What our Customers say...
Extremely professional crew. Andrea and Heather were very courteous and detail oriented and answered all my questions and concerns very well.
All of your people were very nice, and Shawn took the time to answer all my questions completely and gave further suggestions regarding my mold problem.
Very thankful for the team at SERVPRO! They were fast, professional, and very polite.
We could not have asked for better service after our building caught on fire. The process was made very simple by SERVPRO and they even worked with our insurance company to make sure we were covered.
We called SERVPRO after our house caught on fire following a grilling incident. They were quick to respond, caring in a stressful situation & knowledgeable throughout the cleanup and restoration process. We are grateful for Andrew Dobson & the entire SERVPRO team.
Very Professional! Great attention to detail and all around great service!
From the moment I called SERVPRO they led a very clear and professional approach. All of the crew members were polite and walked me through every step of their process after our basement flooded.
"Prompt and professional"
We called them for a carpet cleaning service and I have to admit my husband and I were impressed with their attention to detail. This was our first carpet cleaning in our new home and we would definitely call again. Thanks again!
"Josh, Mark, and Jess were fantastic! Very professional, knowledgeable, thorough, thoughtful, and kind. I was extremely pleased and impressed"
Jessica & Jared were awesome and both professional and dependable.
Excellent crew. Dan, Jessica, Paige, and Kayla give me hope for the work ethic in future generations. A1 company.
"I will tell others about this group and the great work they did"
"We feel very blessed that Jessica and Jared were assigned to our flooding issue. They are professional in every sense of the word. They arrived when we were at a very low point...they were confident, knowledgeable, and very reassuring that they would have everything back to its original look in just a few days; and they were right."
"Fast & professional"
The techs who have been working in my home have been exceedingly kind, friendly, hardworking, informative, diligent, and just wonderful. Thank you for sending this team... I don't know how I would have gotten through this without them.
"Prompt and courteous service throughout the experience. Concern for my belongings. Helpful, informative, professional employees who wasted no time getting to my home each time they came and were always able to schedule their work around my availability."
Technicians were "prompt, courteous, and attentive"
10/10 in all categories on certificate of customer satisfaction!
"We were very impressed with how quickly [SERVPRO of Mercer County] responded to the call. We were extremely pleased with everything!!! Thank you."
"I would recommend SERVPRO of Mercer County to my friends, family, and colleagues: 10"
"Very satisfied with what you have done!"
All 10's. Thanks so very much for your service! I actually enjoyed having these nice people in my home! I will highly recommend your company! They all did a wonderful and professional job!
"Staff made a horrible situation manageable. I was impressed and so grateful for their promptness and professionalism."
"Did a fine job. Well pleased. Thank you so much."
"You guys answered on a Sunday, were on site when you said you would be, and cleaned everything. Great crew."
10/10 across the board
"I would use [SERVPRO of Mercer County] for future cleaning and/or restoration needs: 10"
10/10 in every category!
10s across the board
All 10s Courteous, Prompt, Explained process, Knowledge, On-Site Personnel, Would use SERVPRO for future needs, Would recommend, Satisfied
"Paige and Colleen were especially accommodating during their time here. Every one of the people coming in was helpful, friendly and knowledgeable- but these two ladies were above and beyond."
I would use SERVPRO of Mercer County, who assisted me with this loss, for future restoration needs: 10
Appreciate the follow up call.. Everything went well as agreed .. JR walked me through the details was very helpful and answered all our questions ..Overall very satisfied with your company you guys did a great job.. We may be calling you for Duct cleaning in the spring which I was unaware that you guys did that ..JR brought that to my attention ... Again thanks for the professional service and follow up ..
"The staff was amazing and kept us very informed and listened to our concerns"
Excellent Service! Friendly and professional. Empathetic to the situation requiring services.
SERVPRO of Mercer County's on-site personnel were prompt, courteous, and attentive to my concern: 10
"Very professional and friendly. A pleasure doing business."
They [two members of our crew] were both very understanding to my needs. I would recommend their service to others.
Thank you for everything!!!
Thank you for the prompt and efficient service. Your techs were very helpful and knowledgeable. They took care of my bat cleanup and a mold issues in just a few hours. I also appreciate the scheduling to work within the schedule for my renovation contractor.
"I was impressed by [SERVPRO of Mercer County]'s on-site personnel that performed services at my residence- 10!"
"[SERVPRO of Mercer County]'s on-site personnel were prompt, courteous, and attentive to my concerns- 10!"
"Pam and Mark were absolutely incredible, the best people, truly like angels. I give them my highest praises. Thank you for everything, very sincerely."
"I would recommend SERVPRO of Mercer County to my friends, family and colleagues!"
"[SERVPRO]'s immediate response to our needs the day I discovered the damage was appreciated and made us feel a sense of relief"
Rated SERVPRO of Mercer County all 10s on certificate of satisfaction
"We were very impressed with the SERVPRO team. I appreciated that they were willing to answer the same questions repeatedly!"
Made this a very pleasant experience. Very professional from the initial phone call to the end of the job. All 10's
Wonderful Job. Thank you! All 10's
Thank You! All 10's
Great Job! All 10's.
Thank! All 10's
Thank you All 10's
"[SERVPRO] did a real good job!"
10s across the board on customer satisfaction
Fabulous Team Thanks! All 10's
Thanks you All 10's
Good Job! All 10's
"Perfection cannot be improved! Mark and Pam are great!
Great Job! All 10's
We very much appreciated the prompt response to our situation, and especially the professionalism and also compassion shown to us by Mark and Pam and the other personnel. They made it much easier to get through a difficult and upsetting situation - we appreciate it, very much! All 10's
Thank you! All 10's
Matt and the rest of the staff were professional and informative. All 10's
Everyone was kind, Professional, and Prompt! All 10's
Did not know what to expect - personnel on site convinced me I made the right decision when I called SERVPRO.
Thank you so much! All 10's