Recent Posts

Homeowners Insurance Claim: Can I Do the Work Myself?

4/28/2021 (Permalink)

A homeowner's insurance document sits beneath a toy blue house. SERVPRO of Mercer County is Here to Help. We are the true professionals of the county, and we are here to make sure your claim is handled right.

A lot of homeowners, when they see a huge water, fire or mold loss, can become extremely overwhelmed with cost. But if you are not a true professional--- can you do the work yourself? Allow SERVPRO of Mercer County to go over the basics.

While doing the work yourself sounds tempting…there is no guarantee that you will save money. Especially if you happen to make a mistake.

Most insurance companies will allow you to perform the work yourself…but the claim is handled slightly differently than if a professional company does the work. The insurance carrier may want more supervision and contact with you if you choose to perform the work yourself. Value Penguin also points out another problem you may encounter…” another concern is whether it is legal for you to do the repairs at all. Depending on the seriousness of the damage and the laws where you live, you may be required to get a permit from your city or have a license to do the necessary repairs.”

Insurance carriers may also suggest a specific restoration company to use. Understand, as the homeowner, you are entitled to choose any restoration company of your liking. Insurance carriers sometime have relationships with mitigation companies, and they might not be suggesting the company based on your best interests.

Claims adjusters can also have an impact on this decision. A claims adjuster can suggest a mitigation company to the insurance agent. Remember, a claims adjuster’s main job is to validate the claim and mitigate the amount of money paid out. If a claims adjuster knows of a carrier that is habitually more affordable…they may be a deciding factor for their suggestion. Just remember---the homeowner makes the decision and the insurance company must pay for the company the homeowner chooses. 

If your Hermitage home has suffered from a fire, water, mold or storm damage claim, SERVPRO of Mercer County is Here to Help. We are the true professionals of the county, and we are here to make sure your claim is handled right. We are detail oriented, help you with your claim from start to finish, and will make it "Like it never even happened." Call us today at (330) 393-9999 or visit our Facebook page for more commonly asked questions. We’re always “Here to Help.”

Large Loss SERVPRO? What Does That Mean for Mercer County?

3/5/2021 (Permalink)

A SEVPRO 18-Wheeler is parked under a blue sky. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.

No job is too large for SERVPRO of Mercer County.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

Some of the biggest clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

SERVPRO of Mercer County is proud to of helped the residents of Louisiana with Hurricane Laura followed by Hurricane Delta last summer. Our large loss affiliation has also enabled us to help those in need of the Texas Deep Freeze which happened in February. Team Dobson took on more than 50 jobs to help residents to get back into their homes, and business owners to open their doors once again.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

So, what does this mean for the residents of Mercer County? Well. Should a disaster strike your home or business we have the people, equipment, and knowledge to take care of it faster than anyone else. Not one of our local competitors can compete. Large loss is where we stand in front of the rest.

There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Storm or Flood Damage? Call Us Today (724) 704-8939

Commercial Mold Remediation in Greenville, PA

1/26/2021 (Permalink)

Picture is of two men on ladders painting a commercial ceiling white. Every hour spent cleaning up mold is an hour of lost revenue and productivity.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Mercer County, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Mercer County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Mercer County training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Intrusion of water or place of business can result in mold growth. Although mold spores are normally present in most environments, mold spores may grow and multiply if moisture levels and humidity are not returned to normal levels. Mold can produce allergens and irritants and has the potential to cause other health problems. Mold can spread quickly through your Hermitage home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect, test and assess your property. Our Indoor Air Quality Professionals will evaluate the quality of air inside your property for the presence of mold. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation and make it, "Like it never even happened."

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Have a Mold Problem? Call SERVPRO of Mercer County Today – (724) 704-8939

How High Winds Can Damage Your Home in Mercer County

12/17/2020 (Permalink)

Picture is of a shaker shingle roof that has been ripped all apart due to high winds It is really a good idea to trim nearby trees or branches that could potentially fall on your home during a storm.

