waste. Not only can it restore them to usable quality, but it can remove up to 99% of contaminants (that's equal to food grade quality).

    What can we restore with this technology?

    - Household goods (comforters, plush toys)

    - Laundry items (clothing, uniforms)

    - Leather items (shoes, bags)

    - Special goods

            - Sports equipment

            - Horse saddles

            - Personal protective equipment 

    Is this system gentle enough to handle soft contents while still achieving 99% cleanliness?

    The Esporta® Wash System utilizes a unique cleaning process in which it holds objects stationary and passes them through the water and specialized cleaning agents. This ensures that items do not receive significant wear as they go through the restoration process.

    Sound interesting?

    SERVPRO is always looking to restore your property rather than replace it, and the Esporta® System is an incredible way to do that. This machine is located at our Greenville office, and items can either be dropped off at this location, or you can have us pick them up.

    Call us at 724-704-8939 for more information and try out the Esporta® Wash System today!

    Mercer, Lawrence, Crawford, Butler, Venango 24/7 Emergency Water Damage Service

    5/1/2018 (Permalink)

    When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    SERVPRO Mercer County is Ready to Help

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Mercer County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    SERVPRO Mercer County

    Like It Never Happened

    724-704-8939

    Water Damage Timeline

    5/1/2018 (Permalink)

    Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Mercer County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    SERVPRO Mercer

    "Like it never even happened."

    Commercial Restoration: Apartment Living

    4/18/2018 (Permalink)

    What do we mean when we say"Commercial"?

    When you hear the word "commercial", what immediately comes to mind? Probably lots of big companies and major businesses, perhaps with large office facilities, warehouses and fulfillment spaces, or even stores with product displays. It's likely that you're picturing a workplace of some sort, where the purpose of the property is to offer a place for business to be conducted. 

    This is one way to think of commercial restoration jobs, as SERVPRO does handle many properties of this nature. Fire and water damage, or even cleaning needs, are important to be dealt with so that companies can be back in business as soon as possible. 

    What many people do not realize, however, is that a large number of restoration jobs take place in commercial living facilities like apartment complexes. These facilities can suffer the same types of damage and inconveniences as businesses, but the difference is that residents of these facilities are not dealing with damage to their workplace, but to the place that they call "home". 

    Thankfully, SERVPRO of Mercer County is here to help.

    Our SERVPRO of Mercer County team is fairly accustomed to restoring damage in apartments and commercial living facilities. 

    Our goal is to restore the damaged property as quickly as possible, so that property managers can get back to business as usual, and residents can have their homes and comfort returned to them. 

    Our team has dealt with everything from water damage in a few apartments, to cleaning and restoring the content for several different families after a fire occurred in the facility. We will be on site as quickly as possible to address emergency situations, or simply to take care of cleaning needs before and after renting an apartment to a new tenant. 

    For more details about our services for apartments and living facilities, see our commercial services page.

    It's Water Season!

    4/18/2018 (Permalink)

    April showers, May flowers, leaky roofs, and flooded basements....

    'Tis the season for water damage! 

    While we are supposed to be well into spring weather by now, Mother Nature did not seem to get that memo here in Western PA.

    Normally at this time of year, we would mainly be talking about rain showers and the resulting damage to your home that excess water usually brings with it. This year, instead of April showers, it seems as though someone has ordered a variety pack of temperatures and precipitation types that has left us wondering what season we will be experiencing on any given day. Snow and wintry mixes quickly turn into ice and freezing rain, and before we know it, everything has melted and the sun has come out....that is, until the next day, when the snow and wind come back for another round, and we are back where we started.

    As bizarre as these fluctuating weather patterns seem in comparison to what we are used to, the bottom line is that this kind of weather will still lead to the same results that we see each spring; water damage.

    Each time the temperatures rapidly rise, the snow begins to melt and leaves water looking for a place to settle. The bad news is that, with fluctuating temperatures, the ground rarely has time to soften, nor the water time to dry before the colder temperatures return again. 

    It is nearly impossible to keep up with the rates of melting, which means that there will likely be water accumulating around the foundation of your home or in other areas that you do not even notice. That is, until you find that it has made its way inside your home and caused damage. 

    Pay attention to weather patterns and take note of places where water damage could occur. 

    If you do find yourself with water damage on your property, big or small, call SERVPRO of Mercer County and we will do our best to make it "Like it never even happened."

    Ask us about our job history!

    4/18/2018 (Permalink)

    Pictured here is just one example of our job history snapshots. This one is from a water loss at the Holiday Inn Express in Hermitage, PA.

    Have you ever wondered why you should use SERVPRO of Mercer County over other restoration companies? 

    Perhaps you experienced your first fire or water damage emergency, and until then, you never even thought about needing a restoration company. 

    So you're probably wondering, why SERVPRO? Maybe you're saying "I've never even heard of SERVPRO before, why should I trust them to take care of my home?" 

    If you are calling a restoration company, we understand that it is likely because something unfortunate has happened to your home or property. We understand that you probably just want it taken care of as soon as possible, so that everything can be back to normal, "Like it never even happened." We get it.

    So how do you know if you should call us? 

    We want to ease your mind and quiet any concerns you may have about choosing the right company. How can we do that? 

    We invite you to ask us about our job history

    Our marketing team has compiled a summary of some of our largest restoration jobs, complete with pictures and simple descriptions of the work that was done for each loss. No doubt, you will scroll through these job snapshots and see businesses and properties that you know or are close to- all of them past customers of ours. You will be able to see reviews and feedback that they have given, and you can read all about the scope of work that we were called in to handle. 

    Our marketing team has all of these snapshots readily available on their ipads and computers for your viewing at any time. 

    If you're unsure whether SERVPRO of Mercer County can handle your restoration needs, simply ask us about our job history and we'll let you see for yourself what SERVPRO can do!

    Content Restoration: we can clean that!

    4/18/2018 (Permalink)

    Have you or someone you know experienced a fire loss? Whether big or small, your probably know that one of the major results of this type of loss is that all of your belongings, from clothes to furniture pieces, are damaged by smoke and soot.

