Recent Posts

A New Mercer County Standard of Clean

11/24/2020 (Permalink)

Image of Certified: SERVPRO Cleaned Program sticker on a glass door. In addition, with our cleaning, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others, this place is safe

SERVPRO® of Mercer County understands that due to the spread of COVID-19, many consumers are uneasy about going to brick and mortar locations. SERVPRO has conducted a foolproof cleaning plan that stands against pathogens, which helps make consumers, business owners, and school-goers feel more safe. SERVPRO believes in the three C’s. What are those you may ask? The three C’s stand for:

  • Consult
  • Clean
  • Certify

We understand that not all businesses are the same, so we tailor our cleaning program to each and every one of our customers. We carry cleaning solutions that are not only CDC compliant, but they are also EPA-Approved Hospital Grade. In addition, with our cleaning, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others, this place is safe.

Our employees are trained and certified in their field of work. Not only do we have an experienced and trained workforce, we have people who care. Our people treat every job with care and sincerity. We understand that these times are unprecedented and tough. As a result, we treat our customers and their things with care. In addition, we look forward to growing relationships with customers, and we always want to hear their feedback.

SERVPRO® of Mercer County, Pennsylvania, is available to service your needs 24 hours a day, 7 days a week, and we are more than happy to help! Call us at (330) 393-9999 if you need our help, would like an estimate or to inquire more information.

Water Can't Hide from SERVPRO of Mercer County

11/12/2020 (Permalink)

image of heavy rain coming down onto an umbrella Rainstorms, melting snow, and frozen pipes from sudden temperature changes--- are all issues that lead to water damage claims

At SERVPRO of Mercer County, we know that the weather in Western Pennsylvania can be unpredictable. Rainstorms, melting snow, and frozen pipes from sudden temperature changes--- are all issues that lead to water damage claims. Our team has helped our residents and businesses with their water damaged properties in cases like these and many more.

Our technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your property. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to help get your property back to normal. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. Check out our unique process below:

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you are in need of water damage restoration----call SERVPRO of Mercer County today at 724.704.8939.

Tips for Preventing Electrical Fires at Your Home

11/6/2020 (Permalink)

image of electrical chord causing a small fire that has potential to grow rapidly Keep flammable items away from electrical outlets. Keeping blankets, furniture, and other flammable materials away from outlets helps prevent fire.

One of the most terrifying thoughts a homeowner can have is thinking about their house burning down. Electrical fires are at the forefront of this fear---since most of the time they are not visible to the naked eye.

Electrical fires, while not as common as kitchen fires, only make up about 5%-10% of home structure fires. However, this should not be a deterrent to ignore warning signs. SERVPRO of Mercer County is here to give you some important tips to prevent an electrical fire from happening at your home.

  1. Get your wiring checked. While this seems like it would be common sense, most homeowners do not get their wiring checked by a licensed professional. You should do this especially if the wiring is more than a decade old.
  2. Repair old wiring. If you notice the wires are visibly frayed, worn down, or the internal wiring exposed, this indicates it is a good time to switch those out for new.
  3. Check those electrical outlets too. Wires are not the only thing that catches fire. Old electrical outlets can be a major fire and shock hazard.
  4. Add more electrical outlets to your home. This spaces out the electronics, appliances and other items you plug in, which in turn reduces electrical hazard.
  5. Keep flammable items away from electrical outlets. Keeping blankets, furniture, and other flammable materials away from outlets helps prevent fire.
  6. Invest in surge protectors not just extension cords. Especially with Christmas season coming. A power surge can cause sparking which can turn hazardous as well.
  7. Replace older appliances that seem like they are on their last leg. If you gut is telling you its time for a new fridge---it probably is. Especially if you hear strange sounds or notice any flickering from the appliance.

If you are affected by an electrical fire. SERVPRO of Mercer County specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Call us anytime. We are here to treat your home and your belonging just like we would treat our own. Call 724.704.8939.

Improve the Air at Your Business (and save money too)

11/5/2020 (Permalink)

image of commercial building hvac system set up in the ceiling SERVPRO of Mercer County Professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC).

At SERVPRO® of Mercer County--- we know how important clean air is. Especially at your home or business. That is why one of the services we offer to our residents, and business owner’s alike, is ductwork cleaning.

Getting your ductwork cleaned out at your home or business helps remove harmful containments, debris and dust from building up in your HVAC system. Other positives include a longer lifespan of the HVAC equipment, cleaner air quality, (especially for family or workers with allergies), reduces mold growth within the ductwork, and greatly reduces energy costs.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Mercer County Professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC).  Since keeping them clean can extends the life of the equipment---this can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (724) 704-8939.

Why Are SERVPRO Employees Different?

10/30/2020 (Permalink)

image of SERVPRO of Mercer County employees all wearing orange shirts Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, and carpet & upholstery cleaning

If you have ever experienced a fire or large water loss---the minute your claim has been filed and accepted is when it is time to find a restoration company to get your home or business back to its pre-disaster condition.

