Recent Posts

What to Do After a Fire at Your Mercer County Home

7/27/2021 (Permalink)

A fire is coming out of a cabinet. SERVPRO of Mercer County is here to remind our residents that your first concern during a fire should always be safety.

Having a fire at your Hermitage home is one scary thought. There are so many thoughts running through your head about what to save. But SERVPRO of Mercer County is here to remind our residents that your first concern during a fire should always be safety.

Here are some things to ensure you do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Although tempting. These are the things you should try to avoid doing after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

In addition to fire, smoke, and soot damage, your Hermitage home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Mercer County specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

If you have questions…call SERVPRO of Mercer County today at (330)393-9999.

Fire Damage Repair and Restoration in Mercer County

7/23/2021 (Permalink)

A fire extinguisher. We have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition.

Fire and smoke damage is especially destructive. In many instances your Hermitage property will also suffer from water damage from firefighting efforts. We specialize in fire and water damage restoration; it is the cornerstone of our business. We have specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (724) 704-8939

How SERVPRO of Mercer County Cares for Your Belongings Differently

7/21/2021 (Permalink)

A man is moving his couch. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Fire damage, including smoke and soot, affects not only the structure of your home or business but also your belongings. SERVPRO of Mercer County understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

At SERVPRO of Mercer County our philosophy is restore...don't replace. Within twenty-four hours we can collect, restore and return your emergency items back to you. The remainder of your soft goods can be recovered and restored within a week. This provides a simpler and faster claims settlement process and allows you to retain items with sentimental value. 

Whether it be contaminated water and sewage, heavy smoke and soot, mold, or bio-waste contaminated goods, we can restore any item by removing 99% of any contaminants. We utilize the next generation of washing systems with patented restoration technology that is capable of restoring over 90% of the soft contents in a home to food grade clean. 

Contents Restoration

SERVPRO of Mercer County specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if we cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Mercer County can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Mercer County can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Pre-loss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

Peace of mind when you need it most!

If You Have Questions or Need Help, Call Us Today – (724) 704-8939

SERVPRO of Mercer County Cleans Homes?

6/24/2021 (Permalink)

A blue spray bottle and yellow sponge are cleaning a tile wall. Our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Life happens. Kids spill drinks, pets have accidents, and homes get dirty. SERVPRO of Mercer County has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean, and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you do not. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that do not make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your home.

Find out more about our franchise professionals by visiting our website and Facebook page for a complete list of our cleaning services.

Need Cleaning Services?
Call Us Today – 
(724) 704-8939

Storm Damage Cleanup and Restoration in Mercer County

6/10/2021 (Permalink)

A yellow street sign read "Storm Damage" and sits in front of a damaged roof. As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.

If you are dealing with storm, flood, or water damage from Western Pennsylvania's rainy seasons, the team at SERVPRO of Mercer County is ready to respond. Since we are locally owned and operated, our team knows to be prepared for an increase in calls when the local weather becomes wet and rainy. Immediate action mixed with a fast response lessens damage, limits further damage, and reduces restoration costs. Our crews have the specialized equipment and resources to handle the job, large or small, residential or commercial. Here is why we are the best.

We're Faster to Any Size Disaster

Floods and storms do not wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.

We're Highly Trained Storm Damage Specialists

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

  • Water Damage Restoration Technicians
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

In addition to our own resources, we can access equipment and personnel from over 1,700 Franchises across the state and country. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events. We also own 11 of our own throughout the Western PA and NE Ohio areas.

We are Here to Help and ready to respond to storm and flooding conditions in Mercer, Venango, Crawford, and Lawrence Counties. Call us today at (330)393-9999.

Water Damage Emergency Tips in Mercer County

5/12/2021 (Permalink)

A flooded basement with a damaged wall. SERVPRO of Mercer County is here to give our residents some tips from the water restoration experts in Hermitage.

Water damage is one of the worst things that can strike a home. According to industry estimates, 14,000 people in the US experience a water damage emergency at home or work each day, and 98% of basements in the US will suffer from some type of water damage during their lifetime. SERVPRO of Mercer County is here to give our residents some tips from the water restoration experts in Hermitage.

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

With this info, you should be able to avoid these common pitfalls of home flooding. If a water removal job is too daunting to DIY, it never hurts to call an expert!

Have A Water Damage Emergency? Call (724) 704-8939

Homeowners Insurance Claim: Can I Do the Work Myself?

4/28/2021 (Permalink)

A homeowner's insurance document sits beneath a toy blue house. SERVPRO of Mercer County is Here to Help. We are the true professionals of the county, and we are here to make sure your claim is handled right.

A lot of homeowners, when they see a huge water, fire or mold loss, can become extremely overwhelmed with cost. But if you are not a true professional--- can you do the work yourself? Allow SERVPRO of Mercer County to go over the basics.