High winds can be disastrous, especially when it affects your home. Almost every homeowner has experienced power to their home going out due to high winds. Winds that go up to 100 mph, such as hurricane winds, are not the only winds that can cause damage. If there are strong winds in the area you live, chances are your neighbors will be affected too. We have all heard stories about how trees can possibly fall on your roof during a windstorm, and it is not uncommon. Furthermore, it is really a good idea to trim nearby trees or branches that could potentially fall on your home during a storm. If the tree is not on your property, consider discussing the situation with your neighbor.

Many people are unaware that you can prepare for a storm such as this. However, with a few simple checks and steps, you are on your way to reducing the damage that any possible windstorm could create. The first thing you can check to make sure they are secure during a windstorm are your doors! Doors with three hinges and are tightly secured with a deadbolt are what you will be looking for. In addition, garage doors made of steel and have reinforced struts are essential to an area prone to windstorm. Unplug electronics from the wall and secure all loose items, indoors and outdoors. For example, make sure to secure a tarp over your woodpile outside or move all toys, potted plants and patio furniture into your basement or garage. These simple preventative measures may seem tedious; however, they can truly prevent damage to your home and vehicles.

SERVPRO of Mercer County is dedicated to serving and keeping the members of our community safe. It is our job to provide emergency services for our friends and families. In addition, if you need restoration or cleaning services, we are nearby and ready to help! We want to do our part to keep the community safe, clean, and thriving. Call us today at (724)704-8939 or send us a message via Facebook!

What Can I Do When My Commercial Roof is Leaking?

12/16/2020 (Permalink)

Picture is of a man holding a bucket to catch water coming out of a commercial paneled roof There is never a convenient time for flooding or storm damage to strike your business.

Unfortunately---usually when you notice a major roof leak at your business; it is too late. The rain is pouring through the ceiling and all you can think of now is… urgency.

It is time to call SERVPRO of Mercer County. We specialize in water and fire restoration. In fact, this is the cornerstone of our business. Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There is never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity.

If we could rewind this situation and give you some valuable tips beforehand---we would. Believe it or not…there are some things you can look for when it comes to commercial roofs that are give-away signs that your roof needs repair before a major leak even occurs.

  • Stained Ceilings or Walls

Discolored ceiling tiles are a dead giveaway that there is some water damage in the ceiling. Extended exposure to water is what creates that yellowish shadow effect. If you can see this---give us a call.

  • Odor/Mold

Did you know that SERVPRO of Mercer County is the leader in mold remediation as well? If there is a damp, foul smell in your facility, it could mean you have a major mold problem. Mold can start growing in as little as 48 hours after water enters the building. The main thing mold likes to do is spread. SERVPRO of Mercer County can evaluate your business with state-of-the-art tools that determine if the walls have mold damage.

  • Puddles Forming

Obviously if you see water forming on the ground---there must be a leak. This is a tall tell sign that water is coming through the roof. This type of leak could cause damage to not only your roof and building structure, but it could damage equipment and other items inside the building as well. If you can see standing water…it is time to call SERVPRO of Mercer County. We work hand in hand collectively with your insurance company to ensure you are covered and that the job is done right.

We are the “disaster” expert in all of Mercer County. We handle any kind of storm, fire, or water damage. Call us today at 724.704.8939 to have our professionals evaluate your business for restoration or cleaning services. Follow us on Facebook for more commercial tips.

Water Damage Mishaps During the Holiday Season

12/11/2020 (Permalink)

image of person using a plunger to unclog a clogged toilet Plumbing issues and clogs can happen easily with more flushes and toilet paper going down the “throne.”

When the holidays come around, so does family. And when there are many people in your home---mistakes can happen. SERVPRO of Mercer County is here to give you some tips on how to ensure your houseguests remain on the “nice list.”

