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Mercer, Lawrence, Crawford, Butler, Venango 24/7 Emergency Water Damage Service

5/1/2018 (Permalink)

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

SERVPRO Mercer County is Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO Mercer County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO Mercer County

Like It Never Happened

724-704-8939

Water Damage Timeline

5/1/2018 (Permalink)

Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Mercer County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO Mercer

"Like it never even happened."

Commercial Restoration: Apartment Living

4/18/2018 (Permalink)

What do we mean when we say"Commercial"?

When you hear the word "commercial", what immediately comes to mind? Probably lots of big companies and major businesses, perhaps with large office facilities, warehouses and fulfillment spaces, or even stores with product displays. It's likely that you're picturing a workplace of some sort, where the purpose of the property is to offer a place for business to be conducted. 

This is one way to think of commercial restoration jobs, as SERVPRO does handle many properties of this nature. Fire and water damage, or even cleaning needs, are important to be dealt with so that companies can be back in business as soon as possible. 

What many people do not realize, however, is that a large number of restoration jobs take place in commercial living facilities like apartment complexes. These facilities can suffer the same types of damage and inconveniences as businesses, but the difference is that residents of these facilities are not dealing with damage to their workplace, but to the place that they call "home". 

Thankfully, SERVPRO of Mercer County is here to help.

Our SERVPRO of Mercer County team is fairly accustomed to restoring damage in apartments and commercial living facilities. 

Our goal is to restore the damaged property as quickly as possible, so that property managers can get back to business as usual, and residents can have their homes and comfort returned to them. 

Our team has dealt with everything from water damage in a few apartments, to cleaning and restoring the content for several different families after a fire occurred in the facility. We will be on site as quickly as possible to address emergency situations, or simply to take care of cleaning needs before and after renting an apartment to a new tenant. 

For more details about our services for apartments and living facilities, see our commercial services page.

It's Water Season!

4/18/2018 (Permalink)

April showers, May flowers, leaky roofs, and flooded basements....

'Tis the season for water damage! 

While we are supposed to be well into spring weather by now, Mother Nature did not seem to get that memo here in Western PA.

Normally at this time of year, we would mainly be talking about rain showers and the resulting damage to your home that excess water usually brings with it. This year, instead of April showers, it seems as though someone has ordered a variety pack of temperatures and precipitation types that has left us wondering what season we will be experiencing on any given day. Snow and wintry mixes quickly turn into ice and freezing rain, and before we know it, everything has melted and the sun has come out....that is, until the next day, when the snow and wind come back for another round, and we are back where we started.

As bizarre as these fluctuating weather patterns seem in comparison to what we are used to, the bottom line is that this kind of weather will still lead to the same results that we see each spring; water damage.

Each time the temperatures rapidly rise, the snow begins to melt and leaves water looking for a place to settle. The bad news is that, with fluctuating temperatures, the ground rarely has time to soften, nor the water time to dry before the colder temperatures return again. 

It is nearly impossible to keep up with the rates of melting, which means that there will likely be water accumulating around the foundation of your home or in other areas that you do not even notice. That is, until you find that it has made its way inside your home and caused damage. 

Pay attention to weather patterns and take note of places where water damage could occur. 

If you do find yourself with water damage on your property, big or small, call SERVPRO of Mercer County and we will do our best to make it "Like it never even happened."

Ask us about our job history!

4/18/2018 (Permalink)

Commercial Ask us about our job history! Pictured here is just one example of our job history snapshots. This one is from a water loss at the Holiday Inn Express in Hermitage, PA.

Have you ever wondered why you should use SERVPRO of Mercer County over other restoration companies? 

Perhaps you experienced your first fire or water damage emergency, and until then, you never even thought about needing a restoration company. 

So you're probably wondering, why SERVPRO? Maybe you're saying "I've never even heard of SERVPRO before, why should I trust them to take care of my home?" 

If you are calling a restoration company, we understand that it is likely because something unfortunate has happened to your home or property. We understand that you probably just want it taken care of as soon as possible, so that everything can be back to normal, "Like it never even happened." We get it.

So how do you know if you should call us? 

We want to ease your mind and quiet any concerns you may have about choosing the right company. How can we do that? 

We invite you to ask us about our job history

Our marketing team has compiled a summary of some of our largest restoration jobs, complete with pictures and simple descriptions of the work that was done for each loss. No doubt, you will scroll through these job snapshots and see businesses and properties that you know or are close to- all of them past customers of ours. You will be able to see reviews and feedback that they have given, and you can read all about the scope of work that we were called in to handle. 

Our marketing team has all of these snapshots readily available on their ipads and computers for your viewing at any time. 

If you're unsure whether SERVPRO of Mercer County can handle your restoration needs, simply ask us about our job history and we'll let you see for yourself what SERVPRO can do!

Content Restoration: we can clean that!

4/18/2018 (Permalink)

Have you or someone you know experienced a fire loss? Whether big or small, your probably know that one of the major results of this type of loss is that all of your belongings, from clothes to furniture pieces, are damaged by smoke and soot.

Perhaps a layer of soot is covering all of your most precious belongings. Or, maybe there is a heavy smoke odor that is lingering even after the fire has been put out. Perhaps both of these factors are in play. 

Whatever the situation is, SERVPRO of Mercer County offers the best chance of restoring your damaged belongings instead of throwing them away. 

We know that your property and the contents of your home are important to you; many things likely hold memories or fondness because they are yours and have been part of your home for many years. 

We want to make sure they stay that way. 

What types of content can we restore?

To be honest, almost anything.

It does not matter if you have soft contents like your favorite jacket or set of curtains, or if you have large furniture pieces or electronics.