With many options out there, it may be overwhelming. But if you really do your research… there is only one choice. SERVPRO of Mercer County’s employees are highly trained restoration specialists. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC Training, Employee Certification Training, Initial Franchise Training, e-Learnings, and Continuing Education Classes. But why does this make a difference, to you, the consumer?

Let’s start with the IICRC Training. This education comes from the Institute of Inspection Cleaning and Restoration Certification. It certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Next, The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include: Crew Training, Fire Restoration, Water Restoration, and Carpet & Upholstery Cleaning.

Initial Franchise Training is another class that sets us apart from the rest. This is a 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics.

It's 2020. Therefore, all staff has access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Lastly. We share our knowledge with our clients and customers. SERVPRO of Mercer County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation.

We are also here for you anytime, any day. We are a 24-hour, 7 days a week, 365 days a year restoration company. Should you need us in your time of need; we are here for you with all our expertise and knowledge. Call us today at 724.704.8939.

Cleaning Schools During a Pandemic---SERVPRO® Can Help

10/27/2020 (Permalink)

image of SERVPRO worker cleaning commercial doors with a cotton swab Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it is a higher standard of clean.

District administrators across the nation are looking for ways to keep the doors to educational facilities open. Reducing the risk of exposure of the virus that causes COVID-19, by cleaning and disinfecting, is an important part of keeping our children in school. Day to day janitorial cleaning is a must. But SERVPRO® of Mercer County can take your district to a whole different level with Certified: SERVPRO Cleaned. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it is a higher standard of clean. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of our schools and other local businesses. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills-always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

With more than 50 years of experience in emergency and proactive cleanup and restoration, SERVPRO of Mercer County is in your community to help schools thrive in times of challenge. Now, with Certified: SERVPRO Cleaned, we are bringing proactive viral pathogen cleaning in a program customized to the needs of your facility. Going beyond standard janitorial practices, Certified: SERVPRO Cleaned follows CDC and local guidelines, including the use of EPA-approved hospital-grade disinfectants to help prevent the spread of viruses and bacteria in your school.

Whether you are a small school or a major university, SERVPRO® professionals are specially trained to assess and remediate damage regardless of the cause, scale of loss, or size of your facility. And with an understanding of various spaces from classrooms to laboratories, we will work alongside your school decision-makers to ensure no part of your facility is overlooked.

We’re all in this together. SERVPRO of Mercer County can do as little or as much as your school needs. From basic cleaning to our sanitization---call us today at 724.704.8939 for one of our project managers to make a customizable plan that works for your district. We’re here to help.

Cleaning & Disinfecting Your Facility

10/21/2020 (Permalink)

image of SERVPRO worker in full PPE wiping a commercial refrigerator down during a Covid-19 cleaning Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it is a higher standard of clean

The COVID-19 pandemic has changed our world as we know it. We are all doing our normal routine a little differently than we used to.  If you are a business owner---customers are expecting a whole new level of clean. Whether you are a restaurant owner, salon owner or a custodian at a school---clean needs to be at an all-time high and SERVPRO of Mercer County, with help from the CDC guidelines is here to give you some tips on keeping your commercial space as clean and safe as possible from COVID. Here’s what you can do.

Clean: Always wear gloves when you are cleaning and disinfecting, clean surfaces first with soap and water and then use a disinfectant, practice routine cleaning of surfaces that are touched regularly, objects that are touched by many hands should be cleaned and disinfected before each use. Such as: shopping carts and sale keypads.

Disinfect: Disinfect with a proper cleaner. The CDC recommends these products to help the spread of germs caused by the SARS-COV-2  virus. The CDC also recommends that you should read and follow the directions on the label to ensure safe and effective use.

  • Wear skin protection and consider eye protection for potential splash hazards
  • Ensure adequate ventilation
  • Use no more than the amount recommended on the label
  • Use water at room temperature for dilution (unless stated otherwise on the label)
  • Avoid mixing chemical products
  • Label diluted cleaning solutions
  • Store and use chemicals out of the reach of children and pets

You should never eat, drink, breathe or inject these products into your body or apply directly to your skin as they can cause serious harm. Do not wipe or bathe pets with these products or any other products that are not approved for animal use.

Soft Surfaces: Make sure you are vacuuming regularly. Floors, rugs, and drapes can be cleaned using soap and water, or with appropriate cleaners. Lauder items, as necessary. Use the warmest water setting as possible and thoroughly dry items.

Electronics: Put a wipeable protector on the screens, so they may be wiped. Always follow the manufacturer’s guidelines when wiping an electronic. If there are no included guidelines, wipe with a spray that contains at least 70% alcohol. 

Laundry: Wash items per instructions on the label with warmest water possible and ensure they are dried completely, wear gloves dealing with items from people who are sick, dirty laundry from a sick person can be combined with other people’s items. Clean hampers and clothes baskets accordingly. Wash your hands immediately after glove removal.