While doing the work yourself sounds tempting…there is no guarantee that you will save money. Especially if you happen to make a mistake.

Most insurance companies will allow you to perform the work yourself…but the claim is handled slightly differently than if a professional company does the work. The insurance carrier may want more supervision and contact with you if you choose to perform the work yourself. Value Penguin also points out another problem you may encounter…” another concern is whether it is legal for you to do the repairs at all. Depending on the seriousness of the damage and the laws where you live, you may be required to get a permit from your city or have a license to do the necessary repairs.”

Insurance carriers may also suggest a specific restoration company to use. Understand, as the homeowner, you are entitled to choose any restoration company of your liking. Insurance carriers sometime have relationships with mitigation companies, and they might not be suggesting the company based on your best interests.

Claims adjusters can also have an impact on this decision. A claims adjuster can suggest a mitigation company to the insurance agent. Remember, a claims adjuster’s main job is to validate the claim and mitigate the amount of money paid out. If a claims adjuster knows of a carrier that is habitually more affordable…they may be a deciding factor for their suggestion. Just remember---the homeowner makes the decision and the insurance company must pay for the company the homeowner chooses. 

If your Hermitage home has suffered from a fire, water, mold or storm damage claim, SERVPRO of Mercer County is Here to Help. We are the true professionals of the county, and we are here to make sure your claim is handled right. We are detail oriented, help you with your claim from start to finish, and will make it "Like it never even happened." Call us today at (330) 393-9999 or visit our Facebook page for more commonly asked questions. We’re always “Here to Help.”

Large Loss SERVPRO? What Does That Mean for Mercer County?

3/5/2021 (Permalink)

A SEVPRO 18-Wheeler is parked under a blue sky. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.

No job is too large for SERVPRO of Mercer County.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

Some of the biggest clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

SERVPRO of Mercer County is proud to of helped the residents of Louisiana with Hurricane Laura followed by Hurricane Delta last summer. Our large loss affiliation has also enabled us to help those in need of the Texas Deep Freeze which happened in February. Team Dobson took on more than 50 jobs to help residents to get back into their homes, and business owners to open their doors once again.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

So, what does this mean for the residents of Mercer County? Well. Should a disaster strike your home or business we have the people, equipment, and knowledge to take care of it faster than anyone else. Not one of our local competitors can compete. Large loss is where we stand in front of the rest.

There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Storm or Flood Damage? Call Us Today (724) 704-8939

Commercial Mold Remediation in Greenville, PA

1/26/2021 (Permalink)

Picture is of two men on ladders painting a commercial ceiling white. Every hour spent cleaning up mold is an hour of lost revenue and productivity.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Mercer County, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Mercer County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of Mercer County training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Intrusion of water or place of business can result in mold growth. Although mold spores are normally present in most environments, mold spores may grow and multiply if moisture levels and humidity are not returned to normal levels. Mold can produce allergens and irritants and has the potential to cause other health problems. Mold can spread quickly through your Hermitage home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect, test and assess your property. Our Indoor Air Quality Professionals will evaluate the quality of air inside your property for the presence of mold. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation and make it, "Like it never even happened."

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Have a Mold Problem? Call SERVPRO of Mercer County Today – (724) 704-8939

How High Winds Can Damage Your Home in Mercer County

12/17/2020 (Permalink)

Picture is of a shaker shingle roof that has been ripped all apart due to high winds It is really a good idea to trim nearby trees or branches that could potentially fall on your home during a storm.

High winds can be disastrous, especially when it affects your home. Almost every homeowner has experienced power to their home going out due to high winds. Winds that go up to 100 mph, such as hurricane winds, are not the only winds that can cause damage. If there are strong winds in the area you live, chances are your neighbors will be affected too. We have all heard stories about how trees can possibly fall on your roof during a windstorm, and it is not uncommon. Furthermore, it is really a good idea to trim nearby trees or branches that could potentially fall on your home during a storm. If the tree is not on your property, consider discussing the situation with your neighbor.

Many people are unaware that you can prepare for a storm such as this. However, with a few simple checks and steps, you are on your way to reducing the damage that any possible windstorm could create. The first thing you can check to make sure they are secure during a windstorm are your doors! Doors with three hinges and are tightly secured with a deadbolt are what you will be looking for. In addition, garage doors made of steel and have reinforced struts are essential to an area prone to windstorm. Unplug electronics from the wall and secure all loose items, indoors and outdoors. For example, make sure to secure a tarp over your woodpile outside or move all toys, potted plants and patio furniture into your basement or garage. These simple preventative measures may seem tedious; however, they can truly prevent damage to your home and vehicles.

SERVPRO of Mercer County is dedicated to serving and keeping the members of our community safe. It is our job to provide emergency services for our friends and families. In addition, if you need restoration or cleaning services, we are nearby and ready to help! We want to do our part to keep the community safe, clean, and thriving. Call us today at (724)704-8939 or send us a message via Facebook!