Recent Why SERVPRO Posts

A New Mercer County Standard of Clean

11/24/2020 (Permalink)

Image of Certified: SERVPRO Cleaned Program sticker on a glass door. In addition, with our cleaning, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others, this place is safe

SERVPRO® of Mercer County understands that due to the spread of COVID-19, many consumers are uneasy about going to brick and mortar locations. SERVPRO has conducted a foolproof cleaning plan that stands against pathogens, which helps make consumers, business owners, and school-goers feel more safe. SERVPRO believes in the three C’s. What are those you may ask? The three C’s stand for:

  • Consult
  • Clean
  • Certify

We understand that not all businesses are the same, so we tailor our cleaning program to each and every one of our customers. We carry cleaning solutions that are not only CDC compliant, but they are also EPA-Approved Hospital Grade. In addition, with our cleaning, our customers can ensure that they are Certified: SERVPRO Cleaned, which sends a message to others, this place is safe.

Our employees are trained and certified in their field of work. Not only do we have an experienced and trained workforce, we have people who care. Our people treat every job with care and sincerity. We understand that these times are unprecedented and tough. As a result, we treat our customers and their things with care. In addition, we look forward to growing relationships with customers, and we always want to hear their feedback.

SERVPRO® of Mercer County, Pennsylvania, is available to service your needs 24 hours a day, 7 days a week, and we are more than happy to help! Call us at (330) 393-9999 if you need our help, would like an estimate or to inquire more information.

Why Are SERVPRO Employees Different?

10/30/2020 (Permalink)

image of SERVPRO of Mercer County employees all wearing orange shirts Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, and carpet & upholstery cleaning

If you have ever experienced a fire or large water loss---the minute your claim has been filed and accepted is when it is time to find a restoration company to get your home or business back to its pre-disaster condition.

With many options out there, it may be overwhelming. But if you really do your research… there is only one choice. SERVPRO of Mercer County’s employees are highly trained restoration specialists. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: IICRC Training, Employee Certification Training, Initial Franchise Training, e-Learnings, and Continuing Education Classes. But why does this make a difference, to you, the consumer?

Let’s start with the IICRC Training. This education comes from the Institute of Inspection Cleaning and Restoration Certification. It certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Next, The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include: Crew Training, Fire Restoration, Water Restoration, and Carpet & Upholstery Cleaning.

Initial Franchise Training is another class that sets us apart from the rest. This is a 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics.

It's 2020. Therefore, all staff has access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Lastly. We share our knowledge with our clients and customers. SERVPRO of Mercer County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation.

We are also here for you anytime, any day. We are a 24-hour, 7 days a week, 365 days a year restoration company. Should you need us in your time of need; we are here for you with all our expertise and knowledge. Call us today at 724.704.8939.

Is Mold Lingering In My Mercer County Home?

10/19/2020 (Permalink)

image of residential mold present in the corner of a room Once mold is inside the home, it can grow and attach itself on to pretty much any type of surface.

Did you know your home could have mold even if you have not experienced a water loss? We all know we need to look for mold after our home is exposed to some sort of flooding. However, it does not usually cross a normal homeowner’s mind if it is not so blatantly right in front of their eyes. But how would you even know if your home has it?

Just so you know---even the cleanest of homes have mold. It is impossible to eliminate it in its entirety. Mold can creep into a home just by going outside and walking back in with your shoes on. Once it is inside the home, it can grow and attach itself on to pretty much any type of surface. Especially the more common household items like carpets, walls and clothing.

The rooms in your home that are the most at risk to have mold damage are bathrooms, kitchens and basements since mold is so good at reproducing anywhere there is moisture. According to the Environmental Protection Agency “Indoor mold growth can and should be prevented or controlled by controlling moisture indoors.  If there is mold growth in your home, you must clean up the mold and fix the water problem.  If you clean up the mold, but don't fix the water problem, most likely, the mold problem will come back.”

The most common indoor molds are CladosporiumPenicilliumAspergillus, and Alternaria, and Stachybotrys chartarum also known as Black mold. Rest assured--- the CDC says that Black Mold is no more harmful than the other types listed. That’s a relief!

Nevertheless, mold should always be removed from your home no matter what the type. All have a potential to be harmful. 