    Perhaps a layer of soot is covering all of your most precious belongings. Or, maybe there is a heavy smoke odor that is lingering even after the fire has been put out. Perhaps both of these factors are in play. 

    Whatever the situation is, SERVPRO of Mercer County offers the best chance of restoring your damaged belongings instead of throwing them away. 

    We know that your property and the contents of your home are important to you; many things likely hold memories or fondness because they are yours and have been part of your home for many years. 

    We want to make sure they stay that way. 

    What types of content can we restore?

    To be honest, almost anything.

    It does not matter if you have soft contents like your favorite jacket or set of curtains, or if you have large furniture pieces or electronics.

    For soft contents and textiles, we employ our Esporta Wash System, which is an advanced piece of technology with multiple combinations of settings that will be unique to each different type of content. 

    For larger pieces like furniture or antiques, we have a variety of safe cleaning and disinfecting products that our technicians will use to rid your belongings of any soot and grime that is present. 

    If it is simply the odor that you are wishing to alleviate, we have an ozone room at our office that is designed to neutralize odors and remove any unpleasant smells. 

    The best part? If we are unable to completely restore an item, you will not be charged for that item on your final bill. 

    Do you have content you'd rather restore than replace? Call us and we'll do our best to take care of it for you.

    Emergency Ready Program: Strategic Planning for Businesses

    4/18/2018 (Permalink)

    Are you prepared if disaster strikes your business?

    SERVPRO of Mercer County is reaching out to area businesses to set up a Free Emergency Profiles so that you can be prepared in the event of a catastrophe. 

    Minimize business interruption with an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    • No cost assessment of your facility
      Free service, No subscription fee
       
    • Concise Profile Document contains only the critical information needed in the event of an emergency.
      It will only take a little of your time to complete and will not take you away from current projects. The ERP will save precious time if ever needed.
       
    • Guide to help you get back into your building following a disaster.
      Help minimize the amount of time your business is inactive by having an immediate plan of action.
       
    • Establishes SERVPRO as your disaster mitigation and restoration provider.
      SERVPRO will be familiar with your facility in order to act as quickly as possible.
       
    • Identifies line of command for authorizing work to begin.
      We can begin the work of mitigating the damage which can save you time and money.
       
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
      Quick reference of what to do, how to do it and who to call so that during the emergency you are "Ready for whatever happens."

    SERVPRO of Mercer County

    We want to make your disaster "Like it never even happened."

    WE'RE HIRING! Apply today.

    4/17/2018 (Permalink)

    We are now accepting applications for the following open positions as we look to expand our team!

    If interested, email a résumé to SERVPRO9946@gmail.com

    Office Assistant

    Job Type: Full time

    Compensation: Hourly

    Summary

    Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, customer satisfaction activities, data entry and submission of job audits. Perform general office duties, such as drafting correspondence, answering phone calls, filing, and creating reports.

     Necessary Experience and Skill Set

    • Computer literacy and working knowledge of current business software technologies is required
    • Superb customer service, administrative, and verbal and written communication skills
    • Associates/bachelor’s degree preferred

    Production Technician - Water

    Job Type: Full time

    Compensation: Hourly

    Summary

    Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed. Safety and job training will be provided.

    Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

    Production Technician- Cleaning Professional

    Job Type: Full time

    Compensation: Hourly

    Summary

    Perform on-site and off-site cleaning services as assigned. Communicate with the customer to make sure that all needs are met. Perform content restoration using SERVPRO cleaning guidelines and the Esporta Wash System as needed. Training for this system will be provided. Clean and maintain vehicles, equipment, warehouse, and office areas as needed.

     Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

    Finishing Contractor

    Job Type: Full time

    Compensation: Hourly

    Summary

    Perform contracting services as needed in order to complete a restoration job. Duties may include but are not limited to flooring installation, painting, and drywall finishing.  

     Necessary Experience and Skill Set

    • Minimum of 2 years experience in contracting work
    • High school diploma or GED

    We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law. Applicants must be drug free.

    Bathroom mold

    11/6/2017 (Permalink)

    Does this look like a photo from one of your worst nightmares? We can understand that. Even the smallest amount of mold is not good to have in your home or property, but an amount this large can be especially concerning. It can be harmful to the health of those who are breathing it in, and it can hide in places that are not always clearly visible. But cases like this are not out of the ordinary, either.

    Bathrooms are one of the most ideal locations for mold to grow because of all of the places for moisture to accumulate. It is not uncommon for bathrooms to have improper ventilation, which can lead to major issues if the moisture and humidity is trapped in the bathroom every time the shower or bath is used. 

    If you do not have a ventilation fan, it is important that you have one installed immediately. There is a good chance that mold is already growing in hard-to-reach, hard-to-see places. 

    If you do have a ventilation fan, be sure to turn it on for the duration of your shower or bath. You can also leave it running for 30 minutes following a shower or bath, as this can ensure that most of the moisture has been removed and any condensation has dried. 

    In a case as severe as this one, you should call in professionals from SERVPRO of Mercer County to have the mold properly removed from the space. Then, SERVPRO professionals will help you to determine a course of action for remediation of your mold problem. We want to make sure that we not only remove mold from your home, but that we identify the cause and help you to take steps to fix it so that mold problems do not recur. 

    Give us a call today at 724-704-8939 if you need mold remediation. We are here to help!

    Do you have water in your basement?

    11/2/2017 (Permalink)

    Picture the basement of your home...

    Are there ever water puddles on the floor or damp spots at the base of the walls following rainfall? 

    Do the walls ever feel damp or have condensation?

    Is there a damp, musty smell that makes it unpleasant to be in the space?

    Does the space feel humid in the summer months?

    Even if these issues seem small, you should not ignore these indicators of a moisture problem. If left untreated for a long period of time, these things could lead to serious water damage to your property. Particularly concerning could be the possibility of mold growth and unsafe air in the space, as mold can emerge anywhere that moisture is present. 

    So what should you do if any of these factors appear to be present in your basement?

