Recent Posts

Certified: SERVPRO Cleaned - A Defensive Cleaning Program

6/25/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Mercer County today at  [724-704-8939] for your Certified: SERVPRO Cleaned consultation.

Disaster Recovery Team Heads to Michigan after Dams Breached

6/12/2020 (Permalink)

SERVPRO employee loading truck to head out to storm SERVPRO of Mercer County is equipped and ready to help at a moment's notice!

On Wednesday, May 20, 2020, the Tittabawassee River in Midland County, Michigan reached a historic high point of 35.05 feet. The floodwaters overflowed the Sanford Dam and washed out trees, bridges, homes, and businesses from the township of Edenville, through Sanford, and into the city of Midland. 

SERVPRO of Mercer County was ready to help at a moment’s notice. We have a specialized group on staff called the “Storm Team” who head out anywhere across the county to help communities affected by large storms or disasters.  

Our team packed up semi-trailers, box trucks, and pick-up trucks with emergency supply materials and equipment. From dehumidifiers and air movers to generators and cleaning supplies – our team is as prepared as possible. We bring everything we might need to help residents and businesses to restore their homes, buildings, and belongings to preloss condition.

We specialize in flooding and storm damage restoration. Our team has extensive water damage and storm restoration training that allows us to help get residents and businesses back to normal as quickly as possible. Whatever may happen, and wherever it is, our goal is always the same. To make it, “Like it never even happened.”

If you need our help, give us a call today! (724) 704 – 8939

Or connect with us on Facebook

Cleaning & Sanitation Experts in Mercer County

3/18/2020 (Permalink)

Coronavirus stock photo with SERVPRO logo and tagline Here to Help As specialists in cleaning & sanitation services, SERVPRO of Mercer County is Here to Help during this time of need.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mercer County at 724-704-8939

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Time to Spring Clean – Don’t Forget Your Carpets!

3/18/2020 (Permalink)

stock image of beige carpet being cleaned with SERVPRO logo and slogan Our carpet cleaning professionals and state-of-the-art equipment will have your carpets looking and smelling brand new.

Tomorrow is the first day of spring, so many of us will begin to thoroughly clean in and around our homes. One area that’s often overlooked, however, is our carpets. SERVPRO® of Mercer County is Here to Help® with that.

Most vacuum cleaners lack the power needed to fully extract dirt, bacteria, allergens, and dust that reside deep down under the surface. At SERVPRO®, we use state-of-the-art equipment to remove these entrapped soils and contaminants, and we offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets
  • Hot Water Extraction: A deeper cleaning method for all carpet types
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry
  • Dry Cleaning: When color-fastness is an issue

Several factors affect how often carpets should be professionally cleaned: traffic, type & color of carpet, and soil build-up. Generally, we recommend having this service done every 12 months.

With over 40 years of experience, our highly- trained cleaning professionals will have your carpets looking and smelling brand new.

Call SERVPRO® of Mercer County today at 724-704-8939 for a carpet cleaning quote for your home!

Will Insurance Cover Flooded Basements in Greenville PA?

12/23/2019 (Permalink)

flooded basement with debris in about 2 inches of water Don’t be the one that says it has never happened to me yet, I don’t need to think about it…

Northwest Pennsylvania has been hit with many thunderstorms in 2019. With all the rain in the area, SERVPRO has performed a variety of storm damage restoration services for homes and commercials properties in Mercer County. In fact, our number one call is for sewer and drain backup and flooded basements.

One of the first questions we will ask when we are called to service a flooded basement is, “Do you have sewer and drain back up coverage?” Sad to say, many homeowners do not know whether they have adequate coverage or not. For this reason, we recommend that all property owners ask their insurance agent whether they have sewer and drain backup coverage.

BENEFITS > COST

The cost of this coverage is minimal compared to the cost of mitigation services. In fact, sewer and drain coverage can be as low as $100 a year, less than $10 a month. The average cost of mitigation on a sewer and drain backup is around $3,500 (depending on whether you have a finished basement or not).

Many carriers have differing amounts of coverage starting at $5,000 and going up from there. Talk with your agent about what is the best level of coverage for your home or business. Think about it... you have water in your basement and you don't have the coverage that will return your property to preloss condition. It is possible you will have to pay upwards of $3,500.

PREPARATION = PEACE

Think about the peace of mind that comes with having comprehensive coverage. SERVPRO has restored the homes of customers that have had coverage and customers that have not had coverage. Which customer do you think is the calmest and most thankful? You got it - the one with sewer and drain backup coverage.

So, ask your agent today about whether your plan includes sewer and drain backup! With the number of thunderstorms that occur in our area, you never know when you’ll need it.

Don’t be the one that says it will never happened to me, I don’t need to think about it… Because we have heard that statement time and time again, and it has cost customers a substantial amount of money in the long run. 

Preparing for the unexpected increases your chances of being ready for whatever happens!

Check your policy for your property's level of emergency preparedness and if you should ever need our help, know we are here for you 24/7, 365 at 724-704-8939.

Water Damage Recovery: Restoring vs Replacing

12/16/2019 (Permalink)

graphic with orange and green background labeled, restore versus replace with fire background If your home or business needs restoration services from water damage call SERVPRO of Mercer County today at 724-704-8939 – we’re here to help!

When your home or business incurs water damage our main priority is restoring your property, belongings and piece of mind. We know that dealing with unexpected disaster can be confusing and that’s why we’re here to help!

What’s the difference?

The difference between restoring and replacing is simple.

When your hire a restoration company that values restoring your belongings, you're sure that our priority is to return any damaged areas or items to a preloss condition. This can save you time, money, and stress.