If you’re still not sure and you think you may need a mold test. There is no company better prepared to deal with mold than SERVPRO of Mercer County. We are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. As a locally owned and operated business, SERVPRO of Mercer County is close by and ready to help with your mold-damaged property. Call us today to help at 724.704.8939.

Best Smart Home Devices

9/15/2020 (Permalink)

image of several different smart home devices that can aid in the daily life of homeowners Smart home devices tackle more serious tasks like home security. Before purchasing a device, you should look at the reviews and capabilities.

In 2020, the smart home systems are more impressive and expansive than ever. Alexa can add items to your shopping list, you can turn off the lights in your kitchen while you are in the living room, and have a robot vacuum your floors while you are at work.

Although many of those tasks are very convenient, smart home devices can tackle more serious tasks such as home security. Before purchasing a smart home device, you should research the reviews and integrations. Integrations will tell you how many products you can connect your device to and use in conjunction.

For example, Amazon Alexa will connect to smart thermostats like Nest of Ecobee4 and then you will be able to control the thermostat from any room in the house by speaking to Alexa. Alexa can also close your garage door and lock your doors for you when you leave the house. This eliminates the guessing game of “did I close the garage door?”

Phillips Hue lightbulbs allow you to control both the intensity and color of the light. You can create specific color coordinated moods and color coordinated alarms to ensure you can wake up a bright pink bedroom every morning if that is your wish.

As mentioned before, Ecobee4 is a smart thermostat that enables you to control air temperature with voice commands and has its own Amazon speaker. You can control the room you are in, not just the room it is installed in.

Lastly, Netgear Arlo Q is a useful tool for home security. It records high quality video when you are not home and can even produce clear images of people in pitch black darkness. You can set it to record at specific times and offers seven days of video and audio backup for free.

SERVPRO of Mercer County always wants you to stay safe and prepared. We are happy to help and support our local communities. If your home or business incurs water or fire damage, or mold – call our highly trained professionals at SERVPRO of Mercer County.

Call us today! (724) 704 8939

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10 Tips to Prepare for the Fall Season

9/15/2020 (Permalink)

image of home during a visible fall season with the leaves on the trees orange and brown To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles.

Coolers days, crisp air, and changing colors make fall a fan favorite when it comes to the changing seasons in Mercer County, Pennsylvania. While you are out leaf peeping, enjoying apple cider and donuts, and picking pumpkins, your home will also need some attention to ensure it's ready for the cold weather on the horizon. The weather can change quickly, and a bit of preparation now could save you from aggregation and costly repairs later.

Below are 10 tips for you to consider when preparing your home for fall.

  1. Reprogram the thermostat

Keep the house warm when people are active, but do not be afraid to lower the temperature when the family is sleeping or at work/school for the day.

  1. Remove air conditioner(s)

If you do not have the luxury of central air conditioning, be sure to remove any window units you placed in the windows over the hot summer. This will eliminate the cooler air from entering your home, causing your heating source to work harder.

  1. Close the pool

If you have a pool and close it when the temperature drops, schedule a service or if you are handy, buy the supplies and do it yourself.

  1. Clean your furnace and replace the filters

Check your furnace for soot, and pilot light health. This is also a great time to switch out your filters; clean air is important when the house is closed for winter.

  1. Inspect your fireplace and have it cleaned

If you have a fireplace and plan on using it as the weather turns colder, have your chimney cleaned and inspected by a professional.

  1. Insulate your pipes for the winter

As temperatures drop below freezing, standing water in your pipes can start to freeze. By adding foam covers you can help insulate and protect your pipes.

  1. Clean and prepare your outdoor furniture

Clean and store seasonal outdoor furniture in a safe place. Cover with a tarp to protect it from snow, ice, and cold. If you have removable cushions, consider storing them indoors to help them last longer.

  1. Check your water heater

Your water heater has a lot of work to do in fall and winter. If you have not inspected your water heater lately, it may be time to clean it out or have it serviced. Overtime, it can get loaded with sediment, or other problems may arise that reduce its efficiency.

  1. Inspect your rook for leaks

There is nothing worse for a homeowner than a leaking roof. To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles. Also make sure your gutters are flowing freely of sticks and leaves.