    First, it is a good idea to invest in a dehumidifier to run in your basement at all times. This would be especially helpful in cases where a musty or damp smell is present, as the dehumidifier will remove much of the moisture from the air before it can significantly affect your property.When SERVPRO of Mercer County professionals begin the drying and water restoration process, they employ powerful dehumidifiers and air movers which remove the moisture and dry the affected area in a short amount of time. 

    If you are continually seeing water or dampness on the floor or along the walls of your basement, call SERVPRO of Mercer County, who will not only clean up the issue but will help you to determine the source of the moisture and how it is entering your home. 

    Call us at 724-704-8939 - we are here to help and to advise you on how best to deal with your moisture problem!

    Mold in Mercer, PA

    10/31/2017 (Permalink)

    SERVPRO of Mercer County professionals removed the extensive mold that was growing behind this wall.

    In this restoration job performed by our SERVPRO of Mercer County technical team in this past summer of 2017, a major mold loss was reported inside the walls of a Mercer County home. The mold was caused by moisture that had accumulated behind the walls after a leak in the roof had allowed water to enter the structure and become trapped inside. 

    Mold can begin to grow with just a small and barely noticeable amount of moisture. The mold can grow as a result of moisture levels in the air, as well as from rainwater actually entering the home like in the case pictured here. It is not uncommon for homeowners and business owners to not even know that they have a mold problem until it has already become a major issue. In this case, the mold was growing behind the wall and out of plain sight.

    Professionals from SERVPRO of Mercer County came equipped with technology to test the air quality and the amount of moisture in the structure so that they could effectively remove the mold and ensure that it would not return after the initial cleanup was completed. 

    SERVPRO of Mercer County professionals know that mold is not something homeowners want to deal with, as it is dangerous to their heath and the well-being of their properties.  That is why we specialize in mold remediation as opposed to removal. We want you and your family to be protected from mold and its harmful effects, and we are committed to helping you find the best solution for combating mold growth within your home.

    What's cooking? Kitchen Fire Tips

    10/31/2017 (Permalink)

    Stoves and ovens are common causes of loss in home fires

    Did you know...

    A majority of fires that take place in homes begin in the kitchen.

    The holiday season is approaching, which means that many of us will be spending a lot more time in the kitchen. This also means that, with every pumpkin pie and each batch of Christmas cookies you make, there is a greater risk of a fire emergency. 

    Aside from calling 9-1-1, which should be one of your first moves, here are some quick tips for dealing with a fire emergency in your kitchen.

    1. Always watch your cooking; don't leave anything unattended
    2. Set a timer so that you don't accidentally burn something or forget that an appliance is being used
    3. If something on the stove catches on fire and it is small, cover it with a lid and turn off the burner
    4. Keep a fire extinguisher in the kitchen near your cooking area where it is easily accessible
    5. Add baking soda to a grease fire, not water
    6. Clean your appliances regularly so that grease does not accumulate and start a fire
    7. Clean and dust around and behind appliances, as dust accumulation can cause fires if it is close to electrical wiring
    8. Keep flammable objects away from cooking appliances, especially those things like tea towels and potholders 
    9. Install a smoke alarm in your kitchen
    10. Test your smoke alarms and make sure they will work when you most need them!

    Keep these quick tips in mind, and prevent a major fire damage emergency from taking place in your home this season!

    Preparing your home for winter weather

    10/31/2017 (Permalink)

    Don't be caught unprepared this winter!

    Winter weather is coming...are you prepared for anything?

    Most of us in PA would probably rather hibernate for the winter than deal with any of the home maintenance tasks that come along with owning property during the wintry months. 

    We at SERVPRO of Mercer County would like to remind you that your winter will be much better if you take steps now to prevent any winter weather-related disasters or accidents happening in your home!

    Here are some helpful tips for winter preparedness in the coming weeks...

    • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes that could freeze.
    • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
    • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
    • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    • Proper maintenance of your furnace can help reduce the risk of puffbacks.

    Don't overlook these tips this year as you head into the winter months and holiday season. Keep your home safe and secure so that you can focus staying warm and cozy with your loved ones this winter! 

    Your business plan for winter weather

    10/31/2017 (Permalink)

    Emergency Ready Profiles are great preparedness resouces for businesses, and they are available in hard copy and digital

    We've talked about preparing your home for winter weather, but what about your business or commercial property? If a pipe bursts or an ice dam causes water to enter the building, your business could be losing money every moment that you and your employees are unable to work efficiently. 

    We at SERVPRO of Mercer County understand how important time and money are to your business, and we will strive to get your facility in shape to get you back to work as soon as possible!

    But before you even have to call us, try taking some of these winter-weather precautions to prepare your business or property:

    • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
    • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
    • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
    • Ask SERVPRO of Mercer County about starting an Emergency Ready Profile for your business.
      • Are you familiar with the Emergency Ready Profile? If not, click here.
      • Do you want to set one up? Call SERVPRO of Mercer County at 724-704-8939 or visit https://ready.SERVPRO.com/

    Don't neglect these important tips! Take the safety of your business and property into your own hands before the winter weather hits and makes you wish you had!

    What can we do about that smoke odor?

    10/31/2017 (Permalink)

    This image shows a post-fire attic from which SERVPRO of Mercer County removed contaminants and odors from smoke and soot

    How to remove smoke odor after a fire

    If you've ever sat around a campfire and forgotten to wash the sweatshirt you were wearing, you know that the smell of smoke can linger. And it's strong.

    On an even larger scale, you'll find that that is especially true following a fire emergency in your home or commercial property. 

    Smoke rises, which means that the odor rises with it and can stick around in your home or attic long after you have put out the fire. 

    SERVPRO of Mercer County can fix this for you. How, you ask?

    Take this attic, for example. This home, located in Mercer County, suffered a fire that left it smelling heavily of smoke. The attic had a large amount of insulation, as is the case with most attics or upper rooms of a property. Insulation can make the smoke odor worse because the material locks in the smell and causes the smokiness to linger. this is also the case with any other odor besides smoke. So, the first thing technicians will do in this case is remove the odorous insulation from the space. They will then clean the space with SERVPRO'S Green chemicals and special cleaning technologies, which will remove approximately 95% of the contaminants from the fire. Finally, a step that is shown in this image is the coating that is sprayed over all of the wooden beams in the attic. These structures can also hold odors, so the coating is a type of sealant that will lock any remaining contaminants underneath so that they will not continue to spread and fill the attic or cause odors. 