Give an ‘appliance’ tutorial

Everyone’s house works a little differently. Be sure to explain to your houseguests how to work your toilets, sinks, dishwashers, ice makers and washing machine. Even the smallest mishap can turn into a flood very quickly. Prevention by having prior conversations is key, so ‘Aunt Mary’ understands any limitations and quirks your appliances may have.

Toilet Trouble

When there are many people in your home; you will have a lot more…well. Plumbing issues and clogs can happen easily with more flushes and toilet paper going down the “throne.” These terribly messy and unsanitary issues can cause a large mess. Make sure to take care of backups right away, so SERVPRO of Mercer County does not have to pay you a visit on Christmas night.

Use Caution with What Goes Down the Drain

Garbage disposals have given the typical homeowner the idea that anything can go down the drain. When in reality…this could not be further from the truth. Many food items can clog drains, even with disposals. Some of the items that hit the “NO” list are: clam or oyster shells, coffee grounds, grease or oil from cooking, large amount of vegetable or fruit peels, rice and artichokes.

Minor Flooding

If little ones come to visit, you could possibly have some bathtub spillage, or other minor flooding. Kids tend to splash the water outside of the tub, and this could lead to water damage under floorboards. And unattended water can only turn into one thing…mold. These types of small spills need addressed right away. Mold can begin growing in as little as 48 hours.

SERVPRO of Mercer County wishes you a safe and happy Holiday season with your family. We understand accidents can still happen even during the Holidays. Our restoration experts are available every single day for your emergency water needs whether it is in Mercer County or a surrounding area. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to help get your property back to normal. 

Call us today at 724.704.8939 to keep your home in working order throughout the Holidays.

Hermitage, PA Winter Water Damage Tips

12/4/2020 (Permalink)

image of person wrapping insulation around copper pipes Protecting your pipes with insulation, especially the accessible ones in the attic or crawl spaces is a must.

Since most homeowner’s insurance policies do not cover flooding, many homeowners are left with a mess after a water loss. This scenario can be especially prevalent in the winter when there are more hazards with water. SRVPRO of Mercer County is an expert water loss restoration company, and we are here to give you some valuable tips this coming season to help you prevent water damage at your home.

“Doesn’t my homeowner’s insurance pay for water loss?” Great question. However, the answer is technically no. Firstly, your homeowner’s insurance needs to have an endorsement to have “some” coverage for water loss. If your policy has the endorsement, it can cover water damage, such as from leaks and burst pipes, or water that comes into your home through your roof and windows. These can be pricy losses too. The average water loss ranges anywhere from $5,000-$20,000. To be covered for ‘flood’---you would need to carry a separate policy altogether known as a flood policy. Check with your agent for more information.

Water supply lines should be checked annually. The main water lines to your home, as well as the washing machine lines need tended to each year. Kiplinger.com says, “Check for leaks from your hot water heater, washing machine, ice machine in your refrigerator, and any other appliances that can leak. Most water supply lines tend to last for about five years; you may want to replace rubber hoses with steel-braided hoses, which tend to last longer.”

Make sure the gutters are clean and the roof is intact. Ice dams and other major water damage are created by unattended gutters. These can leak down the side of your home and in places you do not want water. Clean the gutters free of the leaves and other debris that accumulated all fall. Also, check the roof for missing shingles that can allow water to pass through into your attic and into your home.

Insulate pipes to prevent freezing. Protecting your pipes with insulation, especially the accessible ones in the attic or crawl spaces is a must. A neat tip is to leave closet doors open in the winter to heat the pipes just a tad to prevent freezing.

For more information about protecting your home from water damage, see SERVPRO’s website and Facebook page. We’re here to help every day of the year, 24/7/365. Call 724.704.8939 to have one of our professionals come to your home today.  