  1. Turn off outdoor faucets and store hoses

Disconnect and drain any outside hoses you have used over the spring/summer to water gardens and lawns. Shut off exterior faucets to help prevent frozen pipes if a deep freeze were to occur in your area.

If you need help preparing your home for fall, do not hesitate to call SERVPRO of Mercer County! We specialize in repairing and restoring fire and water damage. But we also can clean air ducts, repair roofs, and offer quality construction services.

Call us today if you need our help! (724) 704 8939

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Certified: SERVPRO Cleaned - A Defensive Cleaning Program

6/25/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Mercer County today at  [724-704-8939] for your Certified: SERVPRO Cleaned consultation.

Cleaning & Sanitation Experts in Mercer County

3/18/2020 (Permalink)

Coronavirus stock photo with SERVPRO logo and tagline Here to Help As specialists in cleaning & sanitation services, SERVPRO of Mercer County is Here to Help during this time of need.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Mercer County at 724-704-8939

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Content Services in Mercer PA

11/27/2019 (Permalink)

two servpro employees with gloves handling a box in a residence SERVPRO of Mercer County values the opportunity to restore and care for some of the most unique property in the valley.

By serving the residents in the Mercer area every day, SERVPRO of Mercer County values the opportunity to restore and care for some of the most unique property in the valley. We complete countless numbers of commercial and residential jobs every year and each one is individually unique.

Your home and/or place of business will always receive our utmost attention and care in your time of need. But what about the personal belongings that are affected by water, fire, smoke or soot?

Shipping containers, storage units, garages can provide extra space to store contents, but they also create a damp, dark space for mold spores to thrive. If kept in these environments for extended periods of time, items can become damaged by weather, moisture, and mold.

We are able to lead a coordinated effort with the insurance carrier and the customer to begin the process of making them whole again. As part of our array of restoration services, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business. It’s the jobs that require content storage that allows SERVPRO of Mercer County to show what we can do.  

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Mercer County understands just how trying, disruptive and traumatic major losses - such as a fire - can be. 

Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Mercer County technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery.

SERVPRO of Mercer County technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide wet or dry cleaning methods.

Additionally, all other contents that can be restored, will be cleaned and deodorized to as close to preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

If you are in need of any of these services or if you have questions, we are here to help! Call SERVPRO of Mercer County today at 724-704-8939

WHY SERVPRO When it Comes to Bio Hazard Cleanup?

11/11/2019 (Permalink)

 hand placing a needle into a red bio safety disposal container Our biohazard cleanup specialists at SERVPRO of Mercer County are trained to be compassionate and sensitive during your time of need.

Fire and water damage can be very overwhelming to a property owner. However, property damage due to a suicide or an unattended death poses much risk to the policyholder and adjuster. Our technicians at SERVPRO of Mercer County are ready to respond during your time of need. We are highly trained in bioremediation and truly understand the science behind the decontamination process.

In every biohazard crime scene, there are always health risks. Our bioremediation specialists must follow mandated employee safety regulations and decontamination procedures to ensure safety for all. Our biohazard technicians at SERVPRO follow safety regulations that are in accordance with federal, state, and/or local regulations and are in compliance with OSHA, EPA and the State Environmental Agency.

OSHA training programs prepare our technicians for

  • Bloodborne Pathogens
  • Personal Protective Equipment
  • Hazard Communication
  • Asbestos Awareness
  • Heat Illness
  • Fall Protection
  • Lift Safety
  • Lock Out – Tag Out
  • and Power Tool Safety.

Having these programs in place protect our employees from injury and ensure their safety.

The disposal of medical waste must be in accordance with federal, state and/or local regulations as well. Our SERVPRO of Mercer County technicians are trained to dispose contaminated content properly and are also trained in the proper use of cleaning agents. It is important to report, test, and communicate to the adjuster and policyholder why some content is being removed, disposed, and or cleaned with proper equipment.

SERVPRO technicians are available 24/7 for your bio-remediation and decontamination process.

Call SERVPRO of Mercer County at 724-704-8939.

Ready for Whatever Happens

10/21/2019 (Permalink)

Graphic with text "ready for whatever happens" in green text No matter the issue, no matter the time or place – we’re here to help.

SERVPRO of Mercer County is a full-service restoration company. What exactly does that mean? It means that no matter the size, type, or time of a disaster – our crews are READY to help. We are available 24/7/365 for emergency services.