    Lunch & Learn with us!

    10/31/2017 (Permalink)

    Call for a Lunch & Learn today!

    Do you work for a real estate office or insurance agency? Are you part of a company that could benefit from having a quick knowledge of restoration and commercial cleaning options for your clients?

    We can offer you and your coworkers a great opportunity for to learn all of SERVPRO's services that are relevant to you and your industry. 

    But wait...why not do it over coffee and donuts? Or maybe fresh fruit and juice? Or fresh, homemade cookies?

    Are we getting your attention yet?

    Our SERVPRO marketing representatives would love to chat with you and your coworkers and let you know about all that SERVPRO of Mercer County has to offer you in your field. Whether you find yourself dealing with a disaster situation, or you just need to have some general cleaning or mold testing done, we want you to know that SERVPRO of Mercer County is here to help.

    There is no cost for a Lunch & Learn, just give us a call and make an appointment and our marketing representatives will come to you! It is only approximately 15-30 minutes in duration, and participants are free to ask questions and chat as long as is needed. 

    If you are interested in setting up a SERVPRO Lunch & Learn for you and your coworkers, call us at 724-704-8939 and we will schedule a date and time that works best for you! All you'll have to do is be present and hungry to eat good food and learn a little more about how SERVPRO of Mercer County can solve your cleaning and restoration needs.

    Clean homes sell faster!

    10/31/2017 (Permalink)

    Attention: real estate professionals!

    If you are selling houses, you may have run into some of these issues before:

    • Unpleasant or pervasive odors 
    • Dust and dirt on surfaces in a home that has been sitting empty for an extended period of time
    • Sub-par operation of HVAC systems
    • Mold or moisture

    If any of these are familiar to you, SERVPRO of Mercer County is here to help so that you can sell homes faster!

    What services can help you?

    Some people do not know that SERVPRO of Mercer County offers a general surface, vacuum, and bathroom clean as one of our commercial services. This services is specifically created for real estate agents or homeowners who want a house to look clean and in great shape for potential buyers. 

    We also offer duct cleaning and HVAC system cleaning, which can eliminate nasty contaminants like pet dander and allergens that would otherwise circulate in the home. 

    We have a portable ozone machine and technology that can remove odors, whether those odors are from previous pets living in the home or simply mustiness from the house not being open or inhabited. 

    If you've encountered mold or suspect that there may be some present in the home, SERVPRO of Mercer County technicians can do mold testing to determine the extent of the damage. We also specialize in mold remediation, so we will advise you on the best ways to control moisture in the space and remove mold. 

    We offer all of this and much more. Call us at 724-704-8939 and find out how we can help you!

    Killing mold doesn't work

    10/12/2017 (Permalink)

    Killing mold with bleach or other cleaning products will not make it any less harmful!

    Picture this: You've found mold in your home. You don't want to call in professionals because you're imagining all of the time and resources it probably takes to have the mold removed and remediated. So you attack it yourself with harsh chemicals like bleach and other cleaning products. If you use chemicals to kill the mold spores, there will be nothing left to worry about, right?

    Wrong. 

    Did you know...

    When mold spores get inside of your lungs, they can have harmful effects on your health and wellbeing even if they are dead. 

    So don't spray it!

    Whatever your at-home remedy for mold, it will not actually take care of the problems caused by the presence of mold spores in your home or property. Even if you think you have successfully removed mold, there is great likelihood that it is continuing to grow even though it is not visible.

    Let SERVPRO of Mercer County handle it.

    SERVPRO of Mercer County will employ our standardized mold removal and remediation process to take care of your mold problem for good. We will examine your home or property to identify any hidden mold or water sources, and then we will get to work on safely containing the mold spores and permanently removing them from your space. Rather than using harsh chemicals, SERVPRO of Mercer County will use advanced technology like negative air chambers and air scrubbers to make sure that your space is freed of any mold contaminants. 

    SERVPRO of Mercer County wants to help you with your mold problem. Call us today at 724-704-8939.

    Trust us. Don't try to do it yourself.

    Commercial Restoration: We care about your business!

    10/10/2017 (Permalink)

    We promise quick response time so that you can get back to business as soon as possible

    What can SERVPRO of Mercer County do for your business?

    We know that, in the business world, time is a precious commodity that your business does not want to lose. You especially do not want to waste time dealing with messy cleanup jobs when you could be doing real work and growing your business. That's why SERVPRO of Mercer County wants to help you with all of your cleaning and restoration needs, and we promise to jump on the job with speed and efficiency so you can get back to business as usual.

    Faster to any size disaster!

    SERVPRO operates on a 1-4-8 response policy, because we want to do the best restoration job that we can. If you have a water, fire, storm, or mold loss, SERVPRO of Mercer County will respond to your initial call within 1 hour. We will have technicians on site to pretest and begin placing equipment within 4 hours, and after 8 hours we will report all of the necessary details to your insurance adjuster/representative. You'll be back to work in no time!

    What commercial services do we offer?

    Cleaning

    • Carpet and hard floor cleaning and care
    • Stain removal, stain resistance applications
    • Air duct and HVAC cleaning
    • Wet or dry cleaning of upholstery and drapes
    • Odor identification and deodorization

    (See more information on commercial cleaning here)

    Restoration and disaster services

    • Fire, soot, and smoke cleanup and restoration
    • Water removal and dehumidification
    • Crime scene, biohazard, and vandalism cleanup
    • Mold mitigation and mold remediation
    • Contents claim inventory service

    (More information here)

    The success of your business matters- don't let cleaning and restoration needs get in the way! Call SERVPRO of Mercer County at 724-704-8939

    Supporting our local fire departments

    10/10/2017 (Permalink)

    To say thank you, we will even drop off cases of water bottles for each fire department that we visit!