Instead of having to replace with all new items and potentially lose those sentimental pieces, you have the resources of a locally owned, nationally connected team of equipment and technicians that will work tirelessly to restore your belongings from the water damage.

If your home or business needs restoration services from water damage call SERVPRO of Mercer County today at 724-704-8939 – we’re here to help!

Commercial Mold Testing Company in Grove City, PA

12/16/2019 (Permalink)

text "got mold?" and mold picture in the background If you suspect a mold problem in your Hermitage area business, call SERVPRO of Mercer County for a free mold inspection.

If you suspect a mold problem in your Hermitage area business, call SERVPRO of Mercer County for a free mold inspection. Our trained professionals have the resources and qualifications to test the air quality and surfaces for mold.

Mold growth can occur in any property, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

There are a few conditions that promote the growth of mold.  Those conditions include:

  • Water - Different mold types require varying amounts of moisture before growth begins.
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

If you suspect mold in your commercial property, call SERVPRO of Mercer County to assess the situation. We have the knowledge, tools and experience to effectively mitigate mold in your property. Our mold remediation specialists are on call 24/7 to respond immediately and get you back in business.

If you suspect mold, call us today at 724-704-8939.

Click here to stay connected with our team on Facebook!

What are the Different Water Categories?

12/9/2019 (Permalink)

water background with three categories of water represented by sink, washing machine, and toilet If water threatens your Mercer County property, call us today - we are here to help!

As a local restoration company, we get questions about the specifics of our process everyday. Specifically, when it comes to water. Property owners are curious about the different kinds of water and what they mean? 

Below, you will find the information we use everyday to make your Mercer County water disasters, "Like it never even happened." 

What does “category” mean?

The category of the water loss refers to the level of contamination in the water, considering its originating source.

What does “class” mean?

Class of water refers to the amount of water and the likely or anticipated rate of evaporation based upon the number and type of wet materials in the affected space.

Category 1:

A Category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled.

Class 1 water losses may only affect part of a room or area, or they may include larger areas with materials that have absorbed minimal moisture.

Some examples of a Category 1 water loss:

  • Broken water supply lines
  • Sink or tub overflows with no contaminants
  • Melting ice or snow and falling rainwater
  • Broken toilet tanks and toilet bowls that do not contain contaminants or additives

Category 2:

A Category 2 water loss is when water contains contamination and has the potential to cause sickness if contacted or consumed by humans. Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as, organic and inorganic matter.

A Class 2 water loss affects at least an entire room of carpet and cushion. Water has gone up the walls less than 24 inches. There is moisture remaining in structural materials like plywood, particle board, structural wood, VCT, and concrete.

Examples of Category 2 water loss:

  • Overflows from washing machines
  • Discharge from dishwashers or washing machines
  • Overflows from toilet bowls
  • Broken aquariums and punctured water beds

Category 3:

A Category 3 water loss contains pathogenic, toxigenic, or other harmful agents such as silt, pesticides, organic matter, heavy metals, regulated materials or toxic organic substances.

A Class 3 Water may have come from overhead. In a class 3 the ceilings, walls, carpet, insulation, and sub floor are saturated in the entire area.

Examples of a Category 3 water loss:

  • Sewage
  • Toilet backflows that originate from beyond the toilet trap
  • All forms of flooding from seawater
  • Ground surface water and rising water from rivers or streams and other contaminated water entering or affecting the indoor environment, such as tropical storms, wind-driven hurricanes, or other weather-related events

Class 4:

Class 4 water losses include wet materials with very low permanence porosity such as hardwood, plaster, brick, concrete, lightweight concrete, and stone. In these cases, there are deep pockets of saturation, which require very low specific humidity.

If water threatens your Mercer County property, call us today at 724-704-8939, we are here to help! 

Drying Equipment Rental in Farrell, PA

12/9/2019 (Permalink)

side of SERVPRO semi trailer with fire and water background If you would like to rent structural drying equipment or are interested in a free inspection & water damage assessment, call us today at 724-704-8939

Storms and heavy rains in the Mercer, Pennsylvania area can cause devastating flood damage to your home or commercial property. When disaster strikes and emergency cleanup services are needed, SERVPRO is here to help!

SERVPRO of Mercer County has the resources to clean up and repair flooded basements and water damage. If left untreated, water damage can cause secondary damage to your home or business such as mold growth.  

SERVPRO can provide industrial-grade dehumidifiers and high-speed, low-profile air movers to dry the affected materials and help prevent further damage from occurring.

SERVPRO is Faster to Any Size Disaster!

No job to is too big or too small for our team. SERVPRO of Mercer County is a full-service cleanup and restoration company, and our team of highly trained water restoration specialists are on call 24/7 to quickly respond to your home or business.

If you would like to rent structural drying equipment or are interested in a free inspection and water damage assessment, call us today at 724-704-8939.

Click here to learn more about the water damage restoration process.

Commercial Services in Mercer PA

12/2/2019 (Permalink)

industrial building with SERVPRO box truck parked in front of the building SERVPRO of Mercer County is here to help your commercial property – in any way!

SERVPRO of Mercer County is here to help – in any way! We offer more than disaster recovery for your commercial property; we offer cleaning and care taking services as well.

Time is just one thing that cannot be given back. We know as a Mercer County business owner, that optimizing time, resources and business needs can be a daily battle. For this reason, we are here to help!

We offer a variety of commercial cleaning and restoration services that will keep your building in premier condition and give you more time to focus on the details.

What commercial services do we offer?

  Cleaning:

Disaster Recovery & Restoration:

A full list of our Building and Reconstruction services can be found here.

As a full-service restoration company, no job is too big or too small. If you need ANY of our commercial services or have any questions call us today 724-704-8939 – we’re here to help!