So, when thunderstorms hits Sharpsville at 3:00 AM, sending rushing water into an unfinished basement – we are here to help.

  • When a pipe bursts and submerges the first floor of a home – we are here to help.
  • When a cigarette butt is left unattended and sends an entire home into flames – we are here to help.
  • When mold threatens a business’ ability to stay open during its rush season – we are here to help.

In addition to our disaster recovery services, we also offer residential and commercial cleaning. These services range from carpet, window, and HVAC cleaning, to long term cleaning contracts in commercial buildings.


No matter the issue, no matter the place – we’re here to help. We are a locally owned company backed by national resources. This network allows us to provide you the best service, the best equipment, at all times. If your home or business incurs damage from fire, water, or mold – call the professionals at SERVPRO of Mercer County, we are ready for whatever happens.

Maybe Mold?

10/14/2019 (Permalink)

Corner of concrete basement with mold spores along the wall If you suspect that you may have mold and would would like to schedule a mold test or remediation service, call us today!

Are you concerned that your Mercer County home or business may have a mold infestation? Well you are not alone. As a professional mold remediation company, we receive a high volume of calls from home and business owners concerned about the potential of mold growth in their most precious asset; their property.

What is Mold?

Mold is a natural organism that can grow anywhere in the environment where moisture is present. Any source of water invasion can make your home vulnerable to mold growth and cause spores to spread quickly. Mold can increase significantly within a 48-72-hour period, so early identification is crucial to a smooth remediation process. 

Where can you find mold?

Mold spores are microscopic and can be present almost everywhere. However, listed below are a few places where mold might be growing in your Mercer County home:

  • Basements
  • Cellars
  • Behind or under refrigerators
  • Underneath sinks
  • Around or underneath leaking windows
  • Around plumbing or pipes

What are potential signs of mold?

  • Strong musty odors
  • Evidence of moisture problems (past or present)
  • Excess moisture or humidity in space
  • Visually identifiable mold

What to do if you find it?

If you suspect that you may have mold and would would like to schedule a mold test or remediation service, call SERVPRO of Mercer County today at (724) 704-8939. We have trained professionals who are always ready to help!

Mold in your Mercer County Home?

10/3/2019 (Permalink)

corner of a beige ceiling with mold spores across the top SERVPRO of Mercer County has the experience, tools, and technicians you need to help make any size mold problem, “Like it never even happened.

Have you noticed a musty smell or visible patches of growth in your home? These signs could indicate that you have mold problem in your home.

What is mold?

Mold spores are microscopic and naturally occur almost everywhere – both indoors and outdoors. These spores increase in numbers when there is moisture in the air. For this reason, when our team is called to your home or business for a mold concern, one of the first steps in our remediation process is to address any sources of water or moisture. Without addressing the root cause, the mold is likely to return.

Here to Help

If your home or business has suffered water damage or if it has a moisture issue, you may be fighting a silent battle with mold. There are also other factors that encourage mold growth that may go undetected if you are not vigilant. SERVPRO of Mercer County has the experience, tools, and technicians you need to help make any size mold problem, “Like it never even happened.

Call us today at 724-704-8939 if you suspect that you may have a problem with mold and we will be there to help!

Is Professional Carpet Cleaning Worth It?

9/20/2019 (Permalink)

sevrpro employee in uniform, cleaning carpet with equipment in background SERVPRO of Mercer County offers professional carpet cleaning services that can help make even the tough stains, look “Like it never even happened.”

Most people have a cleaning routine or schedule dedicated to keeping up with household chores. As a provider of professional carpet cleaning, what we often find is that a HUGE aspect of cleaning is usually forgotten – the carpets.

Think about it, when was the last time you had your carpets professionally cleaned?

It is recommended that you have a carpet cleaning at least once a year. For homeowners with pets or with heavy traffic, this frequency could fluctuate. Nonetheless, carpet cleaning is a very important aspect of maintaining the freshness and longevity of your home.

SERVPRO of Mercer County offers professional carpet cleaning services that can help make even the tough stains, look “Like it never even happened.” We have a variety of specialized cleaning methods that are strategically used based on the material, color, and damage to the carpet.  If your carpets are in need of a boost, give us a call today. We are always here to help!