    SERVPRO of Mercer County would like to thank the firefighters and first responders in the surrounding areas for their incredible service to the community. As a fire damage restoration company, the jobs of the local fire departments are integral to our day-to-day actions, as the volunteers and staff members fight dangerous fires and recover property that SERVPRO can restore.

    More importantly, however, our local firefighters work daily to keep us and the members of our community safe and protected from fire emergencies. Recently, SERVPRO of Mercer County was privileged to be a part of Home Depot's Fire Safety Event (check it out here in our photo gallery), and we were impressed by the amount of local firefighters who took part in the event to raise awareness of fire prevention and safety for families and children.

    We at SERVPRO of Mercer County encourage everyone to thank their local fire departments for all that they do!

    Building community one uniform at a time

    In appreciation of our local fire departments, SERVPRO of Mercer County is offering to donate our equipment cleaning services for fire department use. With our new ESPORTA® Wash System, we are qualified to clean turnout gear and personal protective equipment of all kinds. We can eliminate over 90% of the contaminants caused by dirt, soot, and smoke, and allow equipment to be cleaner and last longer. 

    And we will do this absolutely free for our local fire departments, whether staffed or volunteer.

    Simply call SERVPRO of Mercer County at 724-704-8939 to set up a time for SERVPRO representatives to come and pick up your equipment, and we will quickly return it to you.

    Dirty Ducts = Dirty Air

    10/6/2017 (Permalink)

    When was the last time you had your ducts cleaned?

    If the answer to this question is not any time within the last three years, you could be having some issues that you may not even know are duct-related. 

    The biggest cause of poor indoor air quality is a dirty or neglected ventilation system. Contaminants like dust, odors, or even mold can become trapped in your air ducts and circulate through your home or business. Whatever is circulating through your HVAC system is also present in the air you are breathing.

    Do you have allergies, asthma, or sinus problems?

    If the answer to this question is yes, then it is especially important for you to have your duct work checked and cleaned every few years. Contaminants in the air like dust and pollen can aggravate allergies or respiratory conditions, making symptoms more severe.  

    Do you feel you are paying too much for your heating and air conditioning?

    If the answer is yes, you may want a cleaning to keep your system working at full capacity. The HVAC system will work longer and more efficiently if it is cleaned and maintained, which will save you money down the road. 

    Let us help!

    SERVPRO professionals will gladly inspect the ventilation system in your home or business and tell you if it is in need of cleaning. 

    If it does need to be cleaned, we will use advanced technology and patented equipment to make sure you have clean air to breathe.

    Contact SERVPRO of Mercer County today!

    Find out more info about Air Duct & HVAC Cleaning

    Are you storm ready?

    10/6/2017 (Permalink)

    Don't let storms catch you unprepared

    Severe weather can strike at any time. From tornadoes, to snowstorms, to heavy rains, there are many ways in which you can be prepared so that a severe storm does not ruin your day.

    Be smart about storms!

    Purchase a good quality weather radio

    • Weather radios are affordable and can be programmed to only alert you to potential weather dangers
    • See an example and purchase one here

    Create an emergency supply kit

    • This could include...
      • Water (one gallon per person per day)
      • Food (non-perishable 3-day supply)
      • Manual can opener
      • Battery operated radio (see above)
      • Flashlight and batteries
      • First aid kit
      • Whistle to signal for help
      • Clothing
      • Dust masks/bandanas
      • Plastic sheeting, garbage bags, and duct tape
      • Wrench or pliers to turn off utilities
      • Hygiene items
      • Important documents; copies of insurance policies, ID and bank account info
      • Cash
      • Fire extinguisher
      • Matches in a waterproof container

    Pay attention to Wireless Emergency Alerts!

    WEA are emergency messages that the government allows to be sent through mobile carriers. They will provide you with warnings and alerts regarding dangerous weather or other hazards relevant to your area. This will appear much like a text message, and will likely make a loud alert sound if it is a warning specifically about storms or severe weather. 

    In any kind of severe weather, SERVPRO of Mercer County wants to help you weather the storm. Take these important storm preparedness steps so that you can stay safe any time the weather takes a turn for the worst. 

    Tornadoes: What you need to know

    10/5/2017 (Permalink)

    Tornadoes can form quickly and without warning, so do not assume you will always see them coming

    What does "storm" mean for Mercer County?

    In the wake of Hurricanes Harvey and Irma, when most people hear the word "storm," their minds likely go straight to hurricanes and intense tropical storms. 

    Here in Western Pennsylvania, however, hurricanes are not exactly a primary concern to residents and property owners, as they do not usually have direct effects in this area. So what kind of natural disasters do we need to worry about? 

    One type of storm situation that can be incredibly dangerous and damaging to property is a tornado. Ask yourself, "How prepared am I for a tornado?" If the answer does not fill you with confidence, SERVPRO of Mercer County would like to help.

    Fast facts about tornadoes

    Do you know the difference between a warning and a watch?

    • tornado watch indicates that current conditions indicate that a tornado is possible, and people in the vicinity should be on the lookout and prepare to take shelter at a moment's notice if a tornado does form
    • tornado warning means that a tornado has been spotted, and people should quickly take shelter

    Faster facts!

    • Tornadoes are able to travel in any direction
    • They can form suddenly and without warning
    • They are not always clearly visible
    • The best place to take shelter indoors is in a basement or other windowless room on a ground floor
    • A major safety hazard during a tornado is flying/falling debris

    We at SERVPRO of Mercer County want you and your property to be safe from tornadoes, and we are here to help you recover from all types of storm damage. 

    Visit Ready.gov for more tips and info about tornadoes.

    Also see our storm damage restoration services

    What NOT to do about soot

    10/5/2017 (Permalink)

    Begin soot cleanup with a dry sponge instead of a wet cloth

    Did you know...

    In the event of a fire emergency in your home or work place, ash and soot can cause a huge mess. Soot is a black, dusty, grimy substance that can coat all of your belongings and property. 

    What is the first way most of us think to clean a dirty mess? Soap and water should clean it up, right?

    WRONG. 

    If soot and ash are present from fire damage, you should never try to clean them using water. 