Mercer County Winter Storm Readiness

12/2/2020 (Permalink)

image of gutter of a home completely covered in snow with icicles hanging down Clean out the gutters. Disconnect and drain all outside hoses. Caulk and weather-strip doors and windows Repair roof leaks

As we all know, the weather is unpredictable here in Western Pennsylvania. Colder days are coming, and that means winter is right around the corner. Severe damage can be caused to your home from ice, snow, and frigid temps, so it’s important to be prepared.

According to Nationwide Insurance, “Protecting your home is vital. A frozen water pipe can burst and flood your house or basement. An ice dam in your gutter can cause water to seep into and saturate an interior wall.”

In an effort to protect your home from the wrath of winter, Nationwide recommends the following tips:

  • Clean out the gutters
  • Disconnect and drain all outside hoses
  • Caulk and weather-strip doors and windows
  • Repair roof leaks
  • Remove tree branches that are close to your home
  • Wrap water pipes in your basement or crawl spaces with insulation sleeves
  • Consider an insulated blanket for your hot water heater
  • If you have a fireplace, keep the flue closed when you're not using it
  • Make sure your furniture isn't blocking your home’s heating vents
  • Keep cabinet doors open to allow warm air to circulate around pipes
  • Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces
  • Avoid ice dams by ventilating your attic and insulating the attic floor


If you do find yourself in a predicament this winter, SERVPRO® of Mercer County is available to help 24/7/365. We have the experience, expertise, and resources needed to remediate the damage to your home. Contact us at 724-704-8939 or via Facebook.

Commercial Carpet Cleaning in Greenville, PA

11/30/2020 (Permalink)

image of blue home carpet being cleaned Now, more than ever, it’s important to have a clean space. Since your carpets act as one, big filter, we recommend scheduling a professional cleaning.

Let’s face it – as a business owner, you have a lot on your plate. Sometimes, things slip through the cracks. Things like getting your carpets professionally cleaned.

We understand that this may not be at the top of your list, but it shouldn’t be at the bottom either. Regular cleanings not only keep your carpets in tip-top shape, but also help to eliminate allergens, dust mites, and bacteria that vacuuming alone cannot.

Now, more than ever, it’s so important to have a clean space. Since your carpets act as one, big filter, we recommend scheduling a professional carpet cleaning. SERVPRO® of Mercer County uses the latest IICRC training as well as state of the art equipment to remove entrapped soils, dust, dirt and grime deep within your carpet's pile and backings.


We offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: When color-fastness is an issue

With over 40 years of experience, our franchise professionals will get the job done right and have your commercial carpets looking and smelling brand new. Give us a call today at 724-704-8939 or visit us on Facebook to learn more!

A New Mercer County Standard of Clean

11/24/2020 (Permalink)

Image of Certified: SERVPRO Cleaned Program sticker on a glass door. In addition, with our cleaning, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others, this place is safe

SERVPRO® of Mercer County understands that due to the spread of COVID-19, many consumers are uneasy about going to brick and mortar locations. SERVPRO has conducted a foolproof cleaning plan that stands against pathogens, which helps make consumers, business owners, and school-goers feel more safe. SERVPRO believes in the three C’s. What are those you may ask? The three C’s stand for:

  • Consult
  • Clean
  • Certify

We understand that not all businesses are the same, so we tailor our cleaning program to each and every one of our customers. We carry cleaning solutions that are not only CDC compliant, but they are also EPA-Approved Hospital Grade. In addition to having a clean facility, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others saying, "this place is safe."

Our employees are trained and certified in their field of work. Not only do we have an experienced and trained workforce, we have people who care. Our people treat every job with care and sincerity. We understand that these times are unprecedented and tough. As a result, we treat our customers and their things with care. In addition, we look forward to growing relationships with customers, and we always want to hear their feedback.

SERVPRO® of Mercer County, Pennsylvania, is available to service your needs 24 hours a day, 7 days a week, and we are more than happy to help! Call us at (330) 393-9999 if you need our help, would like an estimate or to inquire more information.