Cleaning or Disinfecting Your Building if Someone is Sick: Close off areas used by the person who was affected, you may not need to close your doors---just the areas that were involved. Open all windows and doors to create circulation, wait 24 hours before you clean or disinfect---if you cannot wait this long, wait as long as possible. Clean all the areas used by the person, including bathrooms, copiers, keyboards, sales pads…etc. Vacuum the space WHEN UNOCCUPIED, with a vacuum that has a HEPA filter. Turn off HVAC units to avoid contamination of the unit, turn off in-room fans to ensure particles will not escape from the facility. Once disinfected---the area can be re-opened and other workers can return to work.

If this all seems overwhelming…just know you are not alone in feeling this way. SERVPRO of Mercer County is helping local business all throughout Western PA and NE Ohio with their sanitation needs. We can do as little or as much as you need us to. Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it is a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses, and public spaces in the communities we all call home. Our SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program? Call us at 724.704.8939 today. We’re here to help.

Is Mold Lingering In My Mercer County Home?

10/19/2020 (Permalink)

image of residential mold present in the corner of a room Once mold is inside the home, it can grow and attach itself on to pretty much any type of surface.

Did you know your home could have mold even if you have not experienced a water loss? We all know we need to look for mold after our home is exposed to some sort of flooding. However, it does not usually cross a normal homeowner’s mind if it is not so blatantly right in front of their eyes. But how would you even know if your home has it?

Just so you know---even the cleanest of homes have mold. It is impossible to eliminate it in its entirety. Mold can creep into a home just by going outside and walking back in with your shoes on. Once it is inside the home, it can grow and attach itself on to pretty much any type of surface. Especially the more common household items like carpets, walls and clothing.

The rooms in your home that are the most at risk to have mold damage are bathrooms, kitchens and basements since mold is so good at reproducing anywhere there is moisture. According to the Environmental Protection Agency “Indoor mold growth can and should be prevented or controlled by controlling moisture indoors.  If there is mold growth in your home, you must clean up the mold and fix the water problem.  If you clean up the mold, but don't fix the water problem, most likely, the mold problem will come back.”

The most common indoor molds are CladosporiumPenicilliumAspergillus, and Alternaria, and Stachybotrys chartarum also known as Black mold. Rest assured--- the CDC says that Black Mold is no more harmful than the other types listed. That’s a relief!

Nevertheless, mold should always be removed from your home no matter what the type. All have a potential to be harmful. 

If you’re still not sure and you think you may need a mold test. There is no company better prepared to deal with mold than SERVPRO of Mercer County. We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. As a locally owned and operated business, SERVPRO of Mercer County is close by and ready to help with your mold-damaged property. Call us today to help at 724.704.8939.

National Fire Safety Month: Smoke Alarm Testing

10/19/2020 (Permalink)

image of hand testing a smoke alarm but taking it off and back on You should be testing the alarm monthly to ensure the battery has not died and changing the batteries in the Spring and the Fall

October is here. Beautiful leaves are falling to the ground here in Western Pennsylvania. More importantly…October is Fire Prevention Month. Something many of us know, but we don’t do much to get ready around the home. SERVPRO of Mercer County is here to remind you of the most basic thing you can do to protect your home before the cold months come…test your smoke alarms.

According to the U.S. Fire Administration (USFA), smoke detectors should be tested at least once a month and batteries should be replaced at least once or twice a year.

There are two kinds of smoke detectors. Battery operated and AC-powered. Battery operated are the more common, more affordable option. They require bi-yearly inspection to make sure the battery is operating properly. AC-powered are installed by a certified electrician. They are pricier, yet more dependable over a long period of time. However, they should have an independent battery backup in the case a storm or electrical fire creates a power outage.

All smoke detectors have a test button to properly asses if they are working. They also have lights that blink to show they are using power. You should be testing the alarm monthly to ensure the battery has not died and changing the batteries in the Spring and the Fall.

This is also a great time to clear the unit of any dust or debris. Never use a solvent cleaner. Use a vacuum instead.  This could contaminate the sensor and break the detector.

The test button may check if the batteries are working okay. But it does not really prove if the detector is able to identify smoke. To check if the detector is working to its full potential---light two or three matches and blow them out underneath the detector to check the functionality.

The National Fire Prevention Association (NFPA) states that the best location for a smoke detector is on the ceiling near a doorway or stairway. As a fire burns, the smoke rises and seeks easiest route of escape. Kitchens, basements are a top priority to place a smoke detector.  

SERVPRO of Mercer County is an expert when it comes to fire damage. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (724) 704-8939

Certified: SERVPRO Cleaned

10/9/2020 (Permalink)

Image of Certified: SERVPRO Cleaned Program sticker on a glass door. Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices.

If you thought, you knew what it meant to be clean, COVID-19 has changed all that and more. At SERVPRO of Mercer County, we are dedicated to educating businesses and communities find their way to a new higher standard of clean. We are doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Southern Trumbull County professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we will tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So--- when you look on the window of your favorite establishment and see the Certified: SERVPRO Cleaned shield---rest assured you can walk in just like you always did. Worry-free.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more? Please call us today at (330)393-9999.