    Whether soot is dry or oily, you will quickly find that trying to clean it using water and soap will only make the damage much worse. The soot will combine with the water to make a dark, mucky substance that will continue to smear rather than detach from your belongings. 

    When a space is covered in ash and soot, it may be tempting to try wiping some of it off by yourself before restoration professionals are present or able to respond. As tempting as this is, the best hope of ensuring restoration of your belongings and property is to wait for trained technicians to survey the space and determine the best course of action. 

    How does SERVPRO of Mercer County handle soot damage?

    Our trained professionals at SERVPRO have a variety of methods that can be used to properly remove soot from everything from walls and ceilings to personal soft contents (i.e. furniture, stuffed animals, etc.). 

    SERVPRO of Mercer County will perform necessary pretesting and employ professional cleaning products and equipment to take care of the soot damage in your property. 

    Click here for information on our ESPORTA® Wash System, a revolutionary way to restore your soft contents and personal items.

    Cold Weather Nightmares

    10/5/2017 (Permalink)

    Puffbacks, Frozen Pipes, and Ice Dams

    What they are and why you should care

    It may feel too early for cold weather tips just yet, but as fall progresses and winter comes closer, there are some things you should know.

    Cold weather can lead to many issues and accidents within or outside of your home. Simply turning the heat on for the first time in awhile or neglecting to clean out your gutters can become a major problem if you are not aware of potential risks associated with your property in cold weather.

    Puffbacks

    A puffback occurs when your furnace/heating unit malfunctions and the oil burner backfires. A sort of explosion occurs in which grime and soot are blown into your home or business. This can be a large or small catastrophe, as the soot can spread to cover all of your furniture and belongings. 

    Frozen pipes

    If pipes carrying water become too cold, the liquid inside of them can freeze and create a blockage. This causes pressure to build up behind the blockage due to the backflow of water, and this can result in the bursting of the pipe at the site of the blockage. This can be dangerous and cause significant property damage.

    Ice dams

    Heated air can melt snow that has piled on rooftops, causing it to run down into the gutter. The water can easily become trapped behind ice that blocks the water from running out of the gutter as it should. If the trapped water cannot escape through the gutter system, it may flow into the home or underneath roof shingles. 

    Smoke and soot cleanup

    10/4/2017 (Permalink)

    Smoke and soot can leave a pervasive odor in your home

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Different Types of Smoke

    There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Mercer County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

    Wet Smoke – Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke – Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue – Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 724-704-8939 or view more information here

    October Fire Safety Tips!

    10/4/2017 (Permalink)

    Fires can occur in your home or work place- be prepared with these tips!

    October is Fire Safety Month!

    Join SERVPRO of Mercer County and the National Fire Protection Association to stay informed about fire safety!

    Fires can be a fact of nature, but they can also happen in your home or business. Check out these SERVPRO tips to reduce the risk of fire:

    Watch your cooking- Stay in the kitchen if you are frying, grilling, or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

    Give space heaters space- Keep space heaters at least 3 feet away from anything that can burn.

    Smoke outside- If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

    Keep matches and lighters out of reach- Keep matches and lighters in high cabinets, preferably under a child lock.

    Inspect electrical cords- Replace cords that are cracked, damaged, have broken plugs or have loose connections

    Be careful when using candles- Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

    Have a fire escape plan- Make a fire escape plan and practice it twice a year.

    Install smoke alarms- Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

    Test smoke alarms- Test alarms once per month. Replace batteries once per year or as needed.

    Install sprinklers- Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

    Water Damage Response Tips

    10/4/2017 (Permalink)

    There is no water job too big or too small for SERVPRO professionals to tackle

    Water damage can result in major loss to property and home owners. We at SERVPRO of Mercer County are here to help you restore your property in the event of a water loss, whether big or small.

    The keys to effective water damage restoration are quick response time and thorough drying. SERVPRO of Mercer County promises to respond to a water loss by answering your call in one hour and placing a professional on-site within four hours in order to minimize the effects of damage to your property. 

    But what can you do to ensure complete restoration in clean water situations?

    Below are some quick tips from SERVPRO® Inc. 

    • Shut off the water source if possible, and only if it can be done safely
    • Remove excess water by mopping or blotting
    • Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine
    • Place aluminum foil or wood blocks under furniture legs
    • Hang furs and leather goods separately at room temperature
    • Remove Oriental or other colored rugs from wet carpeting
    • Do not use a regular vacuum to remove water from the affected area
    • Do not turn on ceiling fixtures if the ceiling is wet, and keep out of areas where the ceiling is sagging from retained water
    • Do not leave books, magazines, or other colored items on wet carpeting

    SERVPRO of Mercer County wants the best for you and your property. Visit our website for more helpful tips to respond to water damage.

    Call us at 724-704-8939

    Restoring your Mercer County property after a water damage event

    10/4/2017 (Permalink)

    Large water loss in Hermitage, PA

    Flooding and water damage events at Western Pennsylvania commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    No loss too large

    SERVPRO of Mercer County is part of a nationwide network of over 1,700 franchises, all independently owned and operated. Each of these franchises is available 24/7, 365 days per year. If a particular loss exceeds the capacity of our Mercer County franchise, we are willing to collaborate with neighboring SERVPRO franchises to respond to your loss in the way that you need.

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Call us for your commercial loss today -

    724-704-8939

    24 Hour emergency water damage service

    10/4/2017 (Permalink)

    SERVPRO of Mercer County is only one call away if water damage happens to you

    SERVPRO of Mercer County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 724-704-8939

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mercer County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Click here to meet our team

    Certifications

    • ECTP - Employee Certification Training Program
    • CMT - Commercial Carpet Maintenance Technician
    • WRT - Water Damage Restoration Technician
    • IICRC Certified Firm
    • RRRP - Lead-Based Paint Activities and Renovation
    • CDS - Commercial Drying Specialist
    • ASD - Applied Structural Drying Technician
    • SRT - Fire & Smoke Damage Restoration Technician
    • OSHA - 10-hour General and/or Construction Industry Training Program

    Affiliations

    • Greenville Area Chamber of Commerce
    • Grove City Area Chamber of Commerce
    • Lawrence County Chamber of Commerce
    • Meadville - Western Crawford County Chamber of Commerce
    • Institute of Inspection Cleaning and Restoration Certification (IICRC)
    • Shenango Valley Chamber of Commerce

    Faster response to any water damage event

    10/4/2017 (Permalink)

    Don't wait! Call SERVPRO today

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Mercer County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Mercer County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 @ 724-704-8939

    Water Damage Timeline

    Within Minutes

    • Water quickly spreads throughout your property, saturating everything in its path.
    • Water is absorbed into walls, floors, upholstery, and belongings.
    • Furniture finishes may bleed, causing permanent staining on carpets.
    • Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    • Drywall begins to swell and break down.
    • Metal surfaces begin to tarnish.
    • Furniture begins to swell and crack.
    • Dyes and inks from cloth and paper goods spread and stain.
    • A musty odor appears.