For soft contents and textiles, we employ our Esporta Wash System, which is an advanced piece of technology with multiple combinations of settings that will be unique to each different type of content. 

For larger pieces like furniture or antiques, we have a variety of safe cleaning and disinfecting products that our technicians will use to rid your belongings of any soot and grime that is present. 

If it is simply the odor that you are wishing to alleviate, we have an ozone room at our office that is designed to neutralize odors and remove any unpleasant smells. 

The best part? If we are unable to completely restore an item, you will not be charged for that item on your final bill. 

Do you have content you'd rather restore than replace? Call us and we'll do our best to take care of it for you.

Emergency Ready Program: Strategic Planning for Businesses

4/18/2018 (Permalink)

Are you prepared if disaster strikes your business?

SERVPRO of Mercer County is reaching out to area businesses to set up a Free Emergency Profiles so that you can be prepared in the event of a catastrophe. 

Minimize business interruption with an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • No cost assessment of your facility
    Free service, No subscription fee
     
  • Concise Profile Document contains only the critical information needed in the event of an emergency.
    It will only take a little of your time to complete and will not take you away from current projects. The ERP will save precious time if ever needed.
     
  • Guide to help you get back into your building following a disaster.
    Help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes SERVPRO as your disaster mitigation and restoration provider.
    SERVPRO will be familiar with your facility in order to act as quickly as possible.
     
  • Identifies line of command for authorizing work to begin.
    We can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Quick reference of what to do, how to do it and who to call so that during the emergency you are "Ready for whatever happens."

SERVPRO of Mercer County

We want to make your disaster "Like it never even happened."

WE'RE HIRING! Apply today.

4/17/2018 (Permalink)

We are now accepting applications for the following open positions as we look to expand our team!

If interested, email a résumé to SERVPRO9946@gmail.com

Office Assistant

Job Type: Full time

Compensation: Hourly

Summary

Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, customer satisfaction activities, data entry and submission of job audits. Perform general office duties, such as drafting correspondence, answering phone calls, filing, and creating reports.

 Necessary Experience and Skill Set

  • Computer literacy and working knowledge of current business software technologies is required
  • Superb customer service, administrative, and verbal and written communication skills
  • Associates/bachelor’s degree preferred

Production Technician - Water

Job Type: Full time

Compensation: Hourly

Summary

Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed. Safety and job training will be provided.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

Production Technician- Cleaning Professional

Job Type: Full time

Compensation: Hourly

Summary

Perform on-site and off-site cleaning services as assigned. Communicate with the customer to make sure that all needs are met. Perform content restoration using SERVPRO cleaning guidelines and the Esporta Wash System as needed. Training for this system will be provided. Clean and maintain vehicles, equipment, warehouse, and office areas as needed.

 Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

Finishing Contractor

Job Type: Full time

Compensation: Hourly

Summary

Perform contracting services as needed in order to complete a restoration job. Duties may include but are not limited to flooring installation, painting, and drywall finishing.  

 Necessary Experience and Skill Set

  • Minimum of 2 years experience in contracting work
  • High school diploma or GED

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law. Applicants must be drug free.

Bathroom mold

11/6/2017 (Permalink)

Does this look like a photo from one of your worst nightmares? We can understand that. Even the smallest amount of mold is not good to have in your home or property, but an amount this large can be especially concerning. It can be harmful to the health of those who are breathing it in, and it can hide in places that are not always clearly visible. But cases like this are not out of the ordinary, either.

Bathrooms are one of the most ideal locations for mold to grow because of all of the places for moisture to accumulate. It is not uncommon for bathrooms to have improper ventilation, which can lead to major issues if the moisture and humidity is trapped in the bathroom every time the shower or bath is used. 

If you do not have a ventilation fan, it is important that you have one installed immediately. There is a good chance that mold is already growing in hard-to-reach, hard-to-see places. 

If you do have a ventilation fan, be sure to turn it on for the duration of your shower or bath. You can also leave it running for 30 minutes following a shower or bath, as this can ensure that most of the moisture has been removed and any condensation has dried. 

In a case as severe as this one, you should call in professionals from SERVPRO of Mercer County to have the mold properly removed from the space. Then, SERVPRO professionals will help you to determine a course of action for remediation of your mold problem. We want to make sure that we not only remove mold from your home, but that we identify the cause and help you to take steps to fix it so that mold problems do not recur. 

Give us a call today at 724-704-8939 if you need mold remediation. We are here to help!

Do you have water in your basement?

11/2/2017 (Permalink)

Picture the basement of your home...

Are there ever water puddles on the floor or damp spots at the base of the walls following rainfall? 

Do the walls ever feel damp or have condensation?

Is there a damp, musty smell that makes it unpleasant to be in the space?

Does the space feel humid in the summer months?

Even if these issues seem small, you should not ignore these indicators of a moisture problem. If left untreated for a long period of time, these things could lead to serious water damage to your property. Particularly concerning could be the possibility of mold growth and unsafe air in the space, as mold can emerge anywhere that moisture is present. 

So what should you do if any of these factors appear to be present in your basement?

First, it is a good idea to invest in a dehumidifier to run in your basement at all times. This would be especially helpful in cases where a musty or damp smell is present, as the dehumidifier will remove much of the moisture from the air before it can significantly affect your property.When SERVPRO of Mercer County professionals begin the drying and water restoration process, they employ powerful dehumidifiers and air movers which remove the moisture and dry the affected area in a short amount of time. 

If you are continually seeing water or dampness on the floor or along the walls of your basement, call SERVPRO of Mercer County, who will not only clean up the issue but will help you to determine the source of the moisture and how it is entering your home. 

Call us at 724-704-8939 - we are here to help and to advise you on how best to deal with your moisture problem!