    48 Hours to 1 Week:

    • Mold and mildew may grow and spread.
    • Doors, windows, and studs swell and warp.
    • Metal begins to rust and corrode.
    • Furniture warps and shows signs of mold.
    • Paint begins to blister.
    • Wood flooring swells and warps.
    • Serious biohazard contamination is possible.

    More Than 1 Week:

    • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
    • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Household mold (and where to find it)

    10/3/2017 (Permalink)

    Mold can grow between newspapers or cardboard boxes if moisture or humidity are present

    What you should know about mold...

    Mold is a natural organism that can grow anywhere in the environment where moisture is present. Any source of water intrusion can make your home susceptible to mold growth, and can be damaging to your property and to your health if it is not dealt with quickly and properly. You do not even have to have significant water damage or flooding in your home or business in order for mold to begin to grow, so it is important to be aware of the most common places where mold is found.

    How to spot mold in your home or business...

    Where mold might be growing...

    - Basements or cellars where humidity is high

    - Basements or cellars where water damage has previously occurred

    - Behind or below refrigerators

    - Around plumbing or pipes

    - Around air conditioning unites

    - Around the base of toilets or showers

    - Underneath sinks

    - Around or underneath windows that leak

    - Among cardboard boxes or papers that are kept in damp or dark places

    What to look for...

    - Presence of visible mold

    - Strong musty odors

    - Evidence of past moisture problems (dark water stains, etc.)

    - Excessive moisture or humidity in a space

    What to do if you find it...

    If any of the factors are present in your home or property, technicians from SERVPRO of Mercer County can be on site within a few hours to run pretests and determine what exactly is the state of the space. If mold is indeed present, we have the technology and expertise to remove it and restore your property. 

    Call 724-704-8939

    Western PA Residents: Follow these mold safety tips if you suspect mold

    10/3/2017 (Permalink)

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO of Mercer County for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area yourself.
    • Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Mercer County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today - 724-704-8939

    SERVPRO is ready for storms or floods

    10/3/2017 (Permalink)

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Mercer County and the surrounding area

    Our highly trained crews are ready to respond 24/7 to storm or flood damage in Mercer County and the surrounding area.

    SERVPRO of Mercer County specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its previous condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quickly and with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    You can rely on our 1-4-8 policy, which is standard response to every loss that is reported to us. From the time you call us to report a loss, we will answer your call within 1 hour, we will have a technician on-site in 4 hours to begin pretesting and placing equipment, and we will have all of the relevant information communicated to your insurance adjuster within 8 hours.

    Resources to Handle Floods and Storms

    When storms hit Western PA we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams (see info on our Disaster Recovery Teams here) that are strategically located throughout the United States.

    We will work together with our neighboring franchises to make sure that we get the job done right and restore your property to the best of our ability following a storm damage situation.

    Have Storm or Flood Damage? Call Us Today @ 724-704-8939

    Commercial Dirty Ducts = Dirty Air

    9/28/2017 (Permalink)

    When was the last time you had your ducts cleaned?

    If the answer to this question is not any time within the last three years, you could be having some issues that you may not even know are duct-related. 

    The biggest cause of poor indoor air quality is a dirty or neglected ventilation system. Contaminants like dust, odors, or even mold can become trapped in your air ducts and circulate through your home or business. Whatever is circulating through your HVAC system is also present in the air you are breathing.

    Do you have allergies, asthma, or sinus problems?

    If the answer to this question is yes, then it is especially important for you to have your duct work checked and cleaned every few years. Contaminants in the air like dust and pollen can aggravate allergies or respiratory conditions, making symptoms more severe.  

    Do you feel you are paying too much for your heating and air conditioning?

    If the answer is yes, you may want a cleaning to keep your system working at full capacity. The HVAC system will work longer and more efficiently if it is cleaned and maintained, which will save you money down the road. 

    Let us help!

    SERVPRO professionals will gladly inspect the ventilation system in your home or business and tell you if it is in need of cleaning. 

    If it does need to be cleaned, we will use advanced technology and patented equipment to make sure you have clean air to breathe.

    Contact SERVPRO of Mercer County today!

    Find out more info about Air Duct & HVAC Cleaning

    Crime Scenes, Vandalism, & Biohazards

    9/22/2017 (Permalink)

    SERVPRO offers remediation and cleanup of hazardous materials

    The cleaning jobs no one wants to talk about...

    Messes happen; it’s a fact of life. But some messes...well, let’s just say they’re a bit more unpleasant than others. Biohazards. Vandalism. Crime scenes. All of these seem to go beyond the average cleanup job, and any one of them will become the last thing that you’ll want to deal with if it happens to you. We get that.

    Let SERVPRO of Mercer County deal with it for you.

    Bloodborne pathogens

    We will remove and properly dispose of hazardous materials like bodily fluids and tissue resulting from accidents or crime scenes, and we’ll do it in accordance with health regulations.

    Vandalism

    We can clean your property so it is free from graffiti or any other materials like eggs or animal waste.

    Sewage

    We will remove contaminants and make sure your space is cleaned, disinfected, and freed of any unpleasant, lingering odors.

    Methamphetamine Labs

    Even if harmful chemicals from illegal drugs are removed from a space, there still may be residue on many of your property’s surfaces. We will clean those spaces in accordance with necessary governmental guidelines.

    Don't be stuck with these major messes. Call SERVPRO of Mercer County today and we'll make the nasty go away! 724-704-8939

    Preparedness Tips for Western PA

    9/21/2017 (Permalink)

    National Preparedness Month September 2017

    What does National Preparedness Month mean for Mercer County?

    September is National Preparedness Month. For most of the country, this campaign could not come at a better time in light of the recent hurricanes and wildfires affecting people throughout the U.S. and abroad. While it is easy to see how valuable preparedness can be in situations like these, many of us in Mercer County and Western PA may lately have found ourselves wondering where we fit into this campaign.

    What are some ways you should be prepared?

    Floods

    Frequent rain and storms can lead to flooding of yards and roadways, causing major problems for drivers and property owners. Floodwaters do not have to be deep to be dangerous to persons or damaging to homes and property.

    - Do not walk or drive your vehicle through flooded areas (even if the water does not appear to be deep)

    Do have your home/basement checked for cracks or places where water could enter

    Do take note and consult professionals when places in your home appear damp after rain

    House fires

    Fires can easily start inside a home for a variety of reasons, some as small as the dust bunnies behind your refrigerator.

    Do keep a fire extinguisher in an accessible location- and make sure you know how to use it!

    Do not leave food to cook unattended

    Do not ignore dust behind appliances or in hard-to-reach places where electrical wires are located

    Tornadoes

    Tornadoes are not uncommon in Western PA. 

    Do locate the place in your home with the fewest windows to be used as emergency shelter

    Do subscribe to local weather updates on your mobile device

    Do create a family emergency kit that includes essentials and important family documents

    Power Outages

    Inclement weather and other unexpected disasters can lead to power outages, and it is never clear how long these can last. 

    Do familiarize yourself with the lengths of time certain foods can be left out of the refrigerator before they are unsafe to eat

    - Do keep flashlights and batteries in known locations in your home

    Do not rely on candles or open flame, as this creates a fire hazard

    Do keep fresh water and non-perishable foods in your home

    Do fill the bathtub with clean water when you receive severe weather forecasts, as this can be used for hygiene and other water-related needs

    Let this point not be missed: Preparedness is crucial here in Mercer County.

    We may not have found ourselves in the treacherous paths of Harvey or Irma, and we may not be fighting fires spanning thousands of miles; but there are plenty of other things worth preparing for. Plan ahead so you can be ready when disaster strikes!  

    Find more preparedness tips at Ready.gov

    Still caught unprepared? Call SERVPRO of Mercer County

    Our Highly Trained Restoration Specialists can restore your home

    9/19/2017 (Permalink)

    SERVPRO of Mercer Countyis an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

    IICRC Certified Firms must

    • Present accurate information to consumers and conduct business with honesty and integrity.

    • Require a technician on all jobs who has been formally trained and passed all required tests.

    • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

    • Maintain liability insurance to protect all parties in the event of an accident.

    • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

    The IICRC Develops The Standards For The Restoration Industry

    The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

    About SERVPRO of Mercer County

    SERVPRO of Mercer County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Meet a few of our team members

    Check out our company profile!

    Does your home have a mold problem?

    9/19/2017 (Permalink)

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    If you suspect that your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – 724-704-8939

    Click here to see our mold services

    New! ESPORTA® Wash System

    9/18/2017 (Permalink)

    The new Esporta® Wash System in our shop in Greenville, PA.

    New cleaning technology for soft contents restoration

    SERVPRO of Mercer County is excited about our recent equipment addition; the Esporta® Wash System. 

    So much more than a washing machine, the Esporta® Wash System can restore items that have been severely damaged by water, smoke, soot, mold, or bio waste. Not only can it restore them to usable quality, but it can remove up to 99% of contaminants (that's equal to food grade quality).

    What can we restore with this technology?

    - Household goods (comforters, plush toys)

    - Laundry items (clothing, uniforms)

    - Leather items (shoes, bags)

    - Special goods

            - Sports equipment

            - Horse saddles

            - Personal protective equipment 

    Is this system gentle enough to handle soft contents while still achieving 99% cleanliness?

    The Esporta® Wash System utilizes a unique cleaning process in which it holds objects stationary and passes them through the water and specialized cleaning agents. This ensures that items do not receive significant wear as they go through the restoration process.

    Sound interesting?

    SERVPRO is always looking to restore your property rather than replace it, and the Esporta® System is an incredible way to do that. This machine is located at our Greenville office, and items can either be dropped off at this location, or you can have us pick them up.

    Call us at 724-704-8939 for more information and try out the Esporta® Wash System today!

    24/7 Water Damage Services

    6/15/2017 (Permalink)

    When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    SERVPRO Mercer County is Ready to Help

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Mercer County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    SERVPRO Mercer County

    "Like it never even happened."

    724-704-8939

    Carpet Claw

    6/13/2017 (Permalink)

    Carpet Claw

    SERVPRO Mercer County added Carpet Claw to our arsenal.  Removes glued down carpet with ease.  Carpet Claw

    Free Emergency Profiles

    6/7/2017 (Permalink)

    SERVPRO of Mercer County is reaching out to area business to setup a Free Emergency Profiles to be prepared in the event of a catastrophe. 

    Business interruption with an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    • No cost assessment of your facility
      Free service, No subscription fee
       
    • Concise Profile Document contains only the critical information needed in the event of an emergency.
      It will only take a little of your time to complete and will not take you away from current projects. The ERP will save precious time if ever needed.
       
    • Guide to help you get back into your building following a disaster.
      Help minimize the amount of time your business is inactive by having an immediate plan of action.
       
    • Establishes SERVPRO as your disaster mitigation and restoration provider.
      SERVPRO will be familiar with your facility in order to act as quickly as possible.
       
    • Identifies line of command for authorizing work to begin.
      We can begin the work of mitigating the damage which can save you time and money.
       
    • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
      Quick reference of what to do, how to do it and who to call so that during the emergency you are "Ready for whatever happens."

    SERVPRO Mercer County

    "Like it never even